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Extra Space Storage
- Self Storage
- Long Beach, CA
About this business
Location details
2101 E Carson St, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
Kirsten was the best. We went in on Saturday with a space reserved. She got us in and out of the leasing office in no time. She answered any questions we had and had everything ready! Outstanding professionalism and amazing customer service!
Business response:
Thank you for the review, Nico! We pride ourselves on having a friendly, accommodating staff and are so happy Kirsten was able to assist you! We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.
Had a great experience here. The process and customer service was straight forward. The unit and surrounding areas were organized, clean, and secured. I will always refer people here. Thank you. N.C.
Business response:
Hi Bee, thanks so much for your review! We are thrilled to hear your experience was great. We're committed to providing excellent customer service. We pride ourselves on keeping our storage facility clean, organized, and secure and are thrilled to hear your experience reflects that! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
I had my belongings stored here for almost a year due to a fire that happened to our house . The staff was wonderful and kept my valuables safe. They were always accommodating and went above and beyond! Thank you
Business response:
Thank you for the review, Donna! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
Kristen in the office was very nice and professional. I was shown the unit and got a great promotion.
Business response:
Hello, Rose. Thank you for the review. We're so glad Kristen could meet your storage needs. Please stop by the office if you need anything!
Had a unit here for 2 years and had a positive experience, people were professional and helpful
Business response:
Thanks for sharing your positive experience, April. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!
Helped my mom store laundry machines back in April and went back earlier today to pull them out to sell. I wasn't involved in the payment process but using the carts and freight elevators were extremely easy and straightforward. Front desk was friendly and helpful. 10/10 would help my mom rent this storage again.
Business response:
Hi Justin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you and your mom had such a positive experience with us! You can reach us at 888-storage if you need anything.
I'm a return customer and the staff is always very helpful and friendly. Brian Bell was amazing taking his time to help us find the best space for our needs. This facility on Carson in Long Beach is the best!! Thanks Brian!!! Anna B.
Business response:
Hi Anna, Thanks for the review! It's wonderful to know how friendly and helpful Brian has been from our Carson St location. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Staff was very helpful and I was able to get exactly what I needed. Easy to access my unit.
I have nothing but positive emotions when it comes to this location. Every time I needed to contact the location, Bryan provided substantial service. I also made a mistake and lost my car keys but Bryan immediately handled my concern. I am forever so grateful and I enjoy renting from this location!
Business response:
Hi Angeline, thank you for your review. We're glad Bryan provided substantial service and immediately handled your concern. Feel free to stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,415 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.