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FastMed Urgent Care
- Urgent Care
- Greenville, NC
About this business
Location details
315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Me and my wife came here to get a drug screening done for work and we were greeted with the worst customer service ever they were just plain rude!
They close at 8. I rushed there and arrived around 7:20 literally limping cause I could barely walk and they said they stopped taking people in at 7. Just seems inconvenient for an urgent care.
Front desk staff is helpful and kind. Did not see a doctor but the PA who saw me on two occasions downplayed my symptoms and even cracked a joke about one. My throat was incredibly swollen and I was coughing terribly plus many other symptoms but I was refused a Covid test and told I didn't need one because I am vaccinated! Unprofessional and unscientific.
I came for a pre employment drug screen after i left my first job. Battled rush hour traffic. And made it to the place before 6pm. There was one person in the waiting room. And the woman behind the desk said they were backed up. And werent doing drug screens. To come back in the morning. So here i am. Standing outside in 24° weather. 23rd in line. This is the worst place anyone could send someone. Do not come here if you have a choice.
Incompetent, is the best word to describe the people who work here. They have never heard of a self-funded health care plan and refused to even speak with the plan administrator! The people who work at the front desk for patient intake really need better training. Turning away sick people because you do not know how to process their insurance is pathetic!
I would never go to this Fastmed again. I have been dealing with a billing issue with them for the past mont and keep getting the run around. Finally I was told that Fastmed never billed my insurance and expected me to pay the bill.
This is the worst urgent care I have ever been to. I made an appointment online because even though it says "no appointment needed" on the door..... they won't see you. My appointment was at 3pm and I walked in at 2:45, did the check in and they made me pay $150 up front. After paying, she asks me if I would rather wait inside or in my car because there was a two hour wait. Why did I even make an appointment if I had to sit in my car for two hours? After two hours had passed, they called me in. She tested me for strep and sa... read more
Applied the incorrect insurance information and harassed me to pay a bill I had no business receiving. Doctor didn't even able to help. Trash location.
Business response:
Thank you for letting us know about this, Parker. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!
dirty, stuck me in a room that looked like a storage closet... staff kept coming in and out to get supplies
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4 star rating with 2,740 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.