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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,627 reviews
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theo r.'s profile image
theo r. 
on Birdeye

2 years ago

I looked to this website for information as I worked with Abigail Gutierrez. At first I thought I was going to go through the same problems but she absolutely shined in the process. I would work with Abi again if the opportunity presents itself. Her team mates really stepped up as well, thanks Rodney C. 

Business response:

Hi, Theo. We are happy to hear we could provide you with a positive experience! Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Angelica R.'s profile image
Angelica R. 
on Birdeye

2 years ago

Ariana assisted us in applying for a loan. She gave us several options that would benefit our needs. We decided to go with a refinance of our existing loan with cash back. Ariana has always been our go-to person at Firstmark. 

Business response:

Hi, Angelica! We appreciate your sharing your loan experience with Ariana. It's great we could provide you with several options for your needs. Thank you for your valued membership with Firstmark Credit Union.  

Adelina S.'s profile image
Adelina S. 
on Birdeye

2 years ago

Great. Thank you. Professional and thorough. 

Business response:

Hello, Adelina. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member. 

Noe P.'s profile image
Noe P. 
on Birdeye

2 years ago

The loan process was easy and thorough. 

Business response:

Hello, Noe. Happy to hear your loan experience was easy! Thank you for choosing Firstmark Credit Union.  

Yim L.'s profile image
Yim L. 
on Birdeye

2 years ago

She is patient and informative!!! 

Business response:

Hi, Yim. We appreciate you taking the time! Thank you for choosing Firstmark Credit Union. 

Ruben V.'s profile image
Ruben V. 
on Birdeye

2 years ago

Mrs. Ward handled our needs completely and in a very professional manner. 

Business response:

Hi, Ruben. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

Pamela D.'s profile image
Pamela D. 
on Birdeye

2 years ago

Both representatives were super friendly. Shari helped open my account. Her kindness and patience was truly appreciated. She’s a great example of a great customer service employee. 100! 

Business response:

Hi, Pamela. We are excited about our five-star review and 100! We look forward to your continued membership. Thank you for choosing Firstmark Credit Union!  

Juan G.'s profile image
Juan G. 
on Birdeye

2 years ago

Firstmark is a great Bank answer all your questions in a special way they can help you in many ways they did for me 

Business response:

Hello, Juan. We are happy we could help answer all your questions and leave you with a positive experience. Thank you for being a Firstmark Credit Union member! 

William D.'s profile image
William D. 
on Birdeye

2 years ago

Understanding, Kind, Knowledgeable, Professional, Capable, Aware, Listened. SANDRA AT THE ZAZAMORA BRANCH ASSISTED US. 

Business response:

Hi, William. We appreciate the kind words and are happy to hear about your positive experience! Thank you for being a valued Firstmark Credit Union member.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,627 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.