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FastMed Urgent Care

3.9

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Location details

315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.92,504 reviews
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Kim J.'s profile image
Kim J. 
rating
8 years ago

I arrived on Sunday around 9:45 am. Felt so bad I could not enter my data on IPad. Approx. 6 patients were called to be seen from my ck. in time to the time I was called back to be seen at approx. 12:45 !! This was 3 hours !!!!!!! The provider spent all of 5-7 minutes with me. The staff in the back were very, very noisy...seemed to be socializing, laughing, talking very loud between themselves, and apparently eating lunch judging from the 3 deliveries brought to the front desk !! Not to mention, the STRONG food odor emitted ... read more

Harry S.'s profile image
Harry S. 
rating
8 years ago

All was fine until the apparent new girl was going to stick a needle in my arm without first using an alcohol wipe. That told me I probably was NOT going to like the outcome of the visit. She drew two vials of blood and I was told by the doctor that it would be 2-5 days to get results from the lab. They took my Medicare card number, I double checked that they had my correct phone number and they told me they would call. 7 days pass, no call so I call them, no results. I wait 10 days, I call, and get put on hold. I final... read more

CeeCee W.'s profile image
CeeCee W. 
rating
8 years ago

I will never step foot in this unprofessional, dirty place again! The front desk associate was rude, she along with two other uniform ladies were at the front desk GOSSIPING about another employee while she was in the middle of verifying my daughter's insurance. They then kept taking patients to the back that came in after her UNTIL I approached the front desk and asked, "how much longer before we got to the back?" Once back there the nurse attendant was very friendly and caring but the P.A. (W.R.) entered the room with his ... read more

Sara E.'s profile image
Sara E. 
rating
8 years ago

Came here for an X-ray when I injured myself before driving out of town. Was not impressed. Front desk attendant was very unpleasant and curt. When I got back into see the doctor it was a PA and he literally had no personality. I told him I fell on my right side and pretty much everything hurt. He then asked me what hurt?!?! Uhhhhh no. Would not come in again. 

Business response:

We're very sorry to hear about your experience at FastMed, Sara. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you. 

Jennifer B.'s profile image
Jennifer B. 
rating
8 years ago

At 730 this morning I went onto the website for Fast med to schedule an 830 appt which was confirmed via text message and email. Arrived at FastMed at 805. Upon arrival there was a blonde nurse very rude and eating food I nicely informed her that i had an 830 appt to which she asked rudely for my I'D and insurance card, was given a clipboard and told to full out papers and bring back up to them. I finished the paperwork to which I walked back up to the desk and gave the other female who was very rude also the clipboard a... read more

Amy C.'s profile image
Amy C. 
rating
8 years ago

DO NOT GO HERE! YOU WILL BE SORRY! AGAIN LIKE ANOTHER PERSON I ONLY GAVE THIS PLACE ONE STAR BECAUSE IT WOULD NOT ALLOW ME TO GIVE ZERO! Front desk staff is very unorganized and unprofessional. We waited for 2 hours before the couple sitting next to us went up to the front desk to find out how much longer the wait was going to be (This was at 7:45pm). I asked the lady how long she had been waiting and she said since 1pm OVER 7 HOURS! They had checked her out of the system already and hadn't even seen the poor girl! They fact... read more

Jen H.'s profile image
Jen H. 
rating
8 years ago

The only reason that I've given this place one star is because it wouldn't allow me to give it zero. I called ahead and used their CareCall Service to schedule an appointment for my daughter who we suspected had strep throat. I arrived 39 minutes early for the appointment. Two patients were in the waiting room. So far, we have waited 2 hours. Both other patients were called back and one has left. This is by far the WORST experience I have had at any Urgent Care Center. 

Business response:

We're sorry to hear about the pace of care, Jen. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? We look forward to hearing from you. Thank you. 

Alice S.'s profile image
Alice S. 
rating
8 years ago

They said the wait time would be approx. 2 hours, waited for over 3 hours to be seen. I could have lived with that, but the $137.50 automatically charged a month later to the debit card that I paid the $75 up front co pay with is over the top and should be illegal. My sick 19 year old daughter filled out the paper work as it was her medical history they were asking for, but my card and my signature that paid the co-pay. When I called I was told when you fill out the 4 pages of paperwork (sick, with fever) you are authorizin... read more

Chris P.'s profile image
Chris P. 
rating
8 years ago

If you would like to wait for 2-3 hours, then get 2-3 mins with a doctor, and then be told that you need to return for another script for antibiotics(so you have to wait and pay them again)...then this is the place for you. Called for a simple antibiotic refil and staff told me not possible because it's been 10 days and they only do that up to 7 days after visit. Really?! There is only 1 Dr that works here each day and the other Dr works the next...so you will always have a long wait. The ONLY positive was Dr McClain. 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 3.9 star rating with 2,504 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is closed now. It will open at 8:00 a.m.