Fernhill House Care Home

Hannah H 

on Carehome.co.uk

a year ago

My nan has recently returned from a two-week respite stay at Fernhill House, following a period in hospital. The home is lovely and lots is going on. She enjoyed being pampered and she was able to get her confidence back before going home. The customer relations manager really went above and beyond to accommodate us, to which we are very grateful. 

Amy L 

on Carehome.co.uk

a year ago

When my mother-in-law came to Fernhill House Care Home for respite care to bridge the gap between hospital discharge and returning to her own home, the team at Fernhill made the whole process smooth and simple. They factored in every little detail, from making sure her favourite puddings were on the menu to catering for us to visit one afternoon for a ploughman’s lunch. The care staff were incredible and went above and beyond to the point of giving my daughter a tub of ice cream the night my mother-in-law was discharged to F... read more

Alison R 

on Carehome.co.uk

a year ago

My mother recently went to Fernhill House for 2 weeks respite, she was a little nervous as she has never done this before. However, all the staff and residents were so welcoming she settled in straight away. She thrived on the outstanding care received, the excellent food and range of activities available to her. She is already looking forward to the opportunity of staying at Fernhill House again. 

James S 

on Carehome.co.uk

a year ago

I just wanted to drop a review to say a huge thank you to Fernhill House Care Home for looking after my mum before she passed. They helped prolong my mum's life and gave my children the opportunity to know her better and I will be eternally grateful for them for that. All the staff are incredible but I have to single out two members of staff, in particular, for being there for Mum with all her needs and keeping me and my family updated with kind and thoughtful words. For anyone wanting a family member to be cared for and tre... read more

Tim M 

on Carehome.co.uk

a year ago

Many, many thanks to the excellent team at Fernhill for their outstanding, professional care combined with treating my mother with dignity and respect. It was very good to know that she was so well looked after. She is very fond of Fernhill. We very much appreciate how they were so welcoming to family and friends visiting. 

j F 

on Carehome.co.uk

2 years ago

The kindness shown by the staff towards Mum and the wish to put residents at the heart of their decision making have been key in making Mum’s stay at Fernhill House so positive. The home is full of life and fun and it is a joy to watch. Have found the teams responsive and keen to address any issues as they arise. So very grateful to the teams. An exceptional home. 

W B 

on Carehome.co.uk

2 years ago

Thank you to the staff for looking after me and everyone. I think that living here must be like living in Buckingham Palace. 

L H 

on Carehome.co.uk

2 years ago

My mother has been under the care of Fernhill for a complete year now... through many management changes and under the time of the pandemic. We switched her status from "respite" over the Christmas period of 2021 to full-time resident. Fernhill's ability to create a "home" of dignity and professional elder care with cheerfulness and positivity has been a true gift to our family. We all live very far away from the home, so we depend on everything that Fernhill House provides... whether that be immediate care for Mother or hel... read more

Nicci G 

on Carehome.co.uk

2 years ago

Our mother was only at Fernhill for the final month of her life when she was approaching her end. She received outstanding care and kindness throughout from all of the staff, and her family will always be grateful.