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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very kind very nice person easy to deal with had all the information ready was patient for me to find information to give to him all around great service.
Business response:
Hi Brandon, We appreciate your positive feedback and are glad to hear that you enjoyed your experience with us. We strive to provide excellent service to all of our members and are happy to see that we have met your expectations. Thank you for your kind words. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Very pleasant transaction.
Business response:
Hi Minerva, We're delighted to hear that you had a pleasant experience during your most recent visit to our Legacy Financial Center. Thank you for choosing Firstmark Credit Union, and we look forward to serving you again in the future!
Everyone went above and beyond thank you
Business response:
Hi Mario, We're delighted to hear that everyone went above and beyond to make your experience so special. Thank you for taking the time to share your kind words with us. We are always looking for ways to improve our services and we appreciate your feedback. Sincerely, Firstmark Credit Union
The young lady I dealt with was very knowledgeable about everything and very helpful and treated us like friends That's why I do business with FirstMart thank you so much
Business response:
Hi Johnny, We're delighted to hear that you had a positive experience with our team. We strive to provide our members with excellent service, and we are glad to see that our efforts have paid off. Thank you for choosing Firstmark Credit Union!
Very helpful and friendly
Business response:
Hi Rosa, We're truly grateful for your kind words and are delighted to hear that you enjoyed your experience with our staff. We strive to provide our members with exceptional service and are always happy to help in any way we can. Thank you for choosing Firstmark Credit Union!
Dante was very helpful. Very patient as I asked him a lot of questions.
Business response:
Hi Nellie, Thank you for your wonderful feedback. We greatly appreciate your kind words about Dante's helpfulness and patience. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Ashley Thompson fumbled the ball; However, the ball was quickly picked up by Monica Vertiz who scored a TD. Monica went above and beyond to get the job done. She should be congratulated for her outstanding job. Destiny Castilleja also did an excellent job at bank in preparing all the required paperwork expeditiously. You have two over achieving employees who deserve to be rewarded!!!
Business response:
Hi Pedro, We're grateful for your feedback. We're sorry to hear about any missteps that initially happened, but are delighted to learn that other Firstmark team members were able go above and beyond to assist you. We take great pride in our customer service and are committed to providing excellent service to our members. Thank you for taking the time to share your experience with us. We look forward to assisting you again. Sincerely, Firstmark Credit Union
The service was excellent. The staff are helpful and friendly.
Business response:
Hi Amy, Thank you for sharing your positive experience with us. We are glad to hear that you had a pleasant time with our staff. We strive to provide our members with excellent service, and we are happy that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Everyone was friendly and helpful! Great experience!
Business response:
Hi Jorge, We are absolutely thrilled to hear that you had a great experience with us. Thank you for your kind words! We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,174 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.