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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,174 reviews
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Marisol M.'s profile image
Marisol M. 
a year ago

Great attention she explain everything to me she was very nice and patient I would definitely referral her as a customer service to more clients 

Business response:

Hi Marisol, We're delighted to hear about your positive experience with our Jefferson Financial Center team. We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. Thank you for your kind words and for referring us to others. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Alice A.'s profile image
Alice A. 
a year ago

Great and fast 

Business response:

Hi Alice, Thank you very much for your positive feedback! We're so glad that you are enjoying our services and we appreciate your membership. Best, Firstmark Credit Union 

Connie W.'s profile image
Connie W. 
a year ago

My husband referred me to Firstmark credit Union. We went in today to open up a checking account. Roxanne Navarro helped us. She was very, very knowledgeable, very sweet and explained everything thoroughly to me 

Business response:

Hi Connie, We're delighted to hear that you had a positive experience with Roxanne at our Huebner Financial Center. We strive to provide our members with exceptional service, and we're happy that you were able to benefit from that. Thank you for choosing us for your banking needs. We appreciate your membership. Sincerely, Firstmark Credit Union 

Sylvia O.'s profile image
Sylvia O. 
a year ago

Excellent customer service at the Alamo Ranch branch. Assisted by branch manager. 

Business response:

Hi Sylvia, We're delighted to hear about your positive experience during your most recent visit to our Alamo Ranch Financial Center. Your feedback is extremely valuable to us and we appreciate you taking the time to share it with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Joe V.'s profile image
Joe V. 
a year ago

Service was excellent! 

Business response:

Hi Joe, We appreciate your feedback It's our mission to provide our members with the best possible service, so we are always glad to hear from you. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union 

Yolanda P.'s profile image
Yolanda P. 
a year ago

Excellent customer service. 

Business response:

Hi Yolanda, We're absolutely thrilled to hear that you had an exceptional experience with us! Thank you for taking the time to share your feedback with us. We truly appreciate it. We are always looking for ways to improve our services, and your feedback is invaluable to us. Thank you for your membership! Sincerely, Firstmark Credit Union 

Jeffrey S.'s profile image
Jeffrey S. 
a year ago

Always friendly service 

Business response:

Hi Jeffrey, Thank you for choosing us and for your positive feedback. It's our goal to provide all of our members with the highest level of service possible. We're glad to hear that you are satisfied with your experience with our Jefferson Financial Center team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Daniel R.'s profile image
Daniel R. 
a year ago

Experience was great and everyone was friendly and helpful 

Business response:

Hi Daniel, Thank you for taking the time to share your positive experience with Firstmark. It's our goal to provide all of our members with the highest level of service possible, and we're glad you are satisfied with your recent experience with our Mission Financial Center team. Thank you for your membership! Sincerely, Firstmark Credit Union 

William J.'s profile image
William J. 
a year ago

CD renewal. Other credit union had higher rate, Firstmark matched it up to 1%. Able to keep money together at one credit union, instead of putting it down the street. Already have long term investments, but Velma and Mark both have someone on site to help with putting money away for rainy day. The 0.2% difference in rates was not enough to open account at competing credit union. Thank you Firstmark. Opened account when the name was Teachers Credit Union, staying with Firstmark Credit Union today. 

Business response:

Hi William, We're delighted to learn that you had a pleasant experience with our CD renewal process. We are happy our team at the Potranco Financial Center was able to help get you the best rate to help your funds grow. We appreciate you choosing Firstmark for your financial needs. Thank you for your continued business, we look forward to serving you for many more years to come. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,174 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.