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Extra Space Storage

4.9

About this business

Location details

2101 E Carson St, Long Beach, CA, 90807, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.91,409 reviews
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Kaija D.'s profile image
Kaija D. 
rating
4 years ago

I needed to move my things out of my brother's storage space and into one of my own, and Brian made it so simple for me. He even found a space in the size that I needed in the same building so that we wouldn't have to haul all of my furniture so far! Thank you Brian, we really appreciate your help! :) 

Business response:

Thanks, Kaija! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Brian was able to provide that for you! Call us if there is anything else we can do to assist you! 

Laura B.'s profile image
Laura B. 
rating
5 years ago

I love this location. Brian is very professional and friendly. We needed a short term rental. I called the corporate call center, agent Beth found a promotion and set it up quickly over the phone. She sent all confirmations via text and email making the process quick and convenient. I highly recommend this location for the cleanliness, ease of access, and convenient location. 

Business response:

Hi Laura. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brian and Beth! Don't hesitate to reach out to us at 888-STORAGE if you need anything! 

Deanna T.'s profile image
Deanna T. 
rating
5 years ago

We received amazing service from Rosa, she showed us a couple different units and was super patient with us and didn't pressure us to rent a storage unit which is why we decided to go with them. Thanks Rosa. 

Madigan S.'s profile image
Madigan S. 
rating
5 years ago

The folks at Extra Space Storage on Carson are some of the finest, most helpful, and considerate people around. Brian, Rosa, and the staff are not only available to assist with the basics , but are extremely willing to work with their customers to help fit specific needs. They put evident effort into maintaining a facility that ensures the security of its customers and their belongings. They are diligent when it comes to cleaning and respectful of others' space, which is greatly appreciated especially during this pandemic. I... read more

Business response:

Hi Madigan, your kind words are appreciated! We're happy to hear Brian, Rosa, and the staff were willing to work with all customers to help their specific needs. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Let us know if we can do anything else to assist you! 

Methelyn G.'s profile image
Methelyn G. 
rating
5 years ago

Awesome service. Taccara helped me get set up. The original unit I picked wasn't big enough for my stuff and she showed me a bigger unit. I didn't feel any pressure to sign up and she went above and beyond showing me the unit, and making sure my code worked. She was awesome. The app was also helpful for when I moved out, super easy and convenient. Move out was easy as well and Mike the property manager assisted with that. After I moved out he checked to make sure everything was set and emailed me my receipt. Definitely would... read more

Business response:

Hi Methelyn! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Taccara and Mike! We really appreciate your business and recommendation! If you ever need anything in the future feel free to stop by or call us at 888-STORAGE. 

Michael R.'s profile image
Michael R. 
rating
5 years ago

Bryan has been with the company for some now, in terms of my initial interactions he was able to located the right deal for me and the right tips as a new mover. During my stay with public storage, he was sure that during a national crisis my needs were met. Reassuring me that my items were going to be safe while I was figuring out how to catch up is a feeling I can't relate with any other company. Public storage made steps to keep their clients, but associates like Bryan are who will create a lasting impression & will have ... read more

Business response:

Hi Michael, we're glad Bryan was able to locate the right deal for you and the right tips as a new mover. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything! 

Willjms M.'s profile image
Willjms M. 
rating
5 years ago

The gentleman who helped me was great he was very friendly helpful and was willing to go the extra mile thanks again my man 

Business response:

Hi Willjms, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything! 

Malissa L.'s profile image
Malissa L. 
rating
5 years ago

I reserved a space on Sunday and the office staff was quick to respond. She called right away and got us situated into our new storage unit. She was kind and professional. 

Business response:

Hi Malissa, we're glad our team was quick to respond, called right away, and got you situated into your new storage unit. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! 

w e.'s profile image
w e. 
rating
5 years ago

Brian the Manager at Extra Space on Carson St. was the best experience I have ever had renting a storage unit. Very fast and efficient, explained everything clearly and got is exactly what we need. His facility is clean and well kept and secure. He made this so easy.. 

Business response:

Hi W, thanks so much for your review! We are thrilled to hear you had a great experience with Brian and that we could provide a clean and secure facility! Give us a call at (562) 988-0511 or stop by the office if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,409 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 8:00 p.m.