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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Summer was amazing at explaining our new membership, and she was patient with all of our questions. This definitely a great change from our last bank.
Business response:
Hi Madelynn, Thank you so much for taking the time to share your positive experience at Firstmark with us! We're delighted to hear that Summer provided excellent service and helped answer all your questions during your new membership process. We strive to ensure our members feel comfortable and well-informed about their financial decisions, and it's wonderful to know that Summer's patience made a difference for you. Thank you again for choosing Firstmark as your financial institution. We look forward to serving you with ex... read more
It was pleasant and informative
Business response:
Hi Marcus, Thank you so much for taking the time to review Firstmark and share your positive experience with us. We're thrilled to hear that your visit was both pleasant and informative. At Firstmark, our top priority is providing exceptional service to our valued members, so it's wonderful to know that we met your expectations. Thank you once again for choosing Firstmark, and we look forward to serving you in the future! Best regards, Firstmark Credit Union
It was fast easy and great person.
Business response:
Hi Rachel, We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union
The transaction on line was handled very smoothly
Business response:
Hi Nelda, Thank you for taking the time to leave us a wonderful review. We're delighted to hear that your online transaction went smoothly. At Firstmark, we strive to provide our customers with a seamless banking experience whether they visit us in person, call us on the phone, or use our Digital Banking platform. We appreciate your support and look forward to serving you again. Best regards, Firstmark Credit Union
Great customer service!
Business response:
Hi Jose, We're thrilled to learn that you had a positive experience with us! We appreciate your membership. Best, Firstmark Credit Union
Excellent prompt service.
Business response:
Hi Valerie, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union
It was very good my associate was very knowledgeable great help thanks
Business response:
Hi Baldino, We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union
Amazing kind courteous staff. Very informative and easy instructions for mobile app.
Business response:
Hi Jacqueline, Thank you so much for taking the time to leave us a glowing review. We're thrilled to hear that our Firstmark staff provided you with amazing service and were kind and courteous throughout your experience. We are also glad to know that you found our mobile app instructions easy to follow and informative. Thank you once again for your kind words and for being a valued member of Firstmark. Best regards, Firstmark Credit Union
Very professional very courteous. Answered all questions. The process was very simple. Thank you so very much!!
Business response:
Hi Blanca, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our team at Firstmark. Providing professional and courteous service is of utmost importance to us, and we're delighted that we were able to answer all your questions and make the process simple for you. We truly appreciate your kind words and the time you took to share your feedback. Thank you for choosing Firstmark Credit Union! Best regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,625 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.