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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was great . Everyone was really nice . Everyone was very helpful.
Business response:
Hi Cynthia, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent service and being helpful are top priorities for us at Firstmark, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again in the future! Best, Firstmark Credit Union
Thank you for helping me opening a account it was so helpful Samantha Hernandez nice person and a very kind person thank you
Business response:
Hi Sylvia, Thank you for your kind words! We're delighted to hear that Samantha provided you with such helpful and kind assistance in opening your account. She truly exemplifies our commitment to exceptional customer service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. We appreciate your membership! Sincerely, Firstmark Credit Union
Very good in nice Ms emeral espinosa she told me everything what a need for open my account thanks
Business response:
Hi Angelica, Thank you for sharing your positive experience with Emeral! It's great to hear that she provided you with clear guidance and all the information you needed to open your account smoothly. We're here to ensure your banking needs are met with the same level of professionalism and care during every interaction. We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union
Friendly staff members
Business response:
Hi Noah, Thank you for your positive feedback about our friendly staff. We're glad they made your experience enjoyable. We look forward to serving you again in the future! Sincerely, Firstmark Credit Union
I came in and needed some new account services as a new customer and member my representative ALena was wonderful. The whole experience was extraordinary. Thank you again so much for such wonderful great customer service.
Business response:
Hi Terence! We are delighted to hear about your positive experience with Alena at our O'Connor Financial Center. We are committed to providing our members with exceptional service, and we are glad to know that you are satisfied with your experience. Thank you for sharing your feedback with us! Sincerely, Firstmark Credit Union
Customer service was excellent
Business response:
Hi Mary, We're very grateful for your positive feedback on our customer service. We are committed to providing our members with the best possible service, and we are glad to hear that we have met your expectations. Thank you for choosing Firstmark Credit Union!
I was visiting my mom from out of state and needed to help her with some of her finances. I took my mom to the SE Military location. Sandra and Miguel were so helpful, understanding and the best customer service. I can’t thank them enough for helping my mom! This credit union is the best! Thank you so much!
Business response:
Hi Angelica, Thank you for sharing your feedback about your positive experience at our Mission Financial Center! Our goal is to provide our members with the best possible service, and we are glad that we are able to help your mom with her financial needs. We appreciate your feedback and look forward to assisting your mom for years to come. Sincerely, Firstmark Credit Union
Gabriel was very helpful and answered all my questions Thank you so much
Business response:
Hi Adam, Thank you for sharing your positive experience with Gabriel! We're so glad to hear that he was able to assist you with your questions. We value your feedback and will continue to work hard to provide you with the best possible service. Best, Firstmark Credit Union
Maria was super helpful and knowledgeable about my needs! Thank you FirstMark!!
Business response:
Hi Paula, Thank you for taking the time to leave us a review! We're delighted to hear that Maria was able to assist you with your needs during your most recent visit to our Alamo Ranch Financial Center. Our goal is to provide our members with the best possible service, and we are glad that we were able to meet your expectations. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.