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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always friendly service
Business response:
Hi Jeffrey, Thank you for choosing us and for your positive feedback. It's our goal to provide all of our members with the highest level of service possible. We're glad to hear that you are satisfied with your experience with our Jefferson Financial Center team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Experience was great and everyone was friendly and helpful
Business response:
Hi Daniel, Thank you for taking the time to share your positive experience with Firstmark. It's our goal to provide all of our members with the highest level of service possible, and we're glad you are satisfied with your recent experience with our Mission Financial Center team. Thank you for your membership! Sincerely, Firstmark Credit Union
CD renewal. Other credit union had higher rate, Firstmark matched it up to 1%. Able to keep money together at one credit union, instead of putting it down the street. Already have long term investments, but Velma and Mark both have someone on site to help with putting money away for rainy day. The 0.2% difference in rates was not enough to open account at competing credit union. Thank you Firstmark. Opened account when the name was Teachers Credit Union, staying with Firstmark Credit Union today.
Business response:
Hi William, We're delighted to learn that you had a pleasant experience with our CD renewal process. We are happy our team at the Potranco Financial Center was able to help get you the best rate to help your funds grow. We appreciate you choosing Firstmark for your financial needs. Thank you for your continued business, we look forward to serving you for many more years to come. Sincerely, Firstmark Credit Union
The process to change from a money market to CD was easy. I believe this is the lady that helped us. She was very helpful and polite.
Business response:
Hi Enez, Thank you so much for your positive feedback! We are glad to hear that you found the process of changing your money market to a CD easy to navigate. We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit Union
Everyone was so helpful in all the questions I had and more!
Business response:
Hi Jennifer, We're so glad to hear that you enjoyed your recent experience with us! We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit Union
The appointment was very productive and informative. I find the personnel here very friendly but professional and helpful. They know many of their clients by name. Maria was great.
Business response:
Hi Sylvia, We're pleased to hear that you had a positive experience during your visit to our Alamo Ranch Financial Center! We're committed to providing excellent customer service to all of our members, and we are grateful for your feedback. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Great customer service awesome, account representative very attentive,friendly knowledgeable. The staff welcome us with a positive approach and made us feel comfortable.
Business response:
Hi Michael, We're very pleased to hear that you have had a positive experience with our team at our Potranco Financial Center. We're committed to providing our members with excellent service, and we appreciate your feedback. Your comments will help us to continue to improve our service and ensure that we are meeting the needs of our members. Thank you for your membership. Sincerely, Firstmark Credit Union
Great Credit Union and Member Service
Business response:
Hi Elorelai, We're so happy to hear that you had a positive experience with us! We greatly appreciate your feedback and will continue to strive to provide excellent service to our members. Your satisfaction is our top priority, and we are committed to providing you with the best possible experience. Thank you for your membership! Best, Firstmark Credit Union
Amazing team & very fast & friendly. :)
Business response:
Hi Cynthia, We sincerely appreciate your kind words. Thank you for being a valued member of Firstmark. We're glad to hear that you have been pleased with the level of service you received at our O'Connor Financial Center. We're always happy to help our members with their financial needs. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,308 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.