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FastMed Urgent Care
- Urgent Care
- Greenville, NC
About this business
Location details
315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
This facility is dreadful! My wife and I arrived Saturay30 minutes prior to opening time at 8a.m. By the time the first staff member arrived (un masked)there were 7 of us waiting. We were asked who was first and told us that no other staff was there (although they should have arrived 10 minutes to 8 o'clock) and that we should tell the receptionist the order of our arrival. The receptionist finally appeared at about 8:15. While we waited for her to call the first patient another patient arrived, bypassed all of us who were... read more
Business response:
Thank you for taking the time to share this review, John. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
DO NOT COME HERE. STAFF IS UNHELPFUL AND THE ELECTRONIC CHECK IN DOESN'T ACTUALLY CHECK YOU IN. I booked an appointment online, confirmed, verified, filled out the forms, etc. Got there 15 minutes early and checked in online. The web portal said I was checked in and should wait for my name to be called. So I waited... and waited... and 15 minutes past my appointment time, I went to the desk to see if there was anything else I needed to do. Was told that all check ins had to be done in person at the desk. There weren't any... read more
Business response:
Thanks for raising this issue, Becky. We keep track of wait times, and we do our best to see patients as quickly as possible. We'd like to understand more. Will you email details to CustomerRelations@FastMed.com? Thanks. We look forward to hearing from you.
After sitting in the waiting room for Over an hour, I was called back up to the front desk. They said they forgot to give me the computer to check-in. (They had already received papers via fax, and had us sign authorization forms.)They even said we were "all set" over an hour before then. However, I filled out the computer prompts, and turned the laptop in...I asked if it would affect my place in line. The other receptionist, (rude, unprofessional, and nasty), said I would be put in the order I filled out the computer. Keep ... read more
Business response:
Thank you for taking the time to share this review. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
Awful!!!! Sat there an hour and a half for a drug screen urine and there were 4 people waiting! They were happily eating their bojangles at 1030 am though!
Business response:
Thank you for leaving this review, Megan. We try our best to minimize wait times and also ensure that each patient gets the medical attention he/she needs. We also offer PriorityAccess to care by checking online and e-registering on our website before heading in.
Awful. Waited for 2 hours to get seen after I requested a time online and was 10 mins early for that. Just needed my eye checked out. Listening to the doctors and front ladies gossip more than work. Won't return after this.
Business response:
Thank you for taking the time to write to us, Skylar. We'd like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.
I went in to get my TB skin test read (as a walk in), and wasn't really sure of the requirements I needed. I asked the lady at the front desk if they did TB readings and she said yes... then I informed her that I would like to get mine read. She looked at me like I was stupid and said "where's the paperwork?" I told her I didn't have any paperwork and she quickly caught an attitude with me. If she would have just informed me what I needed, I could have pulled it up for her. The attitude was unnecessary and so uncalled for. A... read more
Business response:
We strive to deliver quality, and convenient care, Kinsley, and always strive to create a more positive patient experience in the future. Would you mind emailing CustomerRelations@FastMed.com so we can look into this further? Thank you.
Very rude all I have to do was take a drug test I waited so long just to pee in a cup do not go here unless you want to wait forever don't go I almost peed myself horrible place I had to go up to the counter and ask them when I could go
Business response:
Thank you for providing this review, Shaun. We appreciate any opportunity to learn where we can improve. Will you please email us at CustomerRelations@FastMed.com so we can share with the right person here at FastMed? Thank you!
This has been the absolute worst place I've ever been in my entire life. Zero sense of urgency from the staff. If possible, I would have given this place ZERO stars. No one answers the phone. The nurse that took my blood spent 10 minutes putting the needle in and out of my arm trying to find my vain that was visibly showing. I wouldn't send my worst enemy there.
Business response:
Thank you for taking the time to share this review, Anthony. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
The worst service ever called to make my father an appointment at 8:37 this morning to be there 9:40. To which he was told that appointments don't matter it's first come first serve. Now I have no grandfather for my kids Christmas pictures because he is still waiting to be seen. When I call the nurse who made the appointment was rude when I informed her she was the one I talked to and did not inform me that appointments don't matter...the worst place ever! We will never come back nor will I recommend it. The place should be ... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4 star rating with 2,740 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.