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FastMed Urgent Care
- Urgent Care
- Greenville, NC
About this business
Location details
315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
One star is too high for this place! I waited for over 2 1/2hours and was told they didn't know when or IF I could be seen! I came in for a job drug screening and had all of my information prepared for them. When I FINALLY was called back, it seemed like only one person was working. Either way, something that should be a less than 5 minute procedure and maybe a 15 minute total visit time took nearly 3 hours. I don't plan on ever going back to this place! Extremely poor management.
They're really fast because, unless you have a very minor boo-boo, they don't do anything for you so you'll have to leave right quick for some other venue that can.
Business response:
We're sorry to hear about your experience at FastMed, Daniel. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
they take forever to see you. this place sucks. speed up your service for people who dont have hours and hours to wait around for yall to actually pick uo the pace and help people. ****ing ridiculous.
Business response:
We're sorry to hear about the pace of care, Rick. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? We look forward to hearing from you. Thank you.
Incredibly inefficient. Lots of other choices for urgent care and I suggest going anywhere else. What should be a 5 minute visit they turned into an hour and twenty minutes . Unbelievable. Go anywhere else. And it had nothing to do with them being busy. They just elect to operate in a very wasteful way which creates poor experience. Makes me question their ability to do anything well. And at least they could be pleasant in their ineptitude. Indifference doesn't go over great. No "sorry for your wait" no updates on wait times... read more
This place should be called slow med in gossipville. We were the 1st ones there and they still took 1 hour and1/2 to call us back. I was just having a drug screen for a new job. Thank God I was not having more. The front desk staff was more concerned about bitching and moaning about their work schedules to be concerned with customer service or following the order of the sign in sheet. However, the back staff were awesome when we were finally called back. She seemed to be the only one in the building that was actually working... read more
Business response:
First of all, thanks so much for taking the time to write to us, Gigi. Your concerns are our concerns, and we value your feedback. We'd like to get more detail about what happened and see if there's anything we can do for you. We strive to meet the needs and exceed the expectations of every one of our patients, so when we fall short we want to understand the details behind why and how we can keep it from happening again. Will you email us at CustomerRelations@FastMed.com? Thanks.
If I could give them a Zero I would! I went in to get my tb test done and a physical. After an hour of waiting with no one else in the lobby they finally took me back. Then when I came back I was told that they didn't do the physical part and that I would have to get back in line and have to wait up to 2 more hours. That's not including the the eye rolls I got from two of the technicians while explaining that they messed up. Lastly when I went back up a women in the lobby could tell I was frustrated and said "I understand, t... read more
Business response:
We're sorry to hear that you had a less than acceptable experience at FastMed, Stephanie. We have a patient-focused culture and want to provide each patient with a great experience. Please contact us so we can discuss this further, CustomerRelations@FastMed.com and connect you with the right person to take action on your feedback. Thanks.
Read the reviews and heed them. Dont go here. We went there for something simple and was told they couldn't help me. We waited 20 minutes before anyone even asked us if we needed anything. And then we were told to wait because another person was the only one who could log into the computer. When she did come out she had attitude. I'm sorry I was an inconvenience to her busy evening when there was NO ONE in the place. She made it very clear we were a bother. This place needs an over haul and everyone needs a serious a... read more
This is my third time coming here and I've had the same problem every single time. Currently I've been waiting over an hour, one of the first people to come in and they've taken five people that came in AFTER me already. I have been sick for three days, and when I came in yesterday they told me it would be a three hour wait MINIMUM. I get that it is a big sick time of year, but this is ridiculous. Not to mention the first time I came in, with a sprained ankle and strep throat, they told me that they would only treat one or t... read more
OK so I know the name has "fast" in the name, but let me tell you what, I waited for over 3 hours to be done. They didn't look too busy either. OK, anyways, the doctor seemed very uncomfortable diagnosing me and sounded like he was confused with himself. I was lowkey scared because he seemed like he didn't know what was wrong with me. Honestly, I would've just been 5 minutes tops. 0/10938 for the time waiting to the diagnosis.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 3.9 star rating with 2,504 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open at 8:00 a.m.