Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,444 reviews
Select a rating
Elias Z.'s profile image
Elias Z. 
2 years ago

I always appreciate the personal and friendly service! 

Business response:

Hi Elias! Thank you for your kind words! It's our goal to provide personal and friendly service to all our members. We're glad to hear that you had a great experience at our Bitters Financial Center. Thank you for your membership and for allowing us the opportunity to serve you. Best, Firstmark Credit Union 

Juanita G.'s profile image
Juanita G. 
2 years ago

I was happy with the over all prices and a very polite representative 

Business response:

Hi Juanita, Thank you so much for your positive feedback! We're thrilled to hear about your pleasant experience with our Firstmark team member. It's great to know that enjoy our products and services. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit Union 

Gracie P.'s profile image
Gracie P. 
2 years ago

It was very pleasant experience 

Business response:

Hi Gracie, Thank you for your positive feedback! We're glad to hear that you had a pleasant experience with us. We appreciate your membership! Best, Firstmark Credit Union 

Ronnie M.'s profile image
Ronnie M. 
2 years ago

All I have to say is that the Jefferson location is one of the best financial centers I've had other banks but I've always had problems. FirstMark has the best customer service. Tracy assisted me with the best service my loan was approved and the funds were in my account in no time. The staff is amazing and always willing to help me. 

Business response:

Hi Ronnie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our Jefferson Financial Center. Tracy and our staff are dedicated to providing excellent customer service and we're glad they were able to assist you with your loan quickly. We appreciate your membership and look forward to assisting you again in the future. Best, Firstmark Credit Union 

John D.'s profile image
John D. 
2 years ago

Excellent customer service! 

Business response:

Hi John, Thank you for your kind words. We're thrilled to hear that you had an excellent experience during your most recent visit. We appreciate your trust in Firstmark and look forward to serving you for many years to come. Best, Firstmark Credit Union 

Sonya L.'s profile image
Sonya L. 
2 years ago

Truly executional. Answered all my questions 

Business response:

Hi Sonya, Thank you for your kind words! We're thrilled to hear that our team was able to provide you with exceptional service and answer all of your questions. We appreciate your support and look forward to assisting you in the future. Sincerely, Firstmark Credit Union 

Maria C.'s profile image
Maria C. 
2 years ago

Trish was very helpful and pleasant. She answered all of my questions and seemed pleased to help me 

Business response:

Hi Maria, Thank you for your positive feedback. We're glad to hear that Trish provided you with excellent service and answered all of your questions. We appreciate your support and look forward to assisting you in the future. Best, Firstmark Credit Union 

Sunny M.'s profile image
Sunny M. 
2 years ago

Amazing job well done. Staff was very friendly and very attentive and very professional. 

Business response:

Hi Sunny, Thank you for your kind words. We're thrilled to hear that our staff provided you with excellent service. We strive to be friendly, attentive, and professional with all our members. We appreciate your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union 

Denise P.'s profile image
Denise P. 
2 years ago

Great experience. She was very professional the whole time we were on the phone. She answered all my questions quickly. If she couldn't help me, she would connect me right away to the department that could answer my questions. 

Business response:

Hi Denise, Thank you for your positive feedback. We're delighted to hear that you had a great experience with our Firstmark team. Providing professional and efficient service is our top priority, and we're glad we could address all your questions promptly. We appreciate your trust in us, and we look forward to assisting you in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,444 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.