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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very well informed about my opening a checking account. Very satisfied with representatives
Business response:
Hi Dolores, Thank you for your positive review! We're glad to hear that you had a great experience opening a checking account with us. Our team members are dedicated to offering helpful and knowledgeable personal banking experience. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I was scared at first cause I wasn’t sure if anything was going to happen. But got helped by one of your employees she took the time to help with my insurance first we went through ups and downs on getting my declaration fixed that. Then went back on fixing the loan all and all. She helped me didn’t leave till she had an answer. Good person you have working for your company, her name is dulce. Thank you and your bank for helping in the time of need, you guys have beautiful and blessed day
Business response:
Hi Roland, Thank you for your kind words! We understand how stressful and nerve-wracking it can be to deal with situations like these. We are so glad to hear that Dulce provided you with excellent service and went above and beyond to assist you with your insurance and loan. We strive to provide our members with the highest level of service and we're happy to know we exceed those expectations. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Evelyn Garza did a very good job very happy for her help I would recommend her 100%
Business response:
Hi Blas, Thank you for your positive review! We are so glad to hear that Evelyn provided excellent assistance and that you are happy with her help. Evelyn is a valued member of our team and we appreciate her dedication to providing our members with the best possible service. We are committed to providing excellent customer service and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Great job. by Indy Medellin
Business response:
Hi Maria! Thank you for your positive review! We're glad to hear that you had a great experience with Firstmark. We strive to provide our members with a top-notch experience, and we're happy that you were satisfied with your interaction with us. We value your membership! Sincerely, Firstmark Credit Union
Very helpful
Business response:
Hi Cynthia, Thank you for your positive review! We're glad to hear that our team was able to assist you and provide helpful service. Sincerely, Firstmark Credit Union
I was helped to find a competitors higher CD rate which FirstMark then matched. Very appreciated
Business response:
Hi David! Thank you for your positive feedback! We are so happy that we were able to help you find a higher CD rate and match it for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Cynthia provide outstanding customer service and went above and beyond. I was greeted when I entered the branch and was provided stellar service from beginning to end!
Business response:
Hi Mitzi, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Cynthia provided outstanding customer service and went above and beyond for you. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit Union
Great service….
Business response:
Hi Douglas, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union
Very knowledgeable and polite. Explained everything plainly. Took plenty of quality time with us.
Business response:
Hi Paul, We're thrilled to hear that you had a positive experience with our team! We strive to provide our members with the best possible service, and it's always great to hear when we have met our goal. Thank you for taking the time to share your feedback with us, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.