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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,779 reviews
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Matthew J.'s profile image
Matthew J. 
a year ago

This is an awesome Credit Union . From appointment set up online to open account with Christene , getting son with first account set up and I . Customer Service is amazing . Thank you Debra , Christene, and Kyle for taking care of us !!!! 

Business response:

Hi Matthew, We love everything about your experience with our talented New Braunfels team, and it's great to know that your entire visit was helpful from the beginning! We appreciate your kind words and choosing us for your new accounts! We look forward to continuing to serve you and your family. Best, Firstmark Credit Union 

Jose R.'s profile image
Jose R. 
a year ago

Raul is the nicest gentleman. He is helpful 

Business response:

Hi Jose, Thank you for the kind words about Raul! We are thrilled to hear that he was helpful and nice. Best, Firstmark Credit Union 

Steven G.'s profile image
Steven G. 
a year ago

Great, fast, friendly, informative 

Business response:

Hi Steven, It sounds like you had a fantastic visit and we are thrilled to hear about it! Let us know how we can help you again in the future. Thank you for your review! Best, Firstmark Credit Union 

Crystal R.'s profile image
Crystal R. 
a year ago

it was amazing, the employees were super nice and sweet!! 

Business response:

Hi Crystal, Your positive review is greatly appreciated! Thank you for sharing your experience with us. Best, Firstmark Credit Union 

Teresa T.'s profile image
Teresa T. 
a year ago

In the process of applying for a personal loan, Mariana Tirado by far made the experience quite pleasant. She was professional, courteous, knowledgeable, friendly and very efficient. 

Business response:

Hi Teresa, We're pleased to hear about your loan experience with Mariana. It's wonderful to know she demonstrated a professional and helpful experience. We appreciate your feedback and are glad we could assist you with your financial needs! Thank you for taking the time to share your positive feedback and a five-star review! Best, Firstmark Credit Union 

Rebecca T.'s profile image
Rebecca T. 
a year ago

She was very accurate. She was very sweet very nice very prompt and very accurate. She was very nice and thorough and polite.. 

Business response:

Hi Rebecca, Thank you for your positive feedback! We appreciate your kind words and are happy to hear about your experience! Best, Firstmark Credit Union 

John H.'s profile image
John H. 
a year ago

Excellent service 

Business response:

Hi John, It was our privilege to provide you with excellent service! Thank you for sharing your feedback and review. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Jonas G.'s profile image
Jonas G. 
a year ago

Excellent service 

Business response:

Hello Jonas, Thank you for sharing your experience. We look forward to providing you with quality service in the future. Best, Firstmark Credit Union Best, Firstmark Credit Union 

Frances C.'s profile image
Frances C. 
a year ago

Cynthia at your O'Connor & IH35 location was extremely helpful. I came in to apply for a truck loan and she was a great help with me completing my application. Thankfully, I got approved all in one afternoon! Kiddos to Cynthia for her knowledge, expertise and guidance today. 

Business response:

Hi Frances, We're thrilled to hear about your positive experience with applying for a truck loan. It's wonderful that Cynthia provided helpful and thorough assistance during the application process. We appreciate your time to share your feedback, as it helps us recognize our team members who go above and beyond for our members. Thank you for your kind words and review. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,779 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.