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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,174 reviews
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Bedia L.'s profile image
Bedia L. 
a year ago

The bank teller was very professional and friendly. 

Business response:

Hi Bedia, Thank you for your positive feedback! We appreciate that you took the time to share your experience with our Jefferson Financial Center team. We're glad that you found them to be professional and friendly, as this is the type of service that we strive to provide to all of our members. We are grateful for your membership and we look forward to serving you for many years to come! Best, Firstmark Credit Union 

Adam C.'s profile image
Adam C. 
a year ago

Samantha Hernandez was very helpful and very professional 

Business response:

Hi Adam, Thank you for taking the time to share your feedback. We are glad you were satisfied with Samantha's professionalism during your most recent visit to our Zarzamora Financial Center. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Patrick R.'s profile image
Patrick R. 
a year ago

Great customer service and very knowledgeable 

Business response:

Hi Patrick, We're grateful for your feedback! Your comments are important to us, and we are pleased to hear that you have had a positive experience with our Bitters Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our services to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Lisa C.'s profile image
Lisa C. 
a year ago

Service was fast very polite customer service great overall 

Business response:

Hi Lisa, We're delighted to hear about your positive experience with the Jefferson Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our customer service to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Sylvia O.'s profile image
Sylvia O. 
a year ago

Great customer service 

Business response:

Hi Sylvia, Thank you for your kind feedback. We appreciate your recognition of our commitment to providing excellent customer service. We strive to go above and beyond for our members, and it's always gratifying to hear that our efforts have been noticed. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Thomas G.'s profile image
Thomas G. 
a year ago

Already member 

Business response:

Hello Thomas, We appreciate your review and look forward to continually serving your financial needs. Thank you for your membership! - Firstmark Credit Union 

Melanie N.'s profile image
Melanie N. 
a year ago

Mrs.Joanna is very good ,helpful and patient very impressive nothing but grate😊😊😊❤️❤️❤️ 

Business response:

Hi Melanie, We're delighted to hear that you have had a positive experience with Joanna at our Culebra Financial Center. We appreciate your review and look forward to continually serving your financial needs. Thank you for your membership! Best, Firstmark Credit Union 

Ruben G.'s profile image
Ruben G. 
a year ago

Great customer service very helpful and very informative. Was able to help us with the loan application and get us set up with our checking account 

Business response:

Hi Ruben, Thank you for your feedback! We're delighted to learn that you have enjoyed your lending experience with our Jefferson Financial Center team. Your feedback is important to us, and we are grateful that you took the time to share it with us. We are committed to providing our members with the best possible service, and we appreciate your recognition of our efforts. Thank you for choosing Firstmark for your financial needs. We hope to continue serving you for many years to come. Best, Firstmark Credit Union 

David T.'s profile image
David T. 
a year ago

The staff was courteous and efficient. 

Business response:

Hi David, Thank you for taking the time to leave us your positive feedback! We're so happy to hear that you are satisfied with our services. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,174 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.