FastMed Urgent Care

Gee M 

on BBB

2 years ago

I dont know why they even make it to where you have to click 1 star because the Fast med here in *********** ** is by far the worst urgent care facility that Ive ever been too. Its supposed to be first come and me and my daughter watched literally 3 patients go back before my child thats in pain even got called to the back. Lady at the front desk is real rude and have a bad attitude. You can hear them telling everyone business. The nurse ****** and the receptionist needs to find another career because helping the fake happin... read more

Brian C 

on BBB

2 years ago

A score of "1" is too high. If I could give a score of 0, that is what Fast Med deserves. I went to the on Ten-Ten at Kildaire Farms in Cary, NC. I got a cat bite on Tuesday. Went in 3 hours later. Saw doctor. Doctor was good. She gave me a tetanus shot + amox antibotic. She told me if red-striations appeared, then go to ER. Today is Friday. No red-striations. But my hand is swollen and surrounding area is red. All I wanted to know was whether the swelling is normal. All I wanted was a doctor to look at it and say, "Yes" or ... read more

CAROLYN D 

on BBB

2 years ago

MY DAUGHTER IN LAW WENT TO THE ONE FASTMED URGENT CARE MILLBROOK ROAD ON SUNDAY 02-19-2023. THE SERVICE OF THE PA WAS VERY UNPROFESSIONAL & POOR DOCTOR CARE,SKILLS OF GOOD OUTCOME. THERE WAS NO CLEAR CONCISE AND SPECIFIC DESCRIPTION OF THE PROBLEM. I FEEL THE QUALITY OF CARE WAS NOT SUFFICIENT, BECAUSE HE ASKED HER WHAT HER SYMPTOMS WERE AND STRAIGHT OUT SAID THE COVID BUT DID NOT TEST HER. *******,PA WERE INSENSITIVE TO THE PATIENT,DIDNT LISTEN TO HER AND THE NEED OF HER CARE. HE DID LISTEN TO HER CHEST AND SAID HER LUNGS W... read more

Allison N 

on BBB

2 years ago

Went in for a Covid test. Charged me for the test and "becoming a patient" (I was visiting from out of town and made it very clear I was only there for a test). Never sent me a bill. Never billed my insurance. Waited until a year later and sent me to collections, which was then outside the claim acceptance window from my provider. I only found out I had a past due account from the collections agency. Stuck with over $450 bill or a negative impact to my credit score because FastMed didn't do their job. A free test, taken duri... read more

Tina Y 

on BBB

2 years ago

I went to the FastMed in KERNERSVILLE, NC, this was my second time in there. Once with a friend and second time trying to be a patient. The ******* Receptionist on this day 1/18/2023 checked me in for a 12:15 appointment. According to this black lady masks were required and as she stated I came in with an attitude and said I could not be seen until I pai d a past due balance of $182.00 plus 20.00 then stated SHE did not like my attitude and “they” were not seeing me. I have no problem with different cultures or races but if ... read more

Kaneisha W 

on BBB

2 years ago

The WORST place to ever go to! So do not bother. No real appointments even if they tell you they are setting an appointment it is still first come first serve and 1 to 2 hour wait which is ridiculous!!! Went for a foot injury and after calling back and requesting crutches the doctor asks why I didn’t say anything when I was there. Like you are the doctor I am the patient I was literally rolled in, in a wheel chair and to have to limp back out and then get asked that question is ludicrous!! This place shouldn’t even be operat... read more

Gina M 

on BBB

2 years ago

My granddaughter was visiting on 12/30/2021. She had to take a COVID test before getting back on a plane to go home. So I took her to FAST MED URGENT CARE in Fuquay Varina, NC for a COVID test, as she had symptoms and her test was positive. There was not a charge, nor was I given an amount of a pending fee. Today, almost one year later, I get a statement from a collection agency. (*** The agency is requesting $454.00 for the visit. I told them that I have not received a statement from FAST MED. Also, I was not told of a char... read more

Kelly H. 

on BBB

3 years ago

Woman at front made me a appointment on Friday after being rude telling me they couldn’t see me on Friday.. so I said ok what about Saturday morning gave me a appointment for 9 get there at 8:45 to doors looked.. at this point y’all need to lock the doors to that sorry rude place and hire all new ppl!!! Start with the higher ups that’s allowing this kind of behavior to sick ppl!! Shud be a damn shame to allow ppl to be rude to one’s going n paying y’all !! Y’all wouldn’t have a check to get if we didn’t go n to pay!! I will ... read more

Tania G 

on BBB

3 years ago

If I could give them a negative number, I would. This company took all my personal information. Set up an appointment for 1:30 on 7/6/22. I drove there with a 101-degree fever in 100-degree heat. Only to find the business closed. I tried to cancel the appointment to make sure I did not receive a bill, but the reply that the appointment cannot be cancelled and to call a number that provided as messages that they are open with no other options. There were two elderly people also waiting in the heat. Hopefully no one dies becau... read more