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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All I have to say is that the Jefferson location is one of the best financial centers I've had other banks but I've always had problems. FirstMark has the best customer service. Tracy assisted me with the best service my loan was approved and the funds were in my account in no time. The staff is amazing and always willing to help me.
Business response:
Hi Ronnie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our Jefferson Financial Center. Tracy and our staff are dedicated to providing excellent customer service and we're glad they were able to assist you with your loan quickly. We appreciate your membership and look forward to assisting you again in the future. Best, Firstmark Credit Union
Excellent customer service!
Business response:
Hi John, Thank you for your kind words. We're thrilled to hear that you had an excellent experience during your most recent visit. We appreciate your trust in Firstmark and look forward to serving you for many years to come. Best, Firstmark Credit Union
Truly executional. Answered all my questions
Business response:
Hi Sonya, Thank you for your kind words! We're thrilled to hear that our team was able to provide you with exceptional service and answer all of your questions. We appreciate your support and look forward to assisting you in the future. Sincerely, Firstmark Credit Union
Trish was very helpful and pleasant. She answered all of my questions and seemed pleased to help me
Business response:
Hi Maria, Thank you for your positive feedback. We're glad to hear that Trish provided you with excellent service and answered all of your questions. We appreciate your support and look forward to assisting you in the future. Best, Firstmark Credit Union
Amazing job well done. Staff was very friendly and very attentive and very professional.
Business response:
Hi Sunny, Thank you for your kind words. We're thrilled to hear that our staff provided you with excellent service. We strive to be friendly, attentive, and professional with all our members. We appreciate your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union
Great experience. She was very professional the whole time we were on the phone. She answered all my questions quickly. If she couldn't help me, she would connect me right away to the department that could answer my questions.
Business response:
Hi Denise, Thank you for your positive feedback. We're delighted to hear that you had a great experience with our Firstmark team. Providing professional and efficient service is our top priority, and we're glad we could address all your questions promptly. We appreciate your trust in us, and we look forward to assisting you in the future. Best, Firstmark Credit Union
My last stop for any financial services. Very pleased and greatful for Nikki 's professionalism.
Business response:
Hi Ray, Thank you for your positive feedback! We're glad to hear that you had a great experience with Nikki and that we are your go-to for financial services. We look forward to assisting you in the future. Best, Firstmark Credit Union
Had a lot to do and got it all done. The people are so courteous and helpful and the rates are competitive. These days, I truly value kind courteous behavior.
Business response:
Hi Priscilla, Thank you for your kind words and positive review! We're delighted to hear that our team provided you with excellent service and that you found our rates competitive. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
The person I spoke with was very pleasant, knowledgeable, helpful and did a great job walking me through getting my first CD.
Business response:
Hi Norma, We are thrilled to hear that you had a positive experience with our Firstmark team member! We pride ourselves on providing excellent service and making the process as smooth as possible for our members. Thank you for choosing us for your first CD. We appreciate your membership! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.