This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The process to change from a money market to CD was easy. I believe this is the lady that helped us. She was very helpful and polite.Â
Business response:
Hi Enez, Thank you so much for your positive feedback! We are glad to hear that you found the process of changing your money market to a CD easy to navigate. We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit UnionÂ
Everyone was so helpful in all the questions I had and more!Â
Business response:
Hi Jennifer, We're so glad to hear that you enjoyed your recent experience with us! We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit UnionÂ
The appointment was very productive and informative. I find the personnel here very friendly but professional and helpful. They know many of their clients by name. Maria was great.Â
Business response:
Hi Sylvia, We're pleased to hear that you had a positive experience during your visit to our Alamo Ranch Financial Center! We're committed to providing excellent customer service to all of our members, and we are grateful for your feedback. Thank you for choosing Firstmark! Sincerely, Firstmark Credit UnionÂ
Great customer service awesome, account representative very attentive,friendly knowledgeable. The staff welcome us with a positive approach and made us feel comfortable.Â
Business response:
Hi Michael, We're very pleased to hear that you have had a positive experience with our team at our Potranco Financial Center. We're committed to providing our members with excellent service, and we appreciate your feedback. Your comments will help us to continue to improve our service and ensure that we are meeting the needs of our members. Thank you for your membership. Sincerely, Firstmark Credit UnionÂ
Great Credit Union and Member ServiceÂ
Business response:
Hi Elorelai, We're so happy to hear that you had a positive experience with us! We greatly appreciate your feedback and will continue to strive to provide excellent service to our members. Your satisfaction is our top priority, and we are committed to providing you with the best possible experience. Thank you for your membership! Best, Firstmark Credit UnionÂ
Amazing team & very fast & friendly. :)Â
Business response:
Hi Cynthia, We sincerely appreciate your kind words. Thank you for being a valued member of Firstmark. We're glad to hear that you have been pleased with the level of service you received at our O'Connor Financial Center. We're always happy to help our members with their financial needs. Best, Firstmark Credit UnionÂ
Great service every time I come in for service! Thank you Firstmark!Â
Business response:
Hi Alexandria, We're delighted to hear that you always have a positive experience during your most recent visit to our Jefferson Financial Center! Your kind words are appreciated, and we thank you for being a loyal member. Best, Firstmark Credit UnionÂ
The lady took care of us very well with friendly service.Â
Business response:
Hi Takashi, We're so grateful for your feedback. Your satisfaction is our top priority, and it is always a pleasure to hear that we have met your expectations. We appreciate your continued membership, and we look forward to serving you in the future. Best, Firstmark Credit UnionÂ
Excellent service. I've been very sick so my hearing was off.The young lady that helped me was so patient with me. I really appreciate her kindness. She was an angel amongst us. Thank you so much 💓Â
Business response:
Hi Lily, We're very pleased to hear that you had a positive experience with our team. We appreciate your kind words and we hope you continue to feel better. Thank you for your membership! We look forward to assisting you in the future. Best, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,174 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.Â