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Extra Space Storage

4.9

About this business

Location details

2101 E Carson St, Long Beach, CA, 90807, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.91,415 reviews
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Valarie F.'s profile image
Valarie F. 
rating
3 years ago

There is certain confidence you need to have when it comes to the things you value. I feel a secure about how Extra Space Storage handles things. The representative was kind , thoughtful and took time making sure I had the space for my things. 

Suzy S.'s profile image
Suzy S. 
rating
3 years ago

Was shopping around for a storage unit. I was helped by Brian and he was amazing. I viewed three different storage sizes. I felt the price was out of my budget. I decided to reserve a 7x10 unit which the company will hold for 7 days. I found better prices for the same unit size but the other location didn't work for me. I gave Brian a call and he was able to assist me with the unit I reserved over the phone. On move in day Brian walked me over to my unit again and went over codes. I asked if there was a light. Looks like m... read more

Business response:

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Suzy! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brian! Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

Miguel R.'s profile image
Miguel R. 
rating
3 years ago

After looking around for best options for storage we were assisted by Bryan and his customer service was phenomenal!! Any and all questions answered in the most informative and friendly manner 10/10. Upon arrival we were helped by a woman in the office with just as nice mannerism as the people over the phone. Really clean and affordable spaces in a good area gated and coded!! Definitely recommend:) 

Business response:

Thank you so much for the great rating, Miguel. We are glad Bryan and the team were informative, phenomenal to work with, friendly, and helpful. We are glad the cleanliness and prices of our property met your expectations. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up. 

Cindy O.'s profile image
Cindy O. 
rating
3 years ago

Great Self-Storage! We have used a few over the years. This one by far is the best we have ever used. Convenient location, very clean, and excellent security measures in place. We were able to complete an application, select a unit, and get our security code all online! I had called other places that online appeared to have availability, but actually had nothing and only could get on a wait list or persuaded into a different size unit. Very pleased. The onsite manager, during business hours, is very pleasant and helpf... read more

Araceli D.'s profile image
Araceli D. 
rating
4 years ago

So far everything has been smooth. We rented our spot today and I believe I was Brian who helped us. Friendly and gave us all of the Information. We had looked into 2 other places but I just got a good vibe from this place. 

Business response:

Thank you for the excellent rating, Araceli! We're happy we were able to provide a smooth rental experience. We're glad Brian helped you, is friendly, and gave you all of the Information. Stop by our office if you need assistance or have any questions. 

Caleb C.'s profile image
Caleb C. 
rating
4 years ago

Bryan or Brian has been a huge help and always there when I need him goes above and beyond for people and i like to say thank you for that !! 

Business response:

Hello, Caleb. Thank you for the review. We're so glad Brian could meet your storage needs! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Kim S.'s profile image
Kim S. 
rating
4 years ago

Brian did an amazing job with my current move. Friendly, knowledgeable, great communication from start to finish. Moving can be a hassle however, Brian and the team here made my experience extremely easy! 

Chris B.'s profile image
Chris B. 
rating
4 years ago

Very Professional and very accommodating to my special needs as I'm renting unit from my residence in Texas. Made everything smooth and easy. Highly recommend this business. 

Business response:

Thank you for the review, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions! 

Ebitari L.'s profile image
Ebitari L. 
rating
4 years ago

Brian and Rosa have been extremely helpful with my family's storage needs. They were responsive to my requests and queries and made me feel like a valued customer. I am so happy with the cleanliness of the facility and it is helping me meet my storage needs with a great experience. Highly recommended! 

Business response:

Thanks for the kind words, Ebitari! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Brian and Rosa reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (562) 988-0511 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,415 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.