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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,308 reviews
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Toni U.'s profile image
Toni U. 
a year ago

I love going into First Mark. Everyone is helpful, friendly and efficient. It’s like going to see a friend who has your best interest at heart. 

Business response:

Hi Toni, We're so happy to hear about your positive experience with Firstmark. Your feedback means a lot to us, and we're grateful that you chose to bank with us. We hope to continue providing you with exceptional service in the future. Sincerely, Firstmark Credit Union 

Cynthia C.'s profile image
Cynthia C. 
a year ago

I was called into an office with a banker within 5 minutes of my arrival. Emeral Espinoza, Financial Specialist, handled my CD paperwork in a professional, respectful and timely manner. She answered all my questions with a smile. 

Business response:

Hi Cynthia, We appreciate your positive feedback! We're glad to hear that Emeral provided you with excellent service. We value your feedback and will continue to strive to provide you with the best possible service. Thank you for your membership! Best, Firstmark Credit Union 

Crystal Gamboa T.'s profile image
Crystal Gamboa T. 
a year ago

Great! Very Helpful and kind ! 😊 

Business response:

Hi Crystal, Thank you for sharing your kind words with us. We're delighted to hear about your positive experience with us! We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. We look forward to serving you again soon. Best, Firstmark Credit Union 

Marisol M.'s profile image
Marisol M. 
a year ago

Great attention she explain everything to me she was very nice and patient I would definitely referral her as a customer service to more clients 

Business response:

Hi Marisol, We're delighted to hear about your positive experience with our Jefferson Financial Center team. We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. Thank you for your kind words and for referring us to others. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Alice A.'s profile image
Alice A. 
a year ago

Great and fast 

Business response:

Hi Alice, Thank you very much for your positive feedback! We're so glad that you are enjoying our services and we appreciate your membership. Best, Firstmark Credit Union 

Connie W.'s profile image
Connie W. 
a year ago

My husband referred me to Firstmark credit Union. We went in today to open up a checking account. Roxanne Navarro helped us. She was very, very knowledgeable, very sweet and explained everything thoroughly to me 

Business response:

Hi Connie, We're delighted to hear that you had a positive experience with Roxanne at our Huebner Financial Center. We strive to provide our members with exceptional service, and we're happy that you were able to benefit from that. Thank you for choosing us for your banking needs. We appreciate your membership. Sincerely, Firstmark Credit Union 

Sylvia O.'s profile image
Sylvia O. 
a year ago

Excellent customer service at the Alamo Ranch branch. Assisted by branch manager. 

Business response:

Hi Sylvia, We're delighted to hear about your positive experience during your most recent visit to our Alamo Ranch Financial Center. Your feedback is extremely valuable to us and we appreciate you taking the time to share it with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Joe V.'s profile image
Joe V. 
a year ago

Service was excellent! 

Business response:

Hi Joe, We appreciate your feedback It's our mission to provide our members with the best possible service, so we are always glad to hear from you. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union 

Yolanda P.'s profile image
Yolanda P. 
a year ago

Excellent customer service. 

Business response:

Hi Yolanda, We're absolutely thrilled to hear that you had an exceptional experience with us! Thank you for taking the time to share your feedback with us. We truly appreciate it. We are always looking for ways to improve our services, and your feedback is invaluable to us. Thank you for your membership! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,308 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.