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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very helpful
Business response:
Hi Cynthia, Thank you for your positive review! We're glad to hear that our team was able to assist you and provide helpful service. Sincerely, Firstmark Credit Union
I was helped to find a competitors higher CD rate which FirstMark then matched. Very appreciated
Business response:
Hi David! Thank you for your positive feedback! We are so happy that we were able to help you find a higher CD rate and match it for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Cynthia provide outstanding customer service and went above and beyond. I was greeted when I entered the branch and was provided stellar service from beginning to end!
Business response:
Hi Mitzi, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Cynthia provided outstanding customer service and went above and beyond for you. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit Union
Great service….
Business response:
Hi Douglas, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union
Very knowledgeable and polite. Explained everything plainly. Took plenty of quality time with us.
Business response:
Hi Paul, We're thrilled to hear that you had a positive experience with our team! We strive to provide our members with the best possible service, and it's always great to hear when we have met our goal. Thank you for taking the time to share your feedback with us, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I first spoke to Nicole who helped staighten out an overpayment I had made. She was very patient and helpful. When my problem was resolved she transferred me at my request to Ashley, who helped me with setting up a CD. Both did a wonderful job helping me.
Business response:
Hi Roger! Thank you for taking the time to leave us a positive review! We are glad to hear that you had a positive experience with our team and were able to resolve your issues. We appreciate your feedback and look forward to serving you in the future. Best, Firstmark Credit Union
Great customer service from the moment you enter and the attention to details thank you very much to Dulce you made our day...😉
Business response:
Hi Gilbert, Thank you for your kind words! We're so glad to hear that you had a positive experience with Dulce. We take pride in providing excellent service to our members, and we're happy that you were satisfied with your interaction with our Financial Center team. We appreciate your feedback and hope to continue providing you with excellent service in the future. Best, Firstmark Credit Union
It is a pleasure to speak with your interested and knowledgeable representatives at First Mark. I have not encountered any problems since I opened my account and the service I've received is sometimes a rarity in today's world. Thank you!
Business response:
Hi Jane, Thank you very much for your feedback! Providing excellent service is our top priority, and we are so glad to hear that you have had a positive experience with our knowledgeable team members. We truly value your membership, and we hope that you will continue to be a loyal Firstmark member for many years to come! Best, Firstmark Credit Union
Excellent service, very knowledgeable employee. I have been with this credit union since 1974.
Business response:
Hi Maria! We are delighted to hear that you've had such a positive experience with Firstmark. We take pride in our customer service and are committed to providing our members with the best possible experience. We are happy to hear that you are satisfied with the knowledge and expertise of our staff, and we thank you for your continued loyalty. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,625 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.