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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service. Even stayed after closing hours to help me out. đź‘ŤÂ
Business response:
Thank you for sharing your experience! We appreciate your recognition of our team's dedication to excellent service.Â
You guys are always very helpful quick and fast make everything easy glad to be with you guys 11+ yearsÂ
Business response:
We are grateful for choosing Firstmark for over 11 years. Your trust in our service quality keeps us motivated!Â
Got all tasks done promptlyÂ
Business response:
Emma, we greatly appreciate your feedback. Thank you for choosing Firstmark!Â
All went well , however the call back. When a message was left took longer than expected. However, overall was good. Thank you!!Â
Business response:
We are happy to hear your overall experience was positive. We acknowledge callback timing needs improvement, and we thank you for your patience.Â
Raul is always super friendly and helpful! It’s nice being on a first name basis with your bank. That isn’t easy to come by these days. - MikeÂ
Business response:
We sincerely value your kind words about Raul's friendly service and the personal banking relationship you both have built together.Â
Teller was very professional and courteous. Answered all my questions to my satisfaction. His friendliness convinced me to open a new C D account. Thank you. Hopefully he will be available in future transactions.Â
Business response:
Thank you for recognizing our tellers' professionalism and courtesy. We appreciate you choosing Firstmark for your CD account!Â
Opening the Flex CD was super easy, and the employees who helped me were great and provided excellent customer service.Â
Business response:
Thank you for your wonderful feedback about our Flex CD process and the team's excellent customer service. Thank you for choosing Firstmark!Â
Always there to provide a helping hand. Very understanding and supportive. Glad to be part of the First Mark family..🤗Â
Business response:
Thank you for your wonderful feedback, Raul! We're honored to have you as a member and appreciate your continued trust in Firstmark.Â
I was on my last hope of obtaining a loan to do remodeling on my house. I went to the bank to see if I could get a loan. With John and Joe’s help I was able to obtain a loan. I have been with Firstmark for 50 years and they always have my back. Joe helped me with the paper work made it very easy for me.Â
Business response:
Anna, thank you for your wonderful feedback, and we are so honored by your 50-year loyalty. John and Joe exemplify our commitment to helping Firstmark members achieve their goals.Â
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,766 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.Â