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FastMed Urgent Care
- Urgent Care
- Fayetteville, NC
About this business
Location details
3007 Town Center Dr, #100, Fayetteville, NC, 28306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I've been sitting waiting for this place to open up for over an hour now. Door and website says they open at 8:00 am. It's currently 9:15 no one is even inside the building. Currently four cars waiting for them to open and I have seen three other cars come and go, no longer willing to wait for someone to come to work. Like my boyfriend said, do you really want to be be seen by people that are this unprofessional regarding customer service? The car waiting next to me said they were told yesterday to be here at 8:00 am. Th... read more
Truly zero stars. We made afternoon appointments for 6 kids' school physicals. Online, it said physicals cost $25. They called us the morning of the appointments to tell us that they needed to reschedule the appointments for the next day at 5 PM and that they raised their prices to $89 that day. we arrived at 4:45 PM before our scheduled appointment and they were closed. Their door states that they remain open until 8 PM on Friday's.
This facility should be open at 8am. it is 8:20 and not a soul is here. This is supposed to be a professional medical place of business and there is no staff here to open the door or answer the phone. I would to give zero stars if the option was available. This makes no sense.
I came in a few nights ago, positive for Covid and couldn't have asked for better treatment. NP and staff were pleasant and genuinely cared. The way I was cared for is what brought me back with my son who is now sick with Covid and miserable. The front desk was pleasant and friendly. The intake nurse was also pleasant, friendly and genuinely cared about my son. Nurse practitioner Andrea was none of the above. "Treat and street" would be the very best way to describe her attitude and delivery of care. She was in the room a... read more
THE ABSOLUTE WORST!! I have been here several times because I wanted so bad to like this place bc it's near my house. I've been here 2x just for a child's physical and I had a problem, letters in the mail saying I didn't pay trying to have me pay twice!! Today I went because I had chest pain, wheezing, dizziness etc. there was one person in the lobby, they were clearly not busy and got turned away with an attitude and zero compassion and told to call an ambulance or drive to ER.
After sitting there for a hour and half with a sick one year old who was very antsy. I was told I still had 2 people ahead of me for rooms. Everyone in the waiting room came in after me, for something that doesn't have to do with people being sick!!! They were there for physicals and drug tests. You mean to tell me that's more important then a sick child!!!! Finally decided to leave and take my daughter somewhere that will help me. Highly disappointed
Went there to be seen, and they refused to call my insurance since I'm a Federal Employee and told me to find elsewhere to go to be seen. Will be calling their Home Office to report. They are sorry there and act like they could careless.
charged me $120 up front just to be seen when i told them i was in the process of being approved for medicaid. i asked about payment plans, as i really didn't have the money to pay for it right now but desperately needed to be seen as i had been sick for ten days and had two hospital visits. they said i had no other options. i was waiting in the room for 25 mins before they came in to take my vitals. didn't seem like they cared at all about my ongoing problems. all they did was a urinate test, palpate my stomach, and listen ... read more
Business response:
We're sorry to read this, Hannah. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
On 08/22/2020 I went to the Hope Mills Fast Med Urgent Care. My appointment was 8:15 and I arrived a little bit after my appointment. The receptionist took my info and asked me to have a seat. By this time there were about 8 people on the inside including myself. I noticed the irritation from the receptionist who's name is Michelle. I her defense it was very busy for a Saturday Morning so she should have had a little bit of help. Never the less...I am leaving this review because Michelle was very rude to me. It was uncalled ... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 2,110 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open at 8:00 a.m.