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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Christina was awesome.
Business response:
Hi Charlie, We're delighted to hear that Christina was able to assist you with your needs and provide you with excellent service. Thank you for choosing us for your financial needs. We look forward to assisting you in the future! Best, Firstmark Credit Union
Great people to deal with. Always care Will help you anyway they can
Business response:
Hi David, Thank you for taking the time to provide us with your feedback. We appreciate your kind words and are happy to hear that you are enjoying our products and services. Thank you for choosing us for your financial needs. Best, Firstmark Credit Union
Very easy process Leo was excellent in knowledge and helpful thru the whole process
Business response:
Hi Rodolfo, We're delighted to hear about your positive experience with Leo. We are proud of our team and their commitment to providing excellent customer service. Thank you for choosing Firstmark for your financial needs. We look forward to serving you in the future! Best, Firstmark Credit Union
My car loan experience was great..4/11/24. Tiffany has great customer skills and I am very satisfied with her service. What I am disappointed in is that the check, for the seller of the vehicle, was not ready for him to pick up today 4/13/24, when it should have been. Please do better or give us, as members, a call to let us know when the payment will be ready.
Business response:
Hi Cassandra, Thank you for making the time to leave us the review. We're happy to hear that Tiffany provided you with great service during your auto loan process. We sincerely apologize for the delay in processing your check for the seller. We realize that this has caused you inconvenience and we appreciate your patience and understanding. Please know that we take all feedback seriously and will address your concerns with our team. Once again, we apologize and hope you continue to allow us to assist you with your banki... read more
Great customer care
Business response:
Hi Salvador, We appreciate your feedback. We are committed to providing our members with the best possible service and value. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Excellent service, staff and very professional and helpful.
Business response:
Hi Nidia, We're so glad you had a positive experience with us! Your kind words are greatly appreciated. We are always looking for ways to improve our customer service, and your feedback is invaluable. Thank you for being a loyal member! Best, Firstmark Credit Union
The bank teller was very professional and friendly.
Business response:
Hi Bedia, Thank you for your positive feedback! We appreciate that you took the time to share your experience with our Jefferson Financial Center team. We're glad that you found them to be professional and friendly, as this is the type of service that we strive to provide to all of our members. We are grateful for your membership and we look forward to serving you for many years to come! Best, Firstmark Credit Union
Samantha Hernandez was very helpful and very professional
Business response:
Hi Adam, Thank you for taking the time to share your feedback. We are glad you were satisfied with Samantha's professionalism during your most recent visit to our Zarzamora Financial Center. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Great customer service and very knowledgeable
Business response:
Hi Patrick, We're grateful for your feedback! Your comments are important to us, and we are pleased to hear that you have had a positive experience with our Bitters Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our services to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,081 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.