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FastMed Urgent Care
- Urgent Care
- Fayetteville, NC
About this business
Location details
3007 Town Center Dr, #100, Fayetteville, NC, 28306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Went here for UTI symptoms, I of course took the pee sample. After I did I told the doctor there was no possible chance it was an STD, she proceeded to ask me if it was, after I had told her no on multiple accounts. Then she told me it wasn't a UTI but still prescribed me the medicine? After I had left she electronically sent my prescription to Fayetteville Medical Home which is all the way by 71st high School. As I got there the pharmacist had told me she had not got it, which it took me at least half an hour to get over th... read more
DO NOT GO HERE! Worst experience of my life. I just moved to the area and was having a medical issue. Just started a new job so no insurance but was more than willing to pay out of pocket up front for medical attention. I walked in and was told the credit card machine was broken for days and I had to come back with cash if i wanted to be seen. I asked how much to get out. She spoke with the Doctor on staff at the time to get a rough estimate based on the medical issue I was having. I could hear the doctor say, "We don't do l... read more
Doctors are supposed to help people when they aren't feeling well and this doctor refused to do so. They did not have a front desk person and this doctor would not treat me because there was no receptionist. Completely unacceptable and shameful on this facility and physician.
I took my son here for thrush. The Dr/NP I met agreed it was thrush and sent a script over to a local pharmacy. After two doses of the nystatin (medication used to treat thrush) he began to projectile vomit non stop and became listless. I rushed him to the ER. I did grab the medication he was taking so I could accurately tell the Dr's when asked. Once in triage, I handed the nurse the nystatin and she goes "wow thats a very high dose for a 7 month old". When the ER doctor came in she diagnosed him as having an overdose of ny... read more
Business response:
We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you.
The service is horrible. Front desk staff consistently has an attitude with you. I do not recommend this Urgent Care.
Business response:
First of all, thanks so much for taking the time to write to us. We value your feedback. We'd like to connect with you directly to understand in more detail what happened with your specific experience and to see if there's anything we can do on our end. We strive to meet the needs and exceed the expectations of every patient, so when we fall short we want to understand the details behind why and how so we can keep it from happening again. Please contact us at CustomerRelations@FastMed.com. Again, our apologies, and we hop... read more
"Fast" Med is a gigantic misnomer. I've been here a few times for myself and my kids because options are limited on weekends. Even when you're the first person in the door, the wait is still an hour at least. Don't go here unless you're certain you'll die before you can make it to your primary care doc.
Business response:
Kay, we truly appreciate your feedback and are sorry to hear that there was a wait when you visited. Our urgent care clinics are there for you when you need it most, such as on the weekends, holidays and after work and school hours when your primary care is closed. Rather than wait an average of four hours in the emergency room, our patients typically get taken care of and are out the door within an hour. You're always welcome to take advantage of our online check-in feature on our website.
I took my three year old daughter to this clinic for an earache after her doctor had closed. We arrived about an hour before they closed and were the only ones in the waiting area. The receptionist was clearly annoyed there were patients walking in. We were not greeted and I had to stand at the desk for an awkward amount of time, without being spoken to. She also questioned my insurance and ID. We were seen by the doctor in a reasonable amount of time. The doctor was also friendly. He told me she did not have an infec... read more
Business response:
We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you
If I could give this place a negative, I would. I went to Fastmed on April 17, 2017 for stomach and back pain, doctor said I was constipated, he prescribed an enema and miralax, and jokingly said "I hope everything comes out ok" as I was leaving. Enema had no effect. Fast forward to the next night, I was vomiting in bed while asleep, my husband woke me up and I had no idea what my name was, he took me to Hoke Community hospital ER, I was transferred by ambulance to Moore Regional in Pinehurst, where I was placed in ICU fo... read more
Business response:
We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you.
Been sitting here since before 6:00 pm. What's terrible.....they had me go home and await a call and kept my military I'd and medical card. Had to call them and was told there were 2 in front of me.....BULLSHIT! They've let other patients with the flu bug go before me and have not yet communicated the reason for there slow service! Used to brag on this place when they first opens. Patient care was fantastic....but I understand the company has now been sold. No surprise if I hear this place goes out of business soon! Absolu... read more
Business response:
Hi Michael. We appreciate your feedback regarding your wait time. We recently released a new and improved online check-in process that should help with some of your concerns. Patients who check-in online can expect to experience over a 50% reduction in wait times over a typical walk-in. With our new system's in-clinic screens, you'll know exactly where you stand in line. We'll even send you a text alert to let you know when to arrive. You can rest at home, grab a coffee, or take care of a quick errand on the way. Visit Fast... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 2,110 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open at 8:00 a.m.