Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,444 reviews
Select a rating
Paige's profile image
Paige 
2 years ago

I’ve been a Firstmark customer for many years, and have always been happy with their service(s). I opened a new checking account today, and Laura made the whole process super pleasant and very easy. I’d recommend Firstmark to anyone looking for a great place to bank. 

Business response:

Hi Paige, Thank you for your kind words. We're thrilled to hear that you've been a satisfied Firstmark member for many years. We're glad that Laura was able to provide you with a pleasant and easy experience while opening your new checking account. We look forward to continuing to serve you in the future. Best, Firstmark Credit Union 

James S.'s profile image
James S. 
2 years ago

Things happen as they were designed. No problems developed. 

Business response:

Hi James, Thank you for your positive feedback! We're glad to hear that everything went smoothly for you during your most recent visit to Firstmark. Thank you, Firstmark Credit Union 

Judith B.'s profile image
Judith B. 
2 years ago

Ashley was wonderful she was a great help 🥰 

Business response:

Hello Judith, Thank you for your positive feedback. We're glad to hear that Ashley provided you with excellent assistance. We appreciate you making time to leave us a review. We look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Gabriella R.'s profile image
Gabriella R. 
2 years ago

John was very helpful and explained all the information in an easy to understand way 

Business response:

Hi Gabriella, Thank you for your positive review! We're glad to hear that John was helpful and clear when assisting you during your recent visit to our Legacy Financial Center. Thank you for being a member of Firstmark! Best, Firstmark Credit Union 

Anna H.'s profile image
Anna H. 
2 years ago

I had a wonderful and sooooo friendly experience. Thank you. 

Business response:

Hi Anna, Thank you for taking the time to share your wonderful experience with us! We're happy to hear that you had a friendly encounter with our Firstmark team. We appreciate your kind words and look forward to serving you again. Best, Firstmark Credit Union 

Erisberto Gonzalez F.'s profile image
Erisberto Gonzalez F. 
2 years ago

Todo muy bien el personal excelente les agradecería si pueden mandarme las notificaciones en español por favor 

Business response:

Hola Erisberto, ¡Gracias por tomarse el tiempo para dejarnos una reseña positiva! Estamos encantados de saber que tuvo una gran experiencia con nuestro excelente personal. Apreciamos sus comentarios y ciertamente tomaremos en consideración su solicitud con respecto a las notificaciones en español. ¡Gracias por elegir Firstmark! Atentamente, Firstmark Credit Union 

Jennifer T.'s profile image
Jennifer T. 
2 years ago

Johanna was excellent and helpful. Grateful for becoming a member at FirstMark Credit Union. I recommend it. 

Business response:

Hi Jennifer, Thank you for taking the time to leave such a positive review about your experience with Johanna at Firstmark. We're thrilled to hear that she provided excellent and helpful service to you. We appreciate your recommendation and are grateful to have you as a member of our credit union. We appreciate the opportunity to serve you! Best, Firstmark Credit Union 

John R.'s profile image
John R. 
2 years ago

The whole process was quite easy and professionally prepared. Excellent experience,, she gave knowledgeable and helpful advice. 

Business response:

Hi John, Thank you for taking the time to share your excellent experience with Firstmark. We're thrilled to hear that the process was easy and professionally handled and that our team members provided knowledgeable and helpful advice. Your high rating is greatly appreciated. We aim to provide exceptional service to all our members, and we are glad that we were able to meet your expectations. Thank you again for choosing Firstmark. We value your feedback and look forward to serving you in the future. Best, Firstmark Credit... read more

John R.'s profile image
John R. 
2 years ago

Great communication, excellent skills totally great experience thanks for all the help. 

Business response:

Hi John, Thank you for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with Firstmark. Our team takes pride in their excellent communication skills and their dedication to providing outstanding service. We appreciate your kind words and are delighted to have been able to assist you. Thank you again for choosing Firstmark. We look forward to serving you in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,444 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.