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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spoke with Kayla and she was just outstanding there. Are no words to describe the Courtesy She gave me. Wonderful service.
Business response:
Hello Linda, Thanks for highlighting Keliah's outstanding service! We're grateful you experienced such exceptional care and shared your experience. We look forward to your continued membership! Best, Firstmark Credit Union
I had a great experience! Tanya the teller encouraged me to apply for a Firstmark Loan. She said I might save money on finance charges. Then Trisha at the desk was very welcoming. She completed my application and thoroughly explained everything. I qualified and with the assistance of these two professional ladies, I saved $4500.00 on finance charges. Great job Firstmark! I was blessed to have met Tanya and Trisha!
Business response:
Hello Christine, It's fantastic to hear about your wonderful visit with Tanya and Trisha! They displayed the level of service we aim to provide to all members. Congratulations on your $4,500 savings! That's wonderful news, and we're thrilled our team was able to assist you in achieving such significant savings. Thank you for sharing your thoughtful and positive review of your experience! Best, Firstmark Credit Union
Great customer service, very helpful with details and answering all my questions! Trish was super helpful!
Business response:
Hello Ana, We love to hear it! It sounds like you had a delightful and positive experience! The service Trish provided exemplifies the level of care and attention we work to show all members! Thank you for sharing your five-star review! Best, Firstmark Credit Union
Cruz was extremely helpful and pleasant to talk with. Outstanding member service!
Business response:
Hi Joel, We love to hear it! It was our privilege to assist you, and we look forward to your continued membership. Thank you for recognizing Cruz's helpful service! Best, Firstmark Credit Union
Priscilla and Raul were super friendly and helpful. In just a few minutes, they helped me set up a new account and apply for a loan, even though I was coming in the last few minutes of the day.
Business response:
Hi John, It's awesome to hear that your visit with Priscilla and Raul was so efficient! Thank you for choosing us for your financial needs and for sharing your experience. Best, Firstmark Credit Union
Super knowledgeable leadership and high quality of customer service delivery of the branch management and staff.
Business response:
Hello Ismael, We are thrilled to hear the service you received from our Culebra team! They strive to provide the best experience to our members, and we're glad your visit highlighted their commitment to quality service. Thank you for the thoughtful review! Best, Firstmark Credit Union
Outstanding
Business response:
Hello Anthony, Awesome! We are grateful to hear about your experience. Thank you for choosing us, and let us know how we can help in the future! Best, Firstmark Credit Union
Great customer service location is nice and clean.
Business response:
Hello Gonzalo, Your review and feedback are greatly appreciated! We strive to provide all members with a great overall experience. Thanks for sharing! Best, Firstmark Credit Union
Jonah was simply amazing! He was kind and extremely knowledgeable. It was a pleasure working with him.
Business response:
Hello Reese, We are grateful for the kind words and thoughtful review! Jonah and the entire La Vernia team are always ready to provide the best experience to our members. Thank you for being a member! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,105 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.