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Extra Space Storage
- Self Storage
- Lake Forest, CA
About this business
Location details
25650 Baffin Bay Dr, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Love the mgr. Matthew best ever like family! Been with him for a long time he has always taken care of me
Business response:
Hi Karin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matthew!
Was a tenant at the Lake Forest location for fifteen years. Never had any problems and the management has always been extremely responsive to any of my needs.
Business response:
Thanks for the awesome review, Bill! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (949) 454-9588 if you need anything.
Brad and the crew are super helpful . They offered several options with regards to my needs and costs. In the end I left happy.
Business response:
Thank you for the review, Elise! We pride ourselves on having a friendly, accommodating staff and are so happy Brad and his team were able to assist you! Please call us at 888-storage whenever you need us.
Justin was great. Prices are good, facility is clean. Staff is very friendly. thank you
Business response:
We think Justin is great too! Thanks for the positive review, Paul. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
Juan Siri provided excellent customer service. Friendly, helpful. Recommend.
Business response:
Thank you for the kind words, Renee! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.
My most valued point of interest is very highly responsive staff, polite and professional negotiating/communication. JUSTIN was very professional and courteous! Two other of the men were great as well but I wanted to give Justin a personal nod. I have a very large unit and drive up access. This was essential, as I have a degenerative condition and need easy access and assistance. My rent has gone up - in my stay twice. However have worked with me as much as feasible. When I was hospitalized there was an error and they helpe... read more
Great service, clean and well maintained. Matt is always very friendly and helpful as are the other employees. I would definitely recommend this location!
Business response:
Hi Foster, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. You can reach us at 888-storage if you need anything.
Good people. Good value. Great service. Secure. Safe. Excellent storage. Thank you for everything!
Business response:
Thank you for your kind words, Chase. Security is our top priority and we appreciate that you have trusted us with your belongings! Please call us at 888-storage if you need anything.
Clean and Safe for my Travel Trailer. Great service as well. Reasonable price and easy access in and out.
Business response:
Thank you for your feedback, Jay! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. As always, we're here to help at 888-storage whenever you need us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,009 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.