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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ashley Thompson fumbled the ball; However, the ball was quickly picked up by Monica Vertiz who scored a TD. Monica went above and beyond to get the job done. She should be congratulated for her outstanding job. Destiny Castilleja also did an excellent job at bank in preparing all the required paperwork expeditiously. You have two over achieving employees who deserve to be rewarded!!!
Business response:
Hi Pedro, We're grateful for your feedback. We're sorry to hear about any missteps that initially happened, but are delighted to learn that other Firstmark team members were able go above and beyond to assist you. We take great pride in our customer service and are committed to providing excellent service to our members. Thank you for taking the time to share your experience with us. We look forward to assisting you again. Sincerely, Firstmark Credit Union
The service was excellent. The staff are helpful and friendly.
Business response:
Hi Amy, Thank you for sharing your positive experience with us. We are glad to hear that you had a pleasant time with our staff. We strive to provide our members with excellent service, and we are happy that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Everyone was friendly and helpful! Great experience!
Business response:
Hi Jorge, We are absolutely thrilled to hear that you had a great experience with us. Thank you for your kind words! We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Helped me open a new share. Very friendly and helpful.
Business response:
Hi Bruce, We're overjoyed to have been able to assist you in opening a new account with Firstmark! We are confident that this account will be a valuable asset to you and your financial future. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
The representative was cordial , patient & informative . Did an excellent job explaining our needs .
Business response:
Hi Elizabeth, We appreciate your feedback! We're thrilled to hear that you had a positive experience with our O'Connor Financial Center team. We are committed to providing excellent customer service, and we are glad to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Kudos to the whole team in helping me get through the loan process. Filo in particular was attentive, quick, and understanding on my goal with this loan. Filo represents the team and company well and has earned my respect and trust.
Business response:
Hi Mayra, We sincerely appreciate your kind words about Filo and our team. We're so happy to hear that you had a positive experience with us and that we were able to assist you with your loan process. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Efficiently took care of my CD transfer in a very courteous fashion
Business response:
Hi Joyce, We're so glad to have been able to help you with your CD transfer! Thank you so much for your positive feedback. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Helpful and nice
Business response:
Hi Francisco, We're thrilled to hear that you found our staff helpful and nice. It is our mission to provide our members with the best possible service, and we are grateful that you have taken the time to share your experience with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
I went in to have some accounts changed. I was more than pleased by the assistance I received at the southeast location as always
Business response:
Hi David, We're delighted to hear that you were satisfied with the assistance you received at our Mission Financial Center. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,308 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.