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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loved Monica’s professionalism and speedy process.
Business response:
Hi Eloise, Thank you for taking the time to share your experience with us! We're delighted to hear that you loved Monica's professionalism and the speedy process. Our team at Firstmark strives to provide excellent service to all our customers, and we're glad we met your expectations. We look forward to assisting you again in the future. Best, Firstmark Credit Union
Excellent service . The representative was very helpful and knowledgeable about the other financial services that Firstmark provides!!
Business response:
Hi Phyllis, Thank you for taking the time to provide us with such a positive review! We're delighted to hear that you received excellent service from our team members. It's great to know that they were able to assist you and provide valuable information about our range of financial services at Firstmark. We greatly appreciate your feedback and are committed to continuously providing high-quality service to all our members. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best, Fi... read more
Friendly informative quick lovely
Business response:
Hi Deborah, Thank you so much for taking the time to leave us a review and for giving us a perfect rating of 5 stars. We are thrilled to know that you had a friendly and informative experience with our team and that your visit was quick and lovely. At Firstmark, we strive to provide excellent and efficient service to all our members, and we're pleased to have met your expectations. We truly appreciate your kind words and positive feedback. Best, Firstmark Credit Union
Destiny at the 1604 FirstMark office took care of my renewal today. She is well mannered, polite, a master customer service person, and knows finance!
Business response:
Hi Carole, Thank you so much for taking the time to leave such a kind review about your experience at our Legacy Financial Center. We truly appreciate your feedback and are delighted to hear that Destiny provided you with excellent service during your renewal. We strive to ensure that all our staff members are well-mannered, knowledgeable, and dedicated to providing top-notch service to our members. Thank you again for choosing Firstmark Credit Union. Best, Firstmark Credit Union
They answered my questions and helped me do what I wanted done. It all went smoothly.
Business response:
Hi Claudia, Thank you for taking the time to share your positive experience with Firstmark. We're thrilled to hear that we were able to answer your questions and assist you smoothly. Thank you again for choosing Firstmark! Best, Firstmark Credit Union
We received excellent customer service.
Business response:
Hi Roderick, Thank you for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service. Our commitment is to provide top-notch service and ensure our members feel valued. Thank you once again for your kind words and for choosing Firstmark! Best, Firstmark Credit Union
I’ve had such a great experience with dealing with all the staff members at First Mark Credit Union. I want to say thank you to everyone who helped me through my loan process. Truly well done.
Business response:
Hi Beatriz, Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your kind words and are thrilled to hear that our staff members provided you with exceptional service during your loan process. At Firstmark, we strive to provide our members with the best possible financial solutions and outstanding customer service. It is always our pleasure to assist you and help make your banking experience a positive one. Thank you again for choosing Firstmark, and we look forward to ser... read more
Service and information was great. It was smooth and easy, the representative was very professional and informative.
Business response:
Hi Linda, Thank you for taking the time to share your positive experience. We are thrilled to hear that our service and information exceeded your expectations. It's great to know that our representative provided smooth and easy assistance while maintaining professionalism and being informative. We appreciate your feedback and look forward to serving you in the future. Best regards, Firstmark Credit Union
Great help from Cindy. Helped with transferring from account and opening a new one. Answered questions clearly.
Business response:
Hi Eugene, Thank you for taking the time to leave us a positive review! We're delighted to hear that Cindy provided you with great assistance during your visit. It's always our goal to provide exceptional service and make banking as seamless as possible. Thank you again for your positive feedback, and we look forward to serving you in the future! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,444 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.