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FastMed Urgent Care

3.9

About this business

Location details

315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.92,672 reviews
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Joshua M.'s profile image
Joshua M. 
rating
4 years ago

They close at 8. I rushed there and arrived around 7:20 literally limping cause I could barely walk and they said they stopped taking people in at 7. Just seems inconvenient for an urgent care. 

Starry M.'s profile image
Starry M. 
rating
4 years ago

Front desk staff is helpful and kind. Did not see a doctor but the PA who saw me on two occasions downplayed my symptoms and even cracked a joke about one. My throat was incredibly swollen and I was coughing terribly plus many other symptoms but I was refused a Covid test and told I didn't need one because I am vaccinated! Unprofessional and unscientific. 

John H.'s profile image
John H. 
rating
4 years ago

I came for a pre employment drug screen after i left my first job. Battled rush hour traffic. And made it to the place before 6pm. There was one person in the waiting room. And the woman behind the desk said they were backed up. And werent doing drug screens. To come back in the morning. So here i am. Standing outside in 24° weather. 23rd in line. This is the worst place anyone could send someone. Do not come here if you have a choice. 

Keith D.'s profile image
Keith D. 
rating
4 years ago

Incompetent, is the best word to describe the people who work here. They have never heard of a self-funded health care plan and refused to even speak with the plan administrator! The people who work at the front desk for patient intake really need better training. Turning away sick people because you do not know how to process their insurance is pathetic! 

Latasha T.'s profile image
Latasha T. 
rating
4 years ago

I would never go to this Fastmed again. I have been dealing with a billing issue with them for the past mont and keep getting the run around. Finally I was told that Fastmed never billed my insurance and expected me to pay the bill. 

Kaylee T.'s profile image
Kaylee T. 
rating
4 years ago

This is the worst urgent care I have ever been to. I made an appointment online because even though it says "no appointment needed" on the door..... they won't see you. My appointment was at 3pm and I walked in at 2:45, did the check in and they made me pay $150 up front. After paying, she asks me if I would rather wait inside or in my car because there was a two hour wait. Why did I even make an appointment if I had to sit in my car for two hours? After two hours had passed, they called me in. She tested me for strep and sa... read more

Parker M.'s profile image
Parker M. 
rating
4 years ago

Applied the incorrect insurance information and harassed me to pay a bill I had no business receiving. Doctor didn't even able to help. Trash location. 

Business response:

Thank you for letting us know about this, Parker. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you! 

Caitlin K.'s profile image
Caitlin K. 
rating
4 years ago

dirty, stuck me in a room that looked like a storage closet... staff kept coming in and out to get supplies 

John R.'s profile image
John R. 
rating
4 years ago

This facility is dreadful! My wife and I arrived Saturay30 minutes prior to opening time at 8a.m. By the time the first staff member arrived (un masked)there were 7 of us waiting. We were asked who was first and told us that no other staff was there (although they should have arrived 10 minutes to 8 o'clock) and that we should tell the receptionist the order of our arrival. The receptionist finally appeared at about 8:15. While we waited for her to call the first patient another patient arrived, bypassed all of us who were... read more

Business response:

Thank you for taking the time to share this review, John. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you. 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 3.9 star rating with 2,672 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is closed now. It will open tomorrow at 8:00 a.m.