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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,308 reviews
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Virginia C.'s profile image
Virginia C. 
a year ago

We had a great experience. Ruby was very professional and courteous. All the employees are always friendly and helpful. 

Business response:

Hi Virginia, We're glad to hear that you had a wonderful experience with Ruby and our Potranco Financial Center team. Thank you for your kind words. We appreciate your feedback, and we will continue to work hard to provide our members with the best possible experience. Sincerely, Firstmark Credit Union 

Catina F.'s profile image
Catina F. 
a year ago

Very nice CU.... 

Business response:

Hi Catina, We're delighted to hear that you were satisfied with your recent experience with us. We appreciate your positive feedback and will pass it along to our team. Thank you for being a loyal member. Sincerely, Firstmark Credit Union 

Larinda S.'s profile image
Larinda S. 
a year ago

Everything was perfect thanks so much 

Business response:

Hi Larinda, Thank you so much for sharing your feedback with us! We are so glad to hear that you had a wonderful experience with us. It is always our goal to provide our members with the best possible service, and we are grateful that you took the time to let us know how we did. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Elizabeth F.'s profile image
Elizabeth F. 
a year ago

Mrs Perales was courteous, & helpful . 

Business response:

Hi Elizabeth, Thank you for your kind words! We sincerely appreciate your feedback and are glad to hear that Mrs. Perales was able to assist you in a courteous and helpful manner. We take pride in providing our members with exceptional service and we're pleased to know that you had a positive experience with our team. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Delia Hernandez M.'s profile image
Delia Hernandez M. 
a year ago

Excelente trato y atención en todo 

Business response:

Hola Delia, ¡Estamos encantados de saber que tuvo una excelente experiencia con nosotros! Estamos comprometidos a brindarles a nuestros miembros el más alto nivel de servicio y nos complace saber que pudimos superar sus expectativas. Sus comentarios son valiosos para nosotros y continuaremos esforzándonos por brindar el mejor servicio posible a nuestros miembros. Atentamente, Cooperativa de crédito Firstmark 

Marta R.'s profile image
Marta R. 
a year ago

Dylan was awesome very professional and made it super easy for me. He’s an asset to your company!!! 

Business response:

Hi Marta, We're privileged to hear that Dylan provided you with excellent service. We're committed to providing our members with the best possible service and we are grateful for your feedback. Thank you for choosing Firstmark Credit Union! 

Eva L.'s profile image
Eva L. 
a year ago

The experience I had with my Home Equity loan was excellent. Every step of the application process was explained explicitly and I was able to select the best loan for myself. The final step for closing was great. Thank you 

Business response:

Hi Eva, Thank you for taking the time to share your positive experience with your Home Equity loan application process. We're glad to hear that everything was explained clearly to you and that you were able to select the best loan for your needs. We appreciate your feedback and hope that you will continue to choose Firstmark for your future financial needs. Sincerely, Firstmark Credit Union 

Reginald A.'s profile image
Reginald A. 
a year ago

She did a. Great job. 

Business response:

Hi Reginald, Thank you for sharing your feedback with us. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Ruth F.'s profile image
Ruth F. 
a year ago

Excellent very friendly 

Business response:

Hi Ruth, It brings us great joy to hear that you were pleased with our services. We appreciate your kind words and hope to have the opportunity to serve you again in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,308 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.