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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything went fine. I was impressed by the detail and quickness of Christene Sánchez, the lady who was working with me, and the fact that the credit union actually cares about the members!
Business response:
Hi Bobby, Thank you for your kind feedback! We appreciate you sharing your experience with us and are glad to hear that Christene provided you with excellent service. We value your feedback as it helps us to improve our service and ensure that our members are happy. We look forward to serving you in the future. Thank you for your membership! Best, Firstmark Credit Union
Everyone was very friendly and helpful.
Business response:
Hi Donald, We are delighted to hear that you had such a positive experience with our team. We pride ourselves on providing excellent customer service, and we are glad to know that we were able to meet your expectations. Thank you for your membership! Sincerely, Firstmark Credit Union
I was helped by Gavin and Leo. Both very efficient in answering questions about my accounts.
Business response:
Hi Wendy, Thank you for your positive feedback! We're delighted to hear that Gavin and Leo were able to assist you with your account inquiries efficiently and professionally. We strive to provide excellent service and support to all of our members, and we are happy to hear that we've been able to assist you. We appreciate your membership! Best, Firstmark Credit Union
Roxanne was very helpful and provided information to help us open a CD without a second trip to the branch. Thanks very much.
Business response:
Hi Trudy, We appreciate you taking the time to share your positive experience with us. We are glad to hear that Roxanne was able to help you open a CD and that the process was seamless. We strive to provide our members with the best possible service, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again soon! Best, Firstmark Credit Union
Very good Employees were very nice and knowledgeable Very good experience
Business response:
Hi Russel, Thank you for your positive feedback! We're always happy to hear that our members are having a positive experience with our services. It's our goal to provide excellent service to all of our members, and we are glad that you have found our staff to be knowledgeable and helpful. We appreciate your membership! Best, Firstmark Credit Union
Quick and easy. Always my go to!!
Business response:
Hi Francine, Thank you for your kind words! We are so glad you had a positive experience with our team at the O'Connor Financial Center. We strive to provide our members with the best possible service, and we are happy to know that we have met your expectations. We appreciate your continued membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Helpful and kind would recommend
Business response:
Hi Nichole, We are very grateful for your positive review! Your feedback is very important to us and we are happy to hear that you had a positive experience with our team. We strive to provide our members with exceptional service and we are glad that we were able to meet your expectations. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Firstmark has been our bank for many years. This week I needed to combine some debt to reduce my monthly payments. Dulce Alvarez went about and beyond to make the process a breeze. She is a ROCKSTAR. With folks like Dulce at Firstmark, we're totally telling our entire family.
Business response:
Hi Estevan, We're pleased to hear that you had a positive experience with Dulce during your debt consolidation process. We strive to provide the best possible products and services to assist with each member's unique financial needs. Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Fast services. Great interaction!
Business response:
Hi Valarie, Thank you very much for your positive feedback! We're delighted to know that you had a fast and excellent experience with our services. It is our goal to provide our members with the best possible experience, and we are happy to hear that we were able to meet your expectations. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,175 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.