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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole lending process was a breeze. Everyone from the call center to the tellers & loan officer were friendly, fast, & efficient.
Business response:
Hi Alberto, Thank you for your positive feedback! We're thrilled to hear that your lending experience with Firstmark was a breeze. Our team takes pride in providing friendly, fast, and efficient service to our members. Thank you for your membership! Sincerely, Firstmark Credit Union
It is always hard to communicate when you can’t see the other person’s face, but your representative was excellent. Patience is just what was needed and they had plenty.
Business response:
Hi James, Thank you for your positive feedback. We're glad to hear that our representative provided excellent service and demonstrated patience during your interaction. We look forward to assisting you again in the future! Best, Firstmark Credit Union
Ariel was very helpful
Business response:
Hi Arcelia, Thank you for your positive review! We're glad to hear that Ariel provided you with helpful assistance. We appreciate your membership! - Firstmark Credit Union
The loan dept. was very helpful in getting us the loan we needed. They were also patient with me and my lack of technology skills and really worked with us to get us what we needed and we appreciate it.
Business response:
Hi Elizabeth, Thank you for your kind words and positive review. We're glad to hear that our loan department was able to assist you and provide the support you needed. Our team is always here to help, regardless of our members' level of technology skills. We look forward to assisting you again in the future. Best, Firstmark Credit Union
Although I live in Corpus, but my born town is San Antonio I got to give it to this bank. It helps says in times of needs. Firstmark has the greatest customer service that we could ever ask for. Thank you for all you do..
Business response:
Hi Maria, Thank you for your kind words and positive review of Firstmark. We're delighted to hear that our customer service has met your expectations and that we have been able to assist you in times of need. We appreciate your support and are always here to help! Sincerely, Firstmark Credit Union
Everyone in the bank was super kind and helpful.
Business response:
Hi Sima, Thank you for your positive feedback! We're glad to hear that our Firstmark team at Firstmark provided you with excellent service. We look forward to serving you again in the future. Best, Firstmark Credit Union
I’ve been a Firstmark customer for many years, and have always been happy with their service(s). I opened a new checking account today, and Laura made the whole process super pleasant and very easy. I’d recommend Firstmark to anyone looking for a great place to bank.
Business response:
Hi Paige, Thank you for your kind words. We're thrilled to hear that you've been a satisfied Firstmark member for many years. We're glad that Laura was able to provide you with a pleasant and easy experience while opening your new checking account. We look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Things happen as they were designed. No problems developed.
Business response:
Hi James, Thank you for your positive feedback! We're glad to hear that everything went smoothly for you during your most recent visit to Firstmark. Thank you, Firstmark Credit Union
Ashley was wonderful she was a great help 🥰
Business response:
Hello Judith, Thank you for your positive feedback. We're glad to hear that Ashley provided you with excellent assistance. We appreciate you making time to leave us a review. We look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.