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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did a great job
Business response:
Hi Jonna, Thank you for taking the time to leave a review! We are thrilled to hear that you had a great experience with Firstmark Credit Union. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I had an excellent experience opening up a checking account at Firstmark Credit Union.. Johanna was very prompt, knowledgeable and friendly. I would definitely recommend Firstmark to friends and family.
Business response:
Hi Rosemary, Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you had an excellent time opening your checking account at Firstmark. We strive to provide exceptional service to each and every one of our members. Thank you once again for choosing Firstmark! Best regards, Firstmark Credit Union
Everyone was very inviting. Customer service was amazing and would definitely recommend banking with them. Made me feel right at home!
Business response:
Hi Shannon, We appreciate you taking the time to share your amazing experience with Firstmark. It brings us immense joy to hear that our inviting atmosphere and exceptional customer service made you feel right at home. We look forward to serving you again in the future! Best regards, Firstmark Credit Union
Ms. Destiny Castilleja, did excellent jobs with us what we asked many questions. Ms. Castlleja explained that clarified our questions and made smooth procedures. She is well done for her professions. Thank you very much.
Business response:
Hi Kazushige, Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words about Destiny's excellent service. We're delighted to hear that she was able to assist you with your questions and ensure a smooth process for you. We value your feedback and thank you for choosing Firstmark Credit Union. Best, Firstmark Credit Union
As always our experience with Firstmark Credit Union was second to none. Our first real contact happened a couple of years ago with Ms Tiffany Hughes. She represents customer service at its very best! She was sure to let us know that if we ever needed anything to reach out to her. I recently wanted to apply for a loan. I contacted Ms Hughes who promptly put me in touch with Robert. He must have gone to the same customer service academy as Mis Tiffany because again I received first class treatment! I had to open up an accoun... read more
Business response:
Hi Helen, Thank you so much for your kind words and positive review of your experience with Firstmark Credit Union! We are thrilled to hear that our team provided you with exceptional customer service during your interactions with us. We greatly appreciate your recognition of their dedication and willingness to go above and beyond to ensure that you were well taken care of throughout the loan application process. Your satisfaction and comfort are our top priorities, and we are pleased to know that we met your expectations.... read more
Excellent help very good atmosphere fast and excellent service thank you thank you thank you.
Business response:
Hi Elsa, Thank you so much for your kind words and the 5-star rating! We are thrilled to hear that you had an excellent experience with our team at Firstmark. We are glad to know that we were able to provide you with fast and excellent service. We look forward to serving you again in the future. Warm regards, Firstmark Credit Union
Representative was very professional even at the branch very nice and helpful
Business response:
Hi Idalia, Thank you so much for taking the time to leave us a review! We're thrilled to hear that our representative provided you with professional and helpful service over the phone and in person. We pride ourselves on delivering exceptional customer experiences, so your kind words mean a lot to us. Thank you for your membership! Best regards, Firstmark Credit Union
I will never be more grateful for the way you help me and my time of need in grief of the passing of my wife I was so thankful that you could help me with the loan so I could be at peace in it and I can put my wife to rest thank you for being compassionate
Business response:
Hi Michael, We would like to express our deepest condolences on the loss of your wife. Thank you for taking the time to share your experience with us during such a difficult time. We are truly honored that we were able to provide you with the support you needed through a loan. It is our aim to be compassionate and understanding in moments of need, and we are glad that we could bring some peace to you during this challenging period. We appreciate your trust in Firstmark Credit Union and hope that we can continue to assist ... read more
Young lady was delightful.
Business response:
Hi Joe, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff member made your visit delightful. At Firstmark, providing excellent customer service is our top priority. Thank you for your membership! we look forward to assisting you again. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,445 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.