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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,444 reviews
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Ileana L.'s profile image
Ileana L. 
2 years ago

Dulce is the BEST! She was very friendly, knowledgeable and understanding. She was very professional and answered all my questions. She really put my mind at ease with my finances. I am so Grateful to Firstmark for hiring such Amazing people like Dulce. You have my business for Life! I. López 

Business response:

Hi Ileana, Thank you for taking the time to write a review! We're so pleased that you had a positive experience with Dulce and that she was able to help you with your financial needs. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Brian N.'s profile image
Brian N. 
2 years ago

Was great love it there 

Business response:

Hi Brian, Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great experience with Firstmark. We value your feedback and take pride in providing our members with exceptional service. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Guadalupe G.'s profile image
Guadalupe G. 
2 years ago

good experience 

Business response:

Hi Guadalupe, Thank you for taking the time to write this positive review! We're so glad to hear that you had a great experience with our team. We value your feedback and will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Nicholas C.'s profile image
Nicholas C. 
2 years ago

Awesome job with both ladies. 

Business response:

Hi Nicholas, Thank you for your positive feedback! We are glad to hear that our team provided you with excellent service. We strive to provide our members with the best possible experience, and we are happy to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Jeffrey W.'s profile image
Jeffrey W. 
2 years ago

Very professional like always. Would never use a different bank. Y’all are the best 

Business response:

Hi Jeffrey, Thank you for your kind words and continued support. We strive to provide exceptional service to all of our members during each interaction. We appreciate your loyalty and look forward to serving you in the future. Best, Firstmark Credit Union 

Antonio D.'s profile image
Antonio D. 
2 years ago

Y’all were awesome thank you very much for helping me out 

Business response:

Hi Antonio, Thank you for your kind words! We're thrilled to hear that we were able to assist you and provide you with an awesome experience. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit Union 

Federico M.'s profile image
Federico M. 
2 years ago

Friendly staff and Convenient. They were able to help me with my situation at hand. 

Business response:

Hi Federico, Thank you for your positive feedback! We're glad to hear that our staff was friendly and able to assist you with your situation during your most recent visit to our La Vernia Financial Center. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Celinda G.'s profile image
Celinda G. 
2 years ago

Hunter helped us thoroughly with the car purchase. He was very professional and nice, when it came to answering our questions! 

Business response:

Hi Celinda, Thank you for your positive review! We're glad to hear that Hunter provided you with excellent service during your car-buying process. We appreciate you entrusting Firstmark with such an important financial decision. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Reynaldo Z.'s profile image
Reynaldo Z. 
2 years ago

Great customer service!!! Very professional staff always keeping me informed about my loan process. 

Business response:

Hi Reynaldo, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. We strive to provide a helpful and knowledgeable personal banking experience to all our members. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,444 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.