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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was treated with respect and professionalism.
Business response:
Thank you for recognizing our respect and professionalism. We value members like you who appreciate our commitment to excellent service.
Employees are great.
Business response:
Thank you for sharing your kind words about our team! We value your recognition.
We went in to see about a personal loan. Jonah helped with the details and paperwork. As always, he was great at clarifying questions, completing our paperwork, and notifying us when all was completed. I have always had outstanding service from the FirstMark in La Vernia.
Business response:
Thank you for your review! We are so happy to hear Jonah provided outstanding service with your personal loan. We appreciate your continued trust in Firstmark!
Always friendly experience.
Business response:
Martha, we are delighted to hear about your consistently positive experiences with the Firstmark team. Thank you for your continuous trust in Firstmark!
Representative was very professional, had a good listening ear, was patient with my indecisiveness. He provided all the details I needed to know to help me choose which actions to take that would serve me best. Excellent recap of transactions that I chose.
Business response:
Thank you for sharing your positive experience with our representative. We always strive to provide professionalism and detailed guidance to our members.
Explaining everything
Business response:
Gilbert, we are pleased to hear you appreciated the thorough explanations by our Firstmark team members.
Opened a flex CD, it was quickand easy, the Representative was very friendly. Great Job!
Business response:
Thank you so much for choosing our flex CD! We're glad the process was quick and that our representative met your expectations.
My FirstMark Credit Union Representatives, there were more than one that assisted me, Expressed Excellent Customer Service Skills, Were Very Professional and Friendly, and made my Telephone Experience a Very Pleasant One. I always Experience The Best Service From Firstmark Credit Union each and every time that I am in need of any assistance. Please Keep Up The Great Work!
Business response:
Hey Fernando, thank you so much for recognizing our team's excellent customer service! We deeply value your continued trust in Firstmark.
Very painless. Very helpful in completing the changes i needed. I would recommend bringing back the customer sign that you had before. Standing in line is a waste of time. Taking the space of those getting to the window for money transactions.
Business response:
Thank you for the recommendation, Sylvia! We appreciate your positive experience and will pass along your feedback about the customer sign.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,572 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.