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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My last stop for any financial services. Very pleased and greatful for Nikki 's professionalism.
Business response:
Hi Ray, Thank you for your positive feedback! We're glad to hear that you had a great experience with Nikki and that we are your go-to for financial services. We look forward to assisting you in the future. Best, Firstmark Credit Union
Had a lot to do and got it all done. The people are so courteous and helpful and the rates are competitive. These days, I truly value kind courteous behavior.
Business response:
Hi Priscilla, Thank you for your kind words and positive review! We're delighted to hear that our team provided you with excellent service and that you found our rates competitive. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
The person I spoke with was very pleasant, knowledgeable, helpful and did a great job walking me through getting my first CD.
Business response:
Hi Norma, We are thrilled to hear that you had a positive experience with our Firstmark team member! We pride ourselves on providing excellent service and making the process as smooth as possible for our members. Thank you for choosing us for your first CD. We appreciate your membership! Best, Firstmark Credit Union
The whole lending process was a breeze. Everyone from the call center to the tellers & loan officer were friendly, fast, & efficient.
Business response:
Hi Alberto, Thank you for your positive feedback! We're thrilled to hear that your lending experience with Firstmark was a breeze. Our team takes pride in providing friendly, fast, and efficient service to our members. Thank you for your membership! Sincerely, Firstmark Credit Union
It is always hard to communicate when you can’t see the other person’s face, but your representative was excellent. Patience is just what was needed and they had plenty.
Business response:
Hi James, Thank you for your positive feedback. We're glad to hear that our representative provided excellent service and demonstrated patience during your interaction. We look forward to assisting you again in the future! Best, Firstmark Credit Union
Ariel was very helpful
Business response:
Hi Arcelia, Thank you for your positive review! We're glad to hear that Ariel provided you with helpful assistance. We appreciate your membership! - Firstmark Credit Union
The loan dept. was very helpful in getting us the loan we needed. They were also patient with me and my lack of technology skills and really worked with us to get us what we needed and we appreciate it.
Business response:
Hi Elizabeth, Thank you for your kind words and positive review. We're glad to hear that our loan department was able to assist you and provide the support you needed. Our team is always here to help, regardless of our members' level of technology skills. We look forward to assisting you again in the future. Best, Firstmark Credit Union
Although I live in Corpus, but my born town is San Antonio I got to give it to this bank. It helps says in times of needs. Firstmark has the greatest customer service that we could ever ask for. Thank you for all you do..
Business response:
Hi Maria, Thank you for your kind words and positive review of Firstmark. We're delighted to hear that our customer service has met your expectations and that we have been able to assist you in times of need. We appreciate your support and are always here to help! Sincerely, Firstmark Credit Union
Everyone in the bank was super kind and helpful.
Business response:
Hi Sima, Thank you for your positive feedback! We're glad to hear that our Firstmark team at Firstmark provided you with excellent service. We look forward to serving you again in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,444 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.