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3007 Town Center Dr, #100, Fayetteville, NC, 28306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Arrived at 8:36 am on 2/11/19 with flu-symptoms. My primary care physician had no appointments available. I'm a post-liver transplant patient so the flu is especially dangerous. There wasn't much choice but to go here. The receptionist told me it would be a one and a half to two hour wait. I answered the questions on the iPad thing and was returning it to her when a screen came up listing everyone's name with a time next to it. It had 11:45 next to my name. I asked her if that's when I was going to be seen, because that's a ... read more
HORRIBLE And INCOMPETENT! The PA that saw my son said it was allergies and gave my 2 year old PREDNISONE and round the clock benedryl . Not only did this make him completely insane and psychotic , he did not have allergies he had SCARLET FEVER!!!!!!!! He had the classic signs of it and she FAILED to see that. His eyes has pus in them and when asked she stated that was part of his allergic reaction I am so disappointed in this place , not only were they useless , they actually causes an additional 24 hours of severe pain and... read more
Business response:
We're sorry to hear about your experience at FastMed, Abby. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
The receptionist at this location was extremely rude upon my arrival. I think her name was Angelica. She spoke very loudly and fast during the check-in process. I had to ask her to repeat herself. She then gave me more attitude, huffed and repeated the information. Another customer checked-in shortly after me. She again, spoke fast/ loud and the customer asked her to repeat herself. She never gave clear instructions until you asked. She never gave me instructions on why my ID was being held, until I stood at the desk. She d... read more
Business response:
First of all, thanks so much for taking the time to write to us. We value your feedback. We'd like to connect with you directly to understand in more detail what happened with your specific experience. We strive to exceed the expectations of every patient, so when we fall short we want to understand the details so we can keep it from happening again. Please contact us at CustomerRelations@FastMed.com. We hope to hear from you soon.
I came in with hip and leg pain. After waiting an hour I asked the receptionist how much longer it would be. I was very uncomfortable because of the pain I couldn't set or stand long . I kept my composure through it all.The receptionist replied " did you see those other people that where here??!! "It's going to be a little while " This receptionist shows no compassion for patients. I noticed how she treated the ones after me. The same bad attitude, like it's a burden for her to be there. She certainly doesn't act like she wa... read more
I will never go here aging. I can't tell you what the point of having this service is. I was seen for a head Cold. They did a throat culture in the facility that came back negative for strep throat. A week later they called to tell me the 2nd culture came back positive for strep throat. I suffered an entire week without medication. At that point I had already road out the illness.
Went here for UTI symptoms, I of course took the pee sample. After I did I told the doctor there was no possible chance it was an STD, she proceeded to ask me if it was, after I had told her no on multiple accounts. Then she told me it wasn't a UTI but still prescribed me the medicine? After I had left she electronically sent my prescription to Fayetteville Medical Home which is all the way by 71st high School. As I got there the pharmacist had told me she had not got it, which it took me at least half an hour to get over th... read more
DO NOT GO HERE! Worst experience of my life. I just moved to the area and was having a medical issue. Just started a new job so no insurance but was more than willing to pay out of pocket up front for medical attention. I walked in and was told the credit card machine was broken for days and I had to come back with cash if i wanted to be seen. I asked how much to get out. She spoke with the Doctor on staff at the time to get a rough estimate based on the medical issue I was having. I could hear the doctor say, "We don't do l... read more
Doctors are supposed to help people when they aren't feeling well and this doctor refused to do so. They did not have a front desk person and this doctor would not treat me because there was no receptionist. Completely unacceptable and shameful on this facility and physician.
I took my son here for thrush. The Dr/NP I met agreed it was thrush and sent a script over to a local pharmacy. After two doses of the nystatin (medication used to treat thrush) he began to projectile vomit non stop and became listless. I rushed him to the ER. I did grab the medication he was taking so I could accurately tell the Dr's when asked. Once in triage, I handed the nurse the nystatin and she goes "wow thats a very high dose for a 7 month old". When the ER doctor came in she diagnosed him as having an overdose of ny... read more
Business response:
We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you.
FastMed Urgent Care has a 4.2 star rating with 1,935 reviews.
FastMed Urgent Care is closed now. It will open at 8:00 a.m.