This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Long Beach, CA
About this business
Location details
2101 E Carson St, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
Brian is very helpful and professional. I'm very impressed. He was great walking me through the online contract process and will have everything set for our move-in. Easy and precise directions.
Business response:
Hi Bill, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that Brian walked you through the online contract process and had everything set for your move-in. Let us know if we can do anything to assist you!
It was painless and super easy! Best customer service experiences I've ever had! Brian was so patient and explained everything thoroughly. Wish everything was as easy and painless as getting a storage unit. I am very pleased with the customer service I received. Definitely recommend them.
Business response:
Hi Monica, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brian! We really appreciate the recommendation as well as the 5-star review!
Very easy setting up for my storage unit. Quick and painless. Thank you for helping storage my junk.
Business response:
Thanks, Steve! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future! Our team is happy to help!
I reserved a storage unit online and within minutes I received a phone call from the store manager Brian Bell. We scheduled an appointment for 4pm but decided to arrive earlier. Brian welcomed us in and explained everything we needed to know about the storage unit in detail.
Business response:
Hi Alex, thank you for your review. We're glad Brian welcomed you and explained everything you needed to know about the storage unit in detail. Let us know if we can do anything to assist you!
the facility is quite clean. bryan was quite helpful and friendly in seeing that i was able to move from one of their sister facilities into their location.
Business response:
Your kind words are appreciated, Angela! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Our team is here to serve you, so give us a call at (562) 988-0511 if you need any future assistance.
If you need some extra space but don't have a lot of extra money, Extra Space Storage is the place for you !!!!! I have seen storage unit spaces all around town but something drew me here and I am glad I came. I was happy to see that this place was easy to access, secured, and clean. I was hesitant about getting a storage unit but Rosa P., the asst. store manager, made this a smooth and pleasant experience for me. She got me the best deal for the amount of space I needed, she was friendly, and made sure she explained all t... read more
Business response:
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Adrianna!
Moving is not an easy task for anyone and finding a good storage unit to store your most precious items is even more of a task. However, making the choice to come to Extra Storage Space was the best decision I could have made. Customer service is extremely important to me and both Rosa & Brian were efficient, friendly and very helpful. Brian was very honest when answering my questions and it made me feel comfortable that the company was not just there to make a buck, but sincerely concerned about any reservations I may have ... read more
Brian gave excellent customer service, helped me find exactly what I was looking for in under 20 minutes.
Got a great online deal- excellent customer service from Brian. Great job Brian! I'd been running around all morning trying to find a storage unit after an odd experience at another storage business and was so glad to be able to find this place. The process was quick and transparent, the facility is clean and offers after hours gate access. So happy with the experience. Would definitely recommend, ask for Brian, he'll take good care of you!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,409 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.