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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,174 reviews
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Bruce B.'s profile image
Bruce B. 
a year ago

Helped me open a new share. Very friendly and helpful. 

Business response:

Hi Bruce, We're overjoyed to have been able to assist you in opening a new account with Firstmark! We are confident that this account will be a valuable asset to you and your financial future. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Elizabeth F.'s profile image
Elizabeth F. 
a year ago

The representative was cordial , patient & informative . Did an excellent job explaining our needs . 

Business response:

Hi Elizabeth, We appreciate your feedback! We're thrilled to hear that you had a positive experience with our O'Connor Financial Center team. We are committed to providing excellent customer service, and we are glad to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Mayra C.'s profile image
Mayra C. 
a year ago

Kudos to the whole team in helping me get through the loan process. Filo in particular was attentive, quick, and understanding on my goal with this loan. Filo represents the team and company well and has earned my respect and trust. 

Business response:

Hi Mayra, We sincerely appreciate your kind words about Filo and our team. We're so happy to hear that you had a positive experience with us and that we were able to assist you with your loan process. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Joyce M.'s profile image
Joyce M. 
a year ago

Efficiently took care of my CD transfer in a very courteous fashion 

Business response:

Hi Joyce, We're so glad to have been able to help you with your CD transfer! Thank you so much for your positive feedback. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Francisco F.'s profile image
Francisco F. 
a year ago

Helpful and nice 

Business response:

Hi Francisco, We're thrilled to hear that you found our staff helpful and nice. It is our mission to provide our members with the best possible service, and we are grateful that you have taken the time to share your experience with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

David M.'s profile image
David M. 
a year ago

I went in to have some accounts changed. I was more than pleased by the assistance I received at the southeast location as always 

Business response:

Hi David, We're delighted to hear that you were satisfied with the assistance you received at our Mission Financial Center. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Juan G.'s profile image
Juan G. 
a year ago

Very professional, very pleased with the person that help me thank you again be blessed 

Business response:

Hi Juan, We're pleased to hear that you had a positive experience with us. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. Thank you for taking the time to share your experience with us! Best, Firstmark Credit Union 

Helen Z.'s profile image
Helen Z. 
a year ago

Rey quick and our assistant Tonya was very helpful. 

Business response:

Hi Helen, Your positive feedback is greatly appreciated! We're glad to hear that Tonya was able to assist you with your question and that you are happy with the service you received. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Mary S.'s profile image
Mary S. 
a year ago

My experience was very good. Tonya assisted me. She was super professional, courteous,and patient. Did I mention friendly and efficient? That too. 

Business response:

Hi Mary, Thank you for your wonderful feedback! We're delighted to hear that Tonya provided you with exceptional service. It is our goal to exceed the expectations of our members and we are thrilled that we were able to do so in your case. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,174 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.