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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most every part of the process was great, except the timeliness of communication.
Business response:
Hi Seth, Thank you for making the time to leave us a review. We apologize for any inconvenience caused by our delayed response. We value your feedback and will share your review with our team. We will work on improving our communication timeliness and ensure that future correspondence is handled in a more timely manner. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Firstmark’s representative answered all my questions and enrolled my funds in the promo 7 month Certificate. Everyone at Firstmark has always been very friendly and assisted me in all my needs. Thank you to the Huebner Branch!!!
Business response:
Hi Charlene, Your review is greatly appreciated! We're thrilled to hear about your positive experience with our Huebner Financial Center team. We are committed to providing our members with excellent service, and it is rewarding to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Maria was great, she explained to me all account details, and I was in and out in a short amount of time
Business response:
Hi Roxana, We truly appreciate your positive feedback! We're glad to hear that Maria was able to assist you efficiently and provide you with the information that you needed during you're most recent visit to our Alamo Ranch Financial Center. We appreciate your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Brendan Begole was very curious made the process so easy we loved the way he explain everything to us i would highly recommend this Credit union to anyone and he didn't take to long which we appreciated Thank you
Business response:
Hi Esperanza, Thank you so much for taking the time to share your positive experience with Brendan during your most recent visit to our La Vernia Financial Center. We're thrilled to hear that he made the process easy and convenient for you. Your recommendation means a lot to us, and we will continue to work hard to provide excellent service to our members. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Friendly and courteous
Business response:
Hi Jose, We're delighted to hear that you had a positive experience during you're most recent visit to our Potranco Financial Center. Thank you for taking the time to leave us a review! We appreciate your feedback and membership. Sincerely, Firstmark Credit Union
Very helpful and friendly
Business response:
Hi Mary, We greatly value your feedback and are glad to hear that you had a positive experience with our team. We strive to provide our members with the highest level of service, and are pleased that you were satisfied with your recent visit. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
My experience was amazing! Dulce was very informative and was able to explain how I could earn money on the same funds I had just sitting in my checking. She made the entire process easy and comfortable. Thanks again Candy!
Business response:
Hi Gabriel, We're pleased to hear that you have had a positive experience with Dulce during your most recent visit to our Zarzamora Financial Center. We're committed to providing our members with the best possible service, and we are glad that you have found our products and services to be helpful. Thank you for taking the time to leave us a review, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
We truly enjoyed having savannah as our representative today. She is very professional & knowledgeable. She also makes us feel confident that our financial needs are bring met. That is why we scheduled this appointment with her.
Business response:
Hi Joann, We're thrilled to hear that you had a positive experience with Savannah during your most recent visit to out Huebner Financial Centers! Thank you for choosing Firstmark for your financial needs. We are always looking for ways to improve our service, so we appreciate your feedback. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Every excellent and helpful thank .
Business response:
Hi Manuel, We're delighted to read your positive feedback! We are so glad that you are happy with your experience with Culebra Financial Center team. Thank you for taking the time to share your feedback with us. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,174 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.