FastMed Urgent Care

3.8

Urgent Care
Greenville, NC

About this business

Healthcare Doctors Urgent Care

Location details

315 Greenville Boulevard Southeast, #100, Greenville, NC, 27858, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	8:00 a.m. to 4:00 p.m.

3.82,470 reviews

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Kinsley H.

4 years ago

I went in to get my TB skin test read (as a walk in), and wasn't really sure of the requirements I needed. I asked the lady at the front desk if they did TB readings and she said yes... then I informed her that I would like to get mine read. She looked at me like I was stupid and said "where's the paperwork?" I told her I didn't have any paperwork and she quickly caught an attitude with me. If she would have just informed me what I needed, I could have pulled it up for her. The attitude was unnecessary and so uncalled for. A... read more

Business response:

We strive to deliver quality, and convenient care, Kinsley, and always strive to create a more positive patient experience in the future. Would you mind emailing CustomerRelations@FastMed.com so we can look into this further? Thank you.

Shaun L.

4 years ago

Very rude all I have to do was take a drug test I waited so long just to pee in a cup do not go here unless you want to wait forever don't go I almost peed myself horrible place I had to go up to the counter and ask them when I could go

Business response:

Thank you for providing this review, Shaun. We appreciate any opportunity to learn where we can improve. Will you please email us at CustomerRelations@FastMed.com so we can share with the right person here at FastMed? Thank you!

Anthony R.

5 years ago

This has been the absolute worst place I've ever been in my entire life. Zero sense of urgency from the staff. If possible, I would have given this place ZERO stars. No one answers the phone. The nurse that took my blood spent 10 minutes putting the needle in and out of my arm trying to find my vain that was visibly showing. I wouldn't send my worst enemy there.

Business response:

Thank you for taking the time to share this review, Anthony. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.

Jenna D.

6 years ago

The worst service ever called to make my father an appointment at 8:37 this morning to be there 9:40. To which he was told that appointments don't matter it's first come first serve. Now I have no grandfather for my kids Christmas pictures because he is still waiting to be seen. When I call the nurse who made the appointment was rude when I informed her she was the one I talked to and did not inform me that appointments don't matter...the worst place ever! We will never come back nor will I recommend it. The place should be ... read more

Chynna R.

6 years ago

The absolute WORST urgent care in Greenville. The front desk workers and occasional nurse or office manager come to the front to gossip and talk with each other as if there isn't a room full of people who need to be seen or even just checked in. Their service is slow and the workers clearly wish they were elsewhere and it shows. Please don't go unless you wish for extremely sub-par service with a frown.

Business response:

First of all, thanks so much for taking the time to write to us. We value your feedback. We'd like to connect with you directly to understand in more detail what happened with your specific experience. We strive to exceed the expectations of every patient, so when we fall short we want to understand the details so we can keep it from happening again. Please contact us at CustomerRelations@FastMed.com. We hope to hear from you soon.

Lilark A.

6 years ago

Warning do not come here unless you want to wait hours to be seen there's nothing fast about this place

Business response:

Thank you for taking the time to write to us, Lilark. Your concerns are our concerns, so we value your feedback. We're sorry to hear about your wait time. We'd like to connect with you directly to understand what happened with your specific experience and to see if there's anything we can do on our end. Will you email us at CustomerRelations@FastMed.com and the appropriate person will contact you? Thank you again.

James G.

6 years ago

One star is too high for this place! I waited for over 2 1/2hours and was told they didn't know when or IF I could be seen! I came in for a job drug screening and had all of my information prepared for them. When I FINALLY was called back, it seemed like only one person was working. Either way, something that should be a less than 5 minute procedure and maybe a 15 minute total visit time took nearly 3 hours. I don't plan on ever going back to this place! Extremely poor management.

Daniel L.

6 years ago

They're really fast because, unless you have a very minor boo-boo, they don't do anything for you so you'll have to leave right quick for some other venue that can.

Business response:

We're sorry to hear about your experience at FastMed, Daniel. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.

Rick M.

6 years ago

they take forever to see you. this place sucks. speed up your service for people who dont have hours and hours to wait around for yall to actually pick uo the pace and help people. ****ing ridiculous.

Business response:

We're sorry to hear about the pace of care, Rick. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? We look forward to hearing from you. Thank you.