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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,779 reviews
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George P.'s profile image
George P. 
a year ago

Savanah was great. She was kind, courteous and patient. She followed up with my every concern. When we got disconnected, she called me back immediately. I got through the loan process thanks to her 

Business response:

Hi George, We are delighted to hear about your positive experience with Savanah. It's great that she was helpful throughout your loan process. We take pride in the level of assistance we provide all our members and are happy your interaction with our team was five stars! Thank you for taking the time to share your feedback! Best, Firstmark Credit Union 

Alejandro A.'s profile image
Alejandro A. 
a year ago

Awesome! great people great service 

Business response:

Hello Alejandro, We're delighted to hear that you had a great experience with us! Let us know how we can help you in the future. Thank you for sharing your review! Best, Firstmark Credit Union 

Raul Hernandez V.'s profile image
Raul Hernandez V. 
a year ago

Priscilla was awesome and knowledgeable. The process was a breeze. Would definitely recommend her and this branch to friends and family 

Business response:

Hi Raul, We're excited to hear that Priscilla was a pleasure to work with and appreciate your recommendation to your friends and family. Thank you for sharing your experience and grateful to have you as a member! Best, Firstmark Credit Union 

Jayden R.'s profile image
Jayden R. 
a year ago

New Team is Awesome and always so friendly! They take time educating me every time I visit the Bitters location! Thank you Firstmark. 

Business response:

Hello Maria, Thanks for the positive feedback! We're glad to hear that our team at the Bitters location is always friendly and helpful. Best, Firstmark Credit Union 

Deborah F.'s profile image
Deborah F. 
a year ago

Aracely was knowledgeable, professional and answered all my questions. Great customer service!!! 

Business response:

Hello Deborah, We are thrilled to hear about your positive visit and appreciate your membership. Thank you for sharing your experience. We look forward to helping you in the future! Best, Firstmark Credit Union 

Miguel G.'s profile image
Miguel G. 
a year ago

Great experience with Laura at Huebner Branch Always helpful and so professional Thank you! 

Business response:

Hello Miguel, We are happy to hear about your great experience with Laura. Thank you for taking the time to share your review. Let us know how we can help in the future! Best, Firstmark Credit Union 

Amber Diaz A.'s profile image
Amber Diaz A. 
a year ago

Tanya Vermersch did amazing with getting me in, she was very kind and helped me with every step. 

Business response:

Hello Amber, We are excited to hear that Tanya showed you an amazing Firstmark welcome! Thank you for sharing your experience, and we look forward to your membership. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Laila H.'s profile image
Laila H. 
a year ago

It was a very nice first time experience! The staff made me feel very welcome and at ease for being in a new environment. I felt very comfortable to ask questions and everything worked out great! Assisted by Dylan Contreras 

Business response:

Hi Laila, We're pleased that Dylan was helpful and made you feel comfortable during your visit! It's great to hear that you felt at ease asking questions. We are glad everything worked out and look forward to your continued membership! We greatly appreciate your feedback. Thank you for sharing your positive review of your experience! Best, Firstmark Credit Union 

Elisa H.'s profile image
Elisa H. 
a year ago

They were very helpful.and git me what I needed and also super nice handle my loan at an reasonable Timeing 

Business response:

Hello Elisa, Thank you for your five-star review! We're glad we were able to assist you with your loan. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,779 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.