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315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I would never go to this Fastmed again. I have been dealing with a billing issue with them for the past mont and keep getting the run around. Finally I was told that Fastmed never billed my insurance and expected me to pay the bill.
This is the worst urgent care I have ever been to. I made an appointment online because even though it says "no appointment needed" on the door..... they won't see you. My appointment was at 3pm and I walked in at 2:45, did the check in and they made me pay $150 up front. After paying, she asks me if I would rather wait inside or in my car because there was a two hour wait. Why did I even make an appointment if I had to sit in my car for two hours? After two hours had passed, they called me in. She tested me for strep and sa... read more
Applied the incorrect insurance information and harassed me to pay a bill I had no business receiving. Doctor didn't even able to help. Trash location.
Business response:
Thank you for letting us know about this, Parker. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!
dirty, stuck me in a room that looked like a storage closet... staff kept coming in and out to get supplies
This facility is dreadful! My wife and I arrived Saturay30 minutes prior to opening time at 8a.m. By the time the first staff member arrived (un masked)there were 7 of us waiting. We were asked who was first and told us that no other staff was there (although they should have arrived 10 minutes to 8 o'clock) and that we should tell the receptionist the order of our arrival. The receptionist finally appeared at about 8:15. While we waited for her to call the first patient another patient arrived, bypassed all of us who were... read more
Business response:
Thank you for taking the time to share this review, John. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
DO NOT COME HERE. STAFF IS UNHELPFUL AND THE ELECTRONIC CHECK IN DOESN'T ACTUALLY CHECK YOU IN. I booked an appointment online, confirmed, verified, filled out the forms, etc. Got there 15 minutes early and checked in online. The web portal said I was checked in and should wait for my name to be called. So I waited... and waited... and 15 minutes past my appointment time, I went to the desk to see if there was anything else I needed to do. Was told that all check ins had to be done in person at the desk. There weren't any... read more
Business response:
Thanks for raising this issue, Becky. We keep track of wait times, and we do our best to see patients as quickly as possible. We'd like to understand more. Will you email details to CustomerRelations@FastMed.com? Thanks. We look forward to hearing from you.
After sitting in the waiting room for Over an hour, I was called back up to the front desk. They said they forgot to give me the computer to check-in. (They had already received papers via fax, and had us sign authorization forms.)They even said we were "all set" over an hour before then. However, I filled out the computer prompts, and turned the laptop in...I asked if it would affect my place in line. The other receptionist, (rude, unprofessional, and nasty), said I would be put in the order I filled out the computer. Keep ... read more
Business response:
Thank you for taking the time to share this review. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
Awful!!!! Sat there an hour and a half for a drug screen urine and there were 4 people waiting! They were happily eating their bojangles at 1030 am though!
Business response:
Thank you for leaving this review, Megan. We try our best to minimize wait times and also ensure that each patient gets the medical attention he/she needs. We also offer PriorityAccess to care by checking online and e-registering on our website before heading in.
Awful. Waited for 2 hours to get seen after I requested a time online and was 10 mins early for that. Just needed my eye checked out. Listening to the doctors and front ladies gossip more than work. Won't return after this.
Business response:
Thank you for taking the time to write to us, Skylar. We'd like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.
FastMed Urgent Care has a 3.8 star rating with 2,470 reviews.
FastMed Urgent Care is open now. It will close at 4:00 p.m.