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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Efficiently took care of my CD transfer in a very courteous fashion
Business response:
Hi Joyce, We're so glad to have been able to help you with your CD transfer! Thank you so much for your positive feedback. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Helpful and nice
Business response:
Hi Francisco, We're thrilled to hear that you found our staff helpful and nice. It is our mission to provide our members with the best possible service, and we are grateful that you have taken the time to share your experience with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
I went in to have some accounts changed. I was more than pleased by the assistance I received at the southeast location as always
Business response:
Hi David, We're delighted to hear that you were satisfied with the assistance you received at our Mission Financial Center. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Very professional, very pleased with the person that help me thank you again be blessed
Business response:
Hi Juan, We're pleased to hear that you had a positive experience with us. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. Thank you for taking the time to share your experience with us! Best, Firstmark Credit Union
Rey quick and our assistant Tonya was very helpful.
Business response:
Hi Helen, Your positive feedback is greatly appreciated! We're glad to hear that Tonya was able to assist you with your question and that you are happy with the service you received. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
My experience was very good. Tonya assisted me. She was super professional, courteous,and patient. Did I mention friendly and efficient? That too.
Business response:
Hi Mary, Thank you for your wonderful feedback! We're delighted to hear that Tonya provided you with exceptional service. It is our goal to exceed the expectations of our members and we are thrilled that we were able to do so in your case. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Most every part of the process was great, except the timeliness of communication.
Business response:
Hi Seth, Thank you for making the time to leave us a review. We apologize for any inconvenience caused by our delayed response. We value your feedback and will share your review with our team. We will work on improving our communication timeliness and ensure that future correspondence is handled in a more timely manner. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Firstmark’s representative answered all my questions and enrolled my funds in the promo 7 month Certificate. Everyone at Firstmark has always been very friendly and assisted me in all my needs. Thank you to the Huebner Branch!!!
Business response:
Hi Charlene, Your review is greatly appreciated! We're thrilled to hear about your positive experience with our Huebner Financial Center team. We are committed to providing our members with excellent service, and it is rewarding to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Maria was great, she explained to me all account details, and I was in and out in a short amount of time
Business response:
Hi Roxana, We truly appreciate your positive feedback! We're glad to hear that Maria was able to assist you efficiently and provide you with the information that you needed during you're most recent visit to our Alamo Ranch Financial Center. We appreciate your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,081 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.