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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Monica was excellent, very responsive and thorough.Â
Business response:
Hi Leticia, We're delighted to hear about your positive experience with Monica! Thank you for taking the time to share your feedback. We appreciate your trust and look forward to serving you again in the future! Best, Firstmark Credit UnionÂ
Ruby provides great customer service. She explained everything to us before opening a new account. We had an excellent experience!Â
Business response:
Hi Silvia, We're delighted you had a positive experience with Ruby at our Potranco Financial Center. We appreciate your membership and are glad that you were satisfied with our services. We value your feedback and will continue providing excellent customer service. Thank you for recommending us to your family and friends! We appreciate your trust and look forward to serving you again in the future! Sincerely, Firstmark Credit UnionÂ
Maria P. Vela assisted me. She was professional and confident. It was a pleasure meeting her.Â
Business response:
Hi Mandana, Thank you for taking the time to share your positive experience with Maria during your most recent visit to our Alamo Ranch Financial Center. We're pleased to hear that she was able to provide you with professional and confident service. We value your feedback and are committed to providing excellent customer service. Sincerely, Firstmark Credit UnionÂ
Fast, Friendly- explained everything in detail and made sure I understood. Very satisfied ❤️. I feel bad, I didn’t catch the name of the teller- but she made my day - by just talking to me , not just banking businessÂ
Business response:
Hi Velma, Thank you for taking the time to leave such a positive review! We're thrilled to hear that our team member provided you with fast and friendly service, explaining everything in detail to ensure your understanding. We're glad we could make your day by going beyond assisting you with your needs. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit UnionÂ
Tara was very kind, helpful and efficient.Â
Business response:
Hi Denise, Thank you for your positive feedback! We are happy to hear that you had a great experience with Tara and that she was able to assist you with your needs. We value your feedback and appreciate you taking the time to share it with us. Best, Firstmark Credit UnionÂ
Everything went fine. I was impressed by the detail and quickness of Christene Sánchez, the lady who was working with me, and the fact that the credit union actually cares about the members!Â
Business response:
Hi Bobby, Thank you for your kind feedback! We appreciate you sharing your experience with us and are glad to hear that Christene provided you with excellent service. We value your feedback as it helps us to improve our service and ensure that our members are happy. We look forward to serving you in the future. Thank you for your membership! Best, Firstmark Credit UnionÂ
Everyone was very friendly and helpful.Â
Business response:
Hi Donald, We are delighted to hear that you had such a positive experience with our team. We pride ourselves on providing excellent customer service, and we are glad to know that we were able to meet your expectations. Thank you for your membership! Sincerely, Firstmark Credit UnionÂ
I was helped by Gavin and Leo. Both very efficient in answering questions about my accounts.Â
Business response:
Hi Wendy, Thank you for your positive feedback! We're delighted to hear that Gavin and Leo were able to assist you with your account inquiries efficiently and professionally. We strive to provide excellent service and support to all of our members, and we are happy to hear that we've been able to assist you. We appreciate your membership! Best, Firstmark Credit UnionÂ
Roxanne was very helpful and provided information to help us open a CD without a second trip to the branch. Thanks very much.Â
Business response:
Hi Trudy, We appreciate you taking the time to share your positive experience with us. We are glad to hear that Roxanne was able to help you open a CD and that the process was seamless. We strive to provide our members with the best possible service, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again soon! Best, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,084 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.Â