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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,721 reviews
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Andres M.'s profile image
Andres M. 
2 months ago

As always your employer was very courteous and was willing to help in any way that is why I have been with you all since 1974 

Business response:

Andres, thank you for your loyalty since 1974! We appreciate your trust in our team's service. 

Mary B.'s profile image
Mary B. 
2 months ago

Efficient, responsive and great service. Assisted by Member Service Rep - no name given 

Business response:

Thank you for your positive feedback about our efficient and responsive Member Service team. Thank you for choosing Firstmark! 

Rosie L.'s profile image
Rosie L. 
2 months ago

I was treated with respect and professionalism. 

Business response:

Thank you for recognizing our respect and professionalism. We value members like you who appreciate our commitment to excellent service. 

Gilbert T.'s profile image
Gilbert T. 
2 months ago

Employees are great. 

Business response:

Thank you for sharing your kind words about our team! We value your recognition. 

Trudi B.'s profile image
Trudi B. 
2 months ago

We went in to see about a personal loan. Jonah helped with the details and paperwork. As always, he was great at clarifying questions, completing our paperwork, and notifying us when all was completed. I have always had outstanding service from the FirstMark in La Vernia. 

Business response:

Thank you for your review! We are so happy to hear Jonah provided outstanding service with your personal loan. We appreciate your continued trust in Firstmark! 

Martha E.'s profile image
Martha E. 
3 months ago

Always friendly experience. 

Business response:

Martha, we are delighted to hear about your consistently positive experiences with the Firstmark team. Thank you for your continuous trust in Firstmark! 

Nancy M.'s profile image
Nancy M. 
3 months ago

Representative was very professional, had a good listening ear, was patient with my indecisiveness. He provided all the details I needed to know to help me choose which actions to take that would serve me best. Excellent recap of transactions that I chose. 

Business response:

Thank you for sharing your positive experience with our representative. We always strive to provide professionalism and detailed guidance to our members. 

Gilbert H.'s profile image
Gilbert H. 
3 months ago

Explaining everything 

Business response:

Gilbert, we are pleased to hear you appreciated the thorough explanations by our Firstmark team members. 

Johanna T.'s profile image
Johanna T. 
3 months ago

Opened a flex CD, it was quickand easy, the Representative was very friendly. Great Job! 

Business response:

Thank you so much for choosing our flex CD! We're glad the process was quick and that our representative met your expectations. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,721 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.