This profile has been claimed by the business owner or representative.
3007 Town Center Dr, #100, Fayetteville, NC, 28306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I took my son here on Tuesday Mar 8 because he had a fever, cough and body aches. My experience at the visit was fine. It was 2 days later, while trying to obtain another doctor's note for an excused absence, that's when I had the issue. The PA who saw my son on Tuesday made the doctors note for 2 days and stated that if I needed it longer to just come back. I called today, Thursday, to let them know that I was coming to get another one. I was told that it was up to the attending Doctor's discretion. When I informed them of ... read more
Business response:
Domi - We are sorry for the confusion and your frustration. We would like to have an Operations leader contact you directly. Will you email your telephone #, the clinic you visited and the information you shared with us in your review to CustomerRelations@FastMed.com so we can have the Operations leader to whom this clinic reports contact you directly? Thank you.
I took my son to the Hickory, NC FastMed as he forced his ring on the wrong finger and we were unable to get it off. We were seen by one of the PA's, but unfortunately she was unable to cut the ring off due to it's material make up. She told us she was unable to do anything and the office proceeded to tell us there wouldn't be any charges since they were unable to help. I thanked them for trying and for not charging us, and we weren't required to sign any post treatment papers. I did receive a bill for services three months ... read more
Business response:
Thank you for bringing up your concerns. I would like to connect with you directly. Please email directly at j.pendola@fastmed.com. I will personally look into the situation. I look forward to hearing from you. Thank you. Jessica Pendola Chief Administrative Officer & Chief Compliance Officer
fast service and ladies are nice , different doctor the 3times I have been there but all seem good and help me with issue
Business response:
A message from Jason A. Williams MPAS, Ph. D - FastMed Urgent Care, Founder - President and CEO of the Eastern Region. Thank you so much for your positive feedback. I'm happy you had a good experience. Please keep us in mind for your future healthcare needs, and tell friends and family, too. Thanks again!
I used the online check in option. My appointment was at 1230 so I arrived at 1215 at stated online. I wasn't taken to the back until after 115. I then waited an additional hour to see a Physician Assist. The service didn't seem any faster than the other urgent cares. The online check in feature is nice but if the appointment times aren't realistic this just seems like a nice marketing tool. The front waiting room was nice however some of the chairs were uncomfortable. When you are in pain already the last thing you want ... read more
Business response:
Marie, thank you for taking time to leave feedback about your experience at FastMed. We want to be better. Please email your experience directly to our President and CEO, Jason Williams, at jason.williams@fastmed.com. Thank you for choosing FastMed.
I have been to this Fastmed location twice. Once when my son was sick and another time for him to have a physical for summer camp. Both times everyone was friendly, personable and fast. The office is clean and we were never treated as an inconvenience that they would "get to" when they had time. We've been to 3 other Fayetteville urgent care centers over the past 5 years or so - and none even come close to this one!
This facility is kind of far from my house but I've learned it's worth the drive. We have tried other urgent care places in Fayetteville with undesirable experiences. All of the staff was so friendly and eager to help. The wait was a little long but that's to be expected with any urgent care. Overall I would recommend FastMed to anyone!
I visited yesterday because they are open on Sundays. I had spent Saturday sitting in a different Urgent Care waiting for 1 1/2 hours and didn't even have my name called to go to the counter for paperwork. FastMed was a breath of fresh air! The office is nice; beautifully decorated, I was greeted when I walked through the door, and was able to fill out paperwork immediately. The experience was as pleasant as a doctor's visit could be. The staff and care are exceptional!!!
this place had me in an out and mr.chan was great he knows his stuff
I was visiting from Houston and had the misfortune of being really sick on Easter, 3/31/13, but had the good fortune to choose this clinic. The staff was welcoming, the wait time short, and Gerald Chan had such a great bedside manner that I let him know. Although i have health insurance, I didn't feel like that was their primary concern, but that my well-being was. I highly recommend this clinic, and I know my sister and her family will be going there in the near future.
Business response:
Ronda hello, Thanks for your comments! Seeing and treating you is our mission and why FastMed and our team are here. Gerald and the rest of our medical staff have seen your review and thank you! Regards, Reuel
FastMed Urgent Care has a 4.2 star rating with 1,955 reviews.
FastMed Urgent Care is open now. It will close at 8:00 p.m.