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Extra Space Storage
- Self Storage
- Long Beach, CA
About this business
Location details
2101 E Carson St, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
Brian the Manager at Extra Space on Carson St. was the best experience I have ever had renting a storage unit. Very fast and efficient, explained everything clearly and got is exactly what we need. His facility is clean and well kept and secure. He made this so easy..
Business response:
Hi W, thanks so much for your review! We are thrilled to hear you had a great experience with Brian and that we could provide a clean and secure facility! Give us a call at (562) 988-0511 or stop by the office if you need anything!
Brian is very helpful and professional. I'm very impressed. He was great walking me through the online contract process and will have everything set for our move-in. Easy and precise directions.
Business response:
Hi Bill, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that Brian walked you through the online contract process and had everything set for your move-in. Let us know if we can do anything to assist you!
It was painless and super easy! Best customer service experiences I've ever had! Brian was so patient and explained everything thoroughly. Wish everything was as easy and painless as getting a storage unit. I am very pleased with the customer service I received. Definitely recommend them.
Business response:
Hi Monica, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brian! We really appreciate the recommendation as well as the 5-star review!
Very easy setting up for my storage unit. Quick and painless. Thank you for helping storage my junk.
Business response:
Thanks, Steve! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future! Our team is happy to help!
I reserved a storage unit online and within minutes I received a phone call from the store manager Brian Bell. We scheduled an appointment for 4pm but decided to arrive earlier. Brian welcomed us in and explained everything we needed to know about the storage unit in detail.
Business response:
Hi Alex, thank you for your review. We're glad Brian welcomed you and explained everything you needed to know about the storage unit in detail. Let us know if we can do anything to assist you!
the facility is quite clean. bryan was quite helpful and friendly in seeing that i was able to move from one of their sister facilities into their location.
Business response:
Your kind words are appreciated, Angela! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Our team is here to serve you, so give us a call at (562) 988-0511 if you need any future assistance.
If you need some extra space but don't have a lot of extra money, Extra Space Storage is the place for you !!!!! I have seen storage unit spaces all around town but something drew me here and I am glad I came. I was happy to see that this place was easy to access, secured, and clean. I was hesitant about getting a storage unit but Rosa P., the asst. store manager, made this a smooth and pleasant experience for me. She got me the best deal for the amount of space I needed, she was friendly, and made sure she explained all t... read more
Business response:
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Adrianna!
This review has nothing to do with the staff here, everyone that I have encountered has been very helpful and pleasant. I am giving Extra Space Storage 3 stars because of their price. I have been using them for a little over a year and the price has increased twice. Needless to say I will be moving out.
Business response:
Hi, Denean. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Moving is not an easy task for anyone and finding a good storage unit to store your most precious items is even more of a task. However, making the choice to come to Extra Storage Space was the best decision I could have made. Customer service is extremely important to me and both Rosa & Brian were efficient, friendly and very helpful. Brian was very honest when answering my questions and it made me feel comfortable that the company was not just there to make a buck, but sincerely concerned about any reservations I may have ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,424 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.