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FastMed Urgent Care
- Urgent Care
- Greenville, NC
About this business
Location details
315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
We have been told twice now we were next and have been here 2 hours and 47 minutes to get a 5 minute physical done. The staff up front have got to get it together. You have two people stating different things. This is pure chaos! Pure horrible experience. We will absolutely never use this place again. Heads up if you are going to the Greenville, NC location, don’t do it
they are to slow they need to change their name to slow med
I have been coming here for a year. Haven’t really had any major issues until TODAY!!!! Made an appointment “time slot” still waited an hour to be seen. Tried to contact corporate could not. Front desk staff NASTY ATTITUDE!!!! It is RIDICULOUS. DEFINITELY DO NOT RECOMMEND.
Business response:
Thank you for taking the time to share this review, Dana. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
They have you make "appointments" but then don't go in order. We had our time set for 11:15 got there at 10:55 they took the 11:30, 11:45, 12:00 before us. As of right now we are an hr past our time
Business response:
Thank you for taking the time to write to us, Lynn. We’d like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.
Unprofessional front desk. Attitude from the first word out of their mouth.
Business response:
Thank you for taking the time to share this review, Jason. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
$200 a person for COVID testing?! Like I can afford $600 to drop like that at, at Christmas time, when I’ve been out of work since this BS started. Y’all really care about your patients.
Business response:
We appreciate you sharing this review, Nicole. We would like to have a billing team member look into resolving this. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
This is the worst place on earth. I am having very obvious symptoms of Covid and they sent me away because they stopped taking patients at 7:00 and I walked in at 7:30 and when I asked if there was anywhere else I could go I was told by the lady at the front desk, horrible attitude mind you, to “call around and see I don’t know who is still open.” Healthcare at its FINEST. I understand not being able to take in new patients after a certain time but I cannot believe the way I just dismissed especially during a freaking pandem... read more
Business response:
Thank you for letting us know about this, Cory. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!
Completely incompetent. I scheduled an appointment a week in advance for a simple health check and TB test for a new job. When I arrived for my appointment I was told that there were no TB tests. My health screening is time sensitive, mind you, so now I am left scrambling....
Business response:
We take feedback very seriously, so if you can please send an email to CustomerRelations@FastMed.com so we can have the right person contact you? We’d appreciate the opportunity to learn more. Thank you.
At the height of COVID-19 staff and nurses are NOT wearing masks. When asked about it, I was told it was their choice. If you are treating sick patients all day every day, you should not just choose to wear a mask to protect your patients and yourself, but it should be required. It is beyond me why I even had to ask. They were also not very happy when I told her it should be a requirement for medical professionals. I had to stop by the vet’s office on our way home to pick up meds for our dog and even the vet office can follo... read more
Business response:
We strive to deliver quality, and convenient care, Bethann. Your feedback helps us take appropriate action to ensure a more positive patient experience in the future. Would you mind emailing CustomerRelations@FastMed.com so we can connect you with the appropriate member of leadership to address your experience and concerns? Thank you.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 3.9 star rating with 2,299 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open tomorrow at 8:00 a.m.