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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I first spoke to Nicole who helped staighten out an overpayment I had made. She was very patient and helpful. When my problem was resolved she transferred me at my request to Ashley, who helped me with setting up a CD. Both did a wonderful job helping me.Â
Business response:
Hi Roger! Thank you for taking the time to leave us a positive review! We are glad to hear that you had a positive experience with our team and were able to resolve your issues. We appreciate your feedback and look forward to serving you in the future. Best, Firstmark Credit UnionÂ
Great customer service from the moment you enter and the attention to details thank you very much to Dulce you made our day...😉Â
Business response:
Hi Gilbert, Thank you for your kind words! We're so glad to hear that you had a positive experience with Dulce. We take pride in providing excellent service to our members, and we're happy that you were satisfied with your interaction with our Financial Center team. We appreciate your feedback and hope to continue providing you with excellent service in the future. Best, Firstmark Credit UnionÂ
It is a pleasure to speak with your interested and knowledgeable representatives at First Mark. I have not encountered any problems since I opened my account and the service I've received is sometimes a rarity in today's world. Thank you!Â
Business response:
Hi Jane, Thank you very much for your feedback! Providing excellent service is our top priority, and we are so glad to hear that you have had a positive experience with our knowledgeable team members. We truly value your membership, and we hope that you will continue to be a loyal Firstmark member for many years to come! Best, Firstmark Credit UnionÂ
Excellent service, very knowledgeable employee. I have been with this credit union since 1974.Â
Business response:
Hi Maria! We are delighted to hear that you've had such a positive experience with Firstmark. We take pride in our customer service and are committed to providing our members with the best possible experience. We are happy to hear that you are satisfied with the knowledge and expertise of our staff, and we thank you for your continued loyalty. Best, Firstmark Credit UnionÂ
It was really good everyone was really niceÂ
Business response:
Hi Octaviano! We appreciate your positive feedback! Our team at Firstmark is committed to providing excellent service and a friendly environment. We are glad to hear that you are satisfied with your experience with us. Thank you for your membership and for allowing us the opportunity to serve you. Best, Firstmark Credit UnionÂ
Awesome, easy and simpleÂ
Business response:
Hi Daniel! Thank you for your positive feedback! We're glad to hear that your experience with Firstmark was awesome, easy, and simple. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit UnionÂ
I always appreciate the personal and friendly service!Â
Business response:
Hi Elias! Thank you for your kind words! It's our goal to provide personal and friendly service to all our members. We're glad to hear that you had a great experience at our Bitters Financial Center. Thank you for your membership and for allowing us the opportunity to serve you. Best, Firstmark Credit UnionÂ
I was happy with the over all prices and a very polite representativeÂ
Business response:
Hi Juanita, Thank you so much for your positive feedback! We're thrilled to hear about your pleasant experience with our Firstmark team member. It's great to know that enjoy our products and services. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit UnionÂ
It was very pleasant experienceÂ
Business response:
Hi Gracie, Thank you for your positive feedback! We're glad to hear that you had a pleasant experience with us. We appreciate your membership! Best, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.Â