Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,423 reviews
Select a rating
Sam Al K.'s profile image
Sam Al K. 
a year ago

Very good nice stuff friendly .thank you.and get help by Dulce Alvarez.she was very great. 

Business response:

Hi Sam, Its our pleasure to read your positive feedback about your experience with Dulce and our Zarzamora Financial Center team. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. Thank you for taking the time to share your experience with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Robert M.'s profile image
Robert M. 
a year ago

Really nice people to work with very easy to work with 

Business response:

Hi Robert, We're happy to that you found our team easy to work with. We appreciate your positive feedback and will continue to strive to provide excellent customer service. Thank you for choosing Firstmark. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Florancia L.'s profile image
Florancia L. 
a year ago

I felt like I was the most important person in the world. Savannah was so kind and sincere in helping me and she just made my day. Beautiful person inside and out. Love her. 

Business response:

Hi Florancia, We're overjoyed to learn that Savannah was able to make your day and provide excellent service. We appreciate your choosing Firstmark and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Nelda N.'s profile image
Nelda N. 
a year ago

Online service very convenient. The representative helped me by answering my question's and setting up the account. 

Business response:

Hi Nelda, We greatly appreciate you taking the time to share your positive experience with our online service and Member Care team. We're glad to hear that you were able to set up your account successfully and we look forward to providing you with excellent service in the future. Sincerely, Firstmark Credit Union 

Richard C.'s profile image
Richard C. 
a year ago

Working with you guys online was perfect for us not having to drive to the bank. Awesome customer service, quick response. It's a blessing to be a partner of Firstmark. 

Business response:

Hi Richard, We're sincerely grateful for your positive feedback. It is wonderful to hear that you are satisfied with our online services and customer service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Mary R.'s profile image
Mary R. 
a year ago

All done with timely and professional 

Business response:

Hi Mary, We're honored to hear that your experience with us was timely and professional. We greatly appreciate you taking the time to share your feedback with us. It is valuable information that will help us continue to improve our services and provide you with the best possible experience. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Rueben M P.'s profile image
Rueben M P. 
a year ago

Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star. 

Business response:

Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Matthew P.'s profile image
Matthew P. 
a year ago

It was great 

Business response:

Hi Matthew, We're so happy to hear that you enjoyed your recent visit to our Mission Financial Center! We appreciate your positive feedback and we will continue to work hard to provide you with excellent service. Thank you for choosing Firstmark Credit Union! 

Yolanda H.'s profile image
Yolanda H. 
a year ago

Supervisor Tiffany provided excellent customer service n support. Explained all details patiently n with respect. 

Business response:

Hi Yolanda, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We're committed to providing excellent customer service and we are thrilled to hear about your positive experience with Tiffany. Thank you for choosing Firstmark Credit Union and we look forward to serving you in the future. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,423 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.