FastMed Urgent Care

Sara L 

on BBB

a year ago

I wish I could give negative stars! They have locations on their site that are not even open anymore but still let you check in! Dont tell you until about 20 mins later, this location REFUSED to honor that check in time! I checked in online at 4:23, it is now 6:18 and we still have not been called! Front desk is rude whole staff is rude! Avoid!!!n 

Dawn M 

on BBB

2 years ago

FastMed Urgent Care ********************** **********, **. Medical Examiner, *************************. He is cocky and arrogant. Im not sure which but he either doesnt know what he is doing or he abuses his position/control. Sending an assistant to speak on your behalf isnt very smart because she pretty much told me that you dont know DOT regulations. I now know the meaning of DOC-IN-A-BOX.Specimens are picked up every afternoon. FALSE. I confirmed this by calling the *** then the actual lab. This is delaying me from workin... read more

Joey C 

on BBB

2 years ago

Big let down. Dedicated multiple years of service to this company. Accepted and was successful in multiple roles. Promoted multiple times. Upper management are all snakes. Very manipulative. My director had no problem being dishonest even when face to face. Pop up policies, that takes advantage of ancillary staffing. No consistency. Company has been sold and changed hands multiple times in last 5 years. Some good people exists but they are currently looking to go as well. Revenue is the only priority and staffing is always a... read more

Mike W 

on BBB

2 years ago

Collection of patient data, is over redundant. Collection of SS numbers in an unsecured environment puts patient Information at risk. 

Jean M 

on BBB

2 years ago

Went in for a basic physical. My height is completely in correct. My vision was better with corrective lenses on but the review show no difference. My blood pressure is unusually low because the cuff wasn't correctly used as the velcro on it wasn't adhering to the device. I am fove foot seven not five foot five! This made my BMI incorrect! I wasted my money here. 

Gee M 

on BBB

2 years ago

I dont know why they even make it to where you have to click 1 star because the Fast med here in *********** ** is by far the worst urgent care facility that Ive ever been too. Its supposed to be first come and me and my daughter watched literally 3 patients go back before my child thats in pain even got called to the back. Lady at the front desk is real rude and have a bad attitude. You can hear them telling everyone business. The nurse ****** and the receptionist needs to find another career because helping the fake happin... read more

Brian C 

on BBB

2 years ago

A score of "1" is too high. If I could give a score of 0, that is what Fast Med deserves. I went to the on Ten-Ten at Kildaire Farms in Cary, NC. I got a cat bite on Tuesday. Went in 3 hours later. Saw doctor. Doctor was good. She gave me a tetanus shot + amox antibotic. She told me if red-striations appeared, then go to ER. Today is Friday. No red-striations. But my hand is swollen and surrounding area is red. All I wanted to know was whether the swelling is normal. All I wanted was a doctor to look at it and say, "Yes" or ... read more

CAROLYN D 

on BBB

2 years ago

MY DAUGHTER IN LAW WENT TO THE ONE FASTMED URGENT CARE MILLBROOK ROAD ON SUNDAY 02-19-2023. THE SERVICE OF THE PA WAS VERY UNPROFESSIONAL & POOR DOCTOR CARE,SKILLS OF GOOD OUTCOME. THERE WAS NO CLEAR CONCISE AND SPECIFIC DESCRIPTION OF THE PROBLEM. I FEEL THE QUALITY OF CARE WAS NOT SUFFICIENT, BECAUSE HE ASKED HER WHAT HER SYMPTOMS WERE AND STRAIGHT OUT SAID THE COVID BUT DID NOT TEST HER. *******,PA WERE INSENSITIVE TO THE PATIENT,DIDNT LISTEN TO HER AND THE NEED OF HER CARE. HE DID LISTEN TO HER CHEST AND SAID HER LUNGS W... read more

Allison N 

on BBB

2 years ago

Went in for a Covid test. Charged me for the test and "becoming a patient" (I was visiting from out of town and made it very clear I was only there for a test). Never sent me a bill. Never billed my insurance. Waited until a year later and sent me to collections, which was then outside the claim acceptance window from my provider. I only found out I had a past due account from the collections agency. Stuck with over $450 bill or a negative impact to my credit score because FastMed didn't do their job. A free test, taken duri... read more