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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,561 reviews
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Nicholas C.'s profile image
Nicholas C. 
2 years ago

Awesome job with both ladies. 

Business response:

Hi Nicholas, Thank you for your positive feedback! We are glad to hear that our team provided you with excellent service. We strive to provide our members with the best possible experience, and we are happy to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Jeffrey W.'s profile image
Jeffrey W. 
2 years ago

Very professional like always. Would never use a different bank. Y’all are the best 

Business response:

Hi Jeffrey, Thank you for your kind words and continued support. We strive to provide exceptional service to all of our members during each interaction. We appreciate your loyalty and look forward to serving you in the future. Best, Firstmark Credit Union 

Antonio D.'s profile image
Antonio D. 
2 years ago

Y’all were awesome thank you very much for helping me out 

Business response:

Hi Antonio, Thank you for your kind words! We're thrilled to hear that we were able to assist you and provide you with an awesome experience. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit Union 

Federico M.'s profile image
Federico M. 
2 years ago

Friendly staff and Convenient. They were able to help me with my situation at hand. 

Business response:

Hi Federico, Thank you for your positive feedback! We're glad to hear that our staff was friendly and able to assist you with your situation during your most recent visit to our La Vernia Financial Center. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Celinda G.'s profile image
Celinda G. 
2 years ago

Hunter helped us thoroughly with the car purchase. He was very professional and nice, when it came to answering our questions! 

Business response:

Hi Celinda, Thank you for your positive review! We're glad to hear that Hunter provided you with excellent service during your car-buying process. We appreciate you entrusting Firstmark with such an important financial decision. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Reynaldo Z.'s profile image
Reynaldo Z. 
2 years ago

Great customer service!!! Very professional staff always keeping me informed about my loan process. 

Business response:

Hi Reynaldo, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. We strive to provide a helpful and knowledgeable personal banking experience to all our members. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Leandro E.'s profile image
Leandro E. 
2 years ago

Samantha was very professional, patient, informative, and most importantly, addressed my financial request. 

Business response:

Hi Leandro, Thank you for your feedback! We're glad to hear that Samantha provided you with excellent service and met your financial needs. Our team is dedicated to providing members with helpful and knowledgeable personal banking experience. We truly value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Ruben L.'s profile image
Ruben L. 
2 years ago

Alena was very professional opening membership was fast and easy. 

Business response:

Hi Ruben, Thank you for your positive feedback! We're glad to hear that Alena provided you with a professional and efficient experience while opening your account. We're so thrilled to have you join Firstmark. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Mary C.'s profile image
Mary C. 
2 years ago

Miguel was awesome explain everything well to me so I could understand. thank you for your help.i would definitely recommend you Mr.Muguel to my friends and family ty 

Business response:

Hi Mary, Thank you for your kind words. We're glad to hear that Miguel provided you with excellent service and explained everything clearly. Our team members are dedicated to providing a helpful and knowledgeable personal banking experience. We appreciate your support and hope to continue serving you in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,561 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.