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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Destiny at the 1604 FirstMark office took care of my renewal today. She is well mannered, polite, a master customer service person, and knows finance!
Business response:
Hi Carole, Thank you so much for taking the time to leave such a kind review about your experience at our Legacy Financial Center. We truly appreciate your feedback and are delighted to hear that Destiny provided you with excellent service during your renewal. We strive to ensure that all our staff members are well-mannered, knowledgeable, and dedicated to providing top-notch service to our members. Thank you again for choosing Firstmark Credit Union. Best, Firstmark Credit Union
They answered my questions and helped me do what I wanted done. It all went smoothly.
Business response:
Hi Claudia, Thank you for taking the time to share your positive experience with Firstmark. We're thrilled to hear that we were able to answer your questions and assist you smoothly. Thank you again for choosing Firstmark! Best, Firstmark Credit Union
We received excellent customer service.
Business response:
Hi Roderick, Thank you for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service. Our commitment is to provide top-notch service and ensure our members feel valued. Thank you once again for your kind words and for choosing Firstmark! Best, Firstmark Credit Union
I’ve had such a great experience with dealing with all the staff members at First Mark Credit Union. I want to say thank you to everyone who helped me through my loan process. Truly well done.
Business response:
Hi Beatriz, Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your kind words and are thrilled to hear that our staff members provided you with exceptional service during your loan process. At Firstmark, we strive to provide our members with the best possible financial solutions and outstanding customer service. It is always our pleasure to assist you and help make your banking experience a positive one. Thank you again for choosing Firstmark, and we look forward to ser... read more
Service and information was great. It was smooth and easy, the representative was very professional and informative.
Business response:
Hi Linda, Thank you for taking the time to share your positive experience. We are thrilled to hear that our service and information exceeded your expectations. It's great to know that our representative provided smooth and easy assistance while maintaining professionalism and being informative. We appreciate your feedback and look forward to serving you in the future. Best regards, Firstmark Credit Union
Great help from Cindy. Helped with transferring from account and opening a new one. Answered questions clearly.
Business response:
Hi Eugene, Thank you for taking the time to leave us a positive review! We're delighted to hear that Cindy provided you with great assistance during your visit. It's always our goal to provide exceptional service and make banking as seamless as possible. Thank you again for your positive feedback, and we look forward to serving you in the future! Best, Firstmark Credit Union
Was outstanding.Mrs Ward was very professional and had all the answers I needed..
Business response:
Hi Douglas, Thank you for taking the time to leave such a positive review about your experience with Mrs. Ward. We're thrilled to hear that she provided outstanding service and answered all of your questions. We truly appreciate your feedback and look forward to serving you again. Best, Firstmark Credit Union
The lady I worked with was very friendly and knowledgeable, She made me feel very comfortable in knowing she would take care of my financial request today
Business response:
Hi Carol, Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that our staff provided you with exceptional service and made you feel comfortable throughout your visit. At Firstmark, we strive to create a friendly and knowledgeable environment for our members, so it's rewarding to know that we met your expectations. Thank you again for choosing Firstmark. We sincerely appreciate your kind words and your support. Best, Firstmark Credit Union
My experience with your credit Union was very pleasant and very professional. It all went smoothly. The whole process in obtaining my loan was easier than I could have imagined. Thank you.
Business response:
Hi Beatriz, Thank you so much for taking the time to share your wonderful experience with Firstmark. We're delighted to hear that you had a pleasant and professional experience with us and that obtaining your loan was easier than you expected. Your satisfaction is our top priority, and we are thrilled that we could exceed your expectations. We look forward to serving you again in the future. Thank you once again for choosing Firstmark. We truly appreciate your support and trust! Best regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.