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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,627 reviews
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Maria C.'s profile image
Maria C. 
on Birdeye

2 years ago

Excelente servicio 

Business response:

¡Gracias por tu valoración, María! Estamos agradecidos por su membresía con Firstmark Credit Union. 

Becky S.'s profile image
Becky S. 
on Birdeye

2 years ago

Teller I wish I got his name was great. The other teller brought me interest rates to look over until Mr Bohr helped me open a 11 month Cd. The only thing that would have made this perfect was getting a grant for my classroom. Remember CTE teachers supply your workforce. 

Business response:

Hello, Becky. It sounds like you had a great visit! We do have our Education Grant application open through October 23, 2022. You can visit www.firstmarkcu.org/foundation/education-grants/ to apply. Thank you for choosing Firstmark Credit Union! 

Anita W.'s profile image
Anita W. 
on Birdeye

2 years ago

Rep was very helpful and answered all questions. 

Business response:

Hi, Anita. It's great to hear the feedback on your experience. Thank you for taking the time to leave a review and choosing Firstmark Credit Union!  

Kenneth B.'s profile image
Kenneth B. 
on Birdeye

2 years ago

tried for loan to make vehicle repairs and get extra cash, was denied personal loan, but was assisted on how to obtain another type of loan to obtain needed cash 

Business response:

Hello, Kenneth! We are happy to hear we were able to offer you an alternative loan. Let us know how we can help you in the future. Thank you for your membership with Firstmark Credit Union! 

Roxanne T.'s profile image
Roxanne T. 
on Birdeye

2 years ago

Very helpful 

Business response:

Hi, Roxanne. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member.  

Richard C.'s profile image
Richard C. 
on Birdeye

2 years ago

Customer support was knowledgeable and professional, as well as patient and customer oriented. All was explained and our representatives ensured we understood and were comfortable with the process. Very happy to do business with First Mark. 

Business response:

Hello, Richard! We appreciate your kind and detailed review. It's our privilege to have your membership. Thank you for choosing Firstmark Credit Union!  

Joe R.'s profile image
Joe R. 
on Birdeye

2 years ago

Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit 

Business response:

Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union!  

Victoria A.'s profile image
Victoria A. 
on Birdeye

2 years ago

Kayla did awes,one, answering my questions, explaining the payments and all in a timely manner. I appreciate everyone’s help when I have questions. No one has ever been unprofessional. Thank you 

Business response:

Hello, Victoria. Happy to hear we have provided you with consistent professional service. We are always willing and ready to help. Thank you for being a Firstmark Credit Union member!  

Andrew M.'s profile image
Andrew M. 
on Birdeye

2 years ago

Firstmark has always taken good care of me. My go to person Ariana Valdez even helps me when she is out on vacation. This is the kind of service Firstmark provides. Robert L. was great and very efficient. 

Business response:

Hi, Andrew! We care about our members and hope to continue providing you with this level of service in the future. Thank you for your membership with Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,627 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.