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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,084 reviews
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Debbie G.'s profile image
Debbie G. 
a year ago

Great awesome 

Business response:

Hi Debbie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your membership! Best, Firstmark Credit Union 

Shirley S.'s profile image
Shirley S. 
a year ago

Answered all my questions, informed me about a promotion that could earn a significant amount of interest. 

Business response:

Hi Shirley, We are truly grateful for your positive feedback! We are always happy to assist our members with their questions and concerns. We are glad that we were able to provide you with the information you needed and that you were able to take advantage of our promotion. Thank you for your membership! Sincerely, Firstmark Credit Union 

Rory P.'s profile image
Rory P. 
a year ago

Savannah is very awesome and always super helpful when I come in and need help on my accounts 

Business response:

Hi Rory, Thank you for your kind words! We're thrilled to hear that Savannah has been providing you with excellent service and assistance with your accounts. We appreciate your feedback and look forward to continuing to serve you in the future. Best, Firstmark Credit Union 

Gregory J.'s profile image
Gregory J. 
a year ago

The Huebner Rd team went above & beyond assisting me with my CD purchases. I really appreciate their patience, courteousness, and professionalism. 

Business response:

Hi Gregory, Thank you for your kind words about our team at the Huebner Financial Center. We are thrilled to hear that they provided you with exceptional service and made your CD process a smooth experience. We appreciate your recognition of their patience, courteousness, and professionalism. Best, Firstmark Credit Union 

Maximiliano Hernandez R.'s profile image
Maximiliano Hernandez R. 
a year ago

Great , was quick and very informative 

Business response:

Hi Maximiliano, Thank you for your positive feedback! We're glad to hear that you had a great experience with us and found our service quick and informative. We appreciate your membership! Best, Firstmark Credit Union 

Renee M.'s profile image
Renee M. 
a year ago

Friendly teller assisted me with opening a new account. She was thorough and patient, explained all the options to me, and thanked me for my new membership. I changed my mind about only opening a savings account based on her excellent customer service abilities. I felt welcomed and never rushed. I am so sorry I didn’t get her name. 

Business response:

Hi Renee, Thank you for your feedback! We're glad to hear that our friendly teller provided you with excellent customer service and helped you open a new account. We strive to provide excellent customer service and are always happy to hear that our staff has gone above and beyond to make your experience a positive one. We look forward to serving you in the future. Best, Firstmark Credit Union 

William G.'s profile image
William G. 
a year ago

Answered my questions promptly 

Business response:

Hi William, Thank you for your positive feedback! We're glad to hear that we were able to promptly address your questions. Our team is dedicated to providing friendly and helpful service, and we are grateful for your support. Thank you for your membership! Sincerely, Firstmark Credit Union 

Nataly Navarro G.'s profile image
Nataly Navarro G. 
a year ago

Fue un servicio execelente y la funcionaria que me atendió es muy amable 

Business response:

Gracias por tus comentarios positivos. Nos alegra saber que recibió un excelente servicio por parte de nuestro amable personal. ¡Gracias por su membresía! Atentamente, Firstmark Credit Union 

Johnny S.'s profile image
Johnny S. 
a year ago

Tiffany was very nice and really explained everything to me about the information I needed. She is was very nice and very knowledgeable. San Antonio branch on I 35 

Business response:

Hi Johnny, Thank you for your kind words! We're thrilled to hear that Tiffany provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,084 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.