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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,603 reviews
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Tanya T.'s profile image
Tanya T. 
a month ago

Raul is always super friendly and helpful! It’s nice being on a first name basis with your bank. That isn’t easy to come by these days. - Mike 

Business response:

We sincerely value your kind words about Raul's friendly service and the personal banking relationship you both have built together. 

Francisco V.'s profile image
Francisco V. 
a month ago

Teller was very professional and courteous. Answered all my questions to my satisfaction. His friendliness convinced me to open a new C D account. Thank you. Hopefully he will be available in future transactions. 

Business response:

Thank you for recognizing our tellers' professionalism and courtesy. We appreciate you choosing Firstmark for your CD account! 

Lorraine Miles D.'s profile image
Lorraine Miles D. 
a month ago

Opening the Flex CD was super easy, and the employees who helped me were great and provided excellent customer service. 

Business response:

Thank you for your wonderful feedback about our Flex CD process and the team's excellent customer service. Thank you for choosing Firstmark! 

Raul T.'s profile image
Raul T. 
a month ago

Always there to provide a helping hand. Very understanding and supportive. Glad to be part of the First Mark family..🤗 

Business response:

Thank you for your wonderful feedback, Raul! We're honored to have you as a member and appreciate your continued trust in Firstmark. 

Anna Z.'s profile image
Anna Z. 
a month ago

I was on my last hope of obtaining a loan to do remodeling on my house. I went to the bank to see if I could get a loan. With John and Joe’s help I was able to obtain a loan. I have been with Firstmark for 50 years and they always have my back. Joe helped me with the paper work made it very easy for me. 

Business response:

Anna, thank you for your wonderful feedback, and we are so honored by your 50-year loyalty. John and Joe exemplify our commitment to helping Firstmark members achieve their goals. 

Andres M.'s profile image
Andres M. 
a month ago

As always your employer was very courteous and was willing to help in any way that is why I have been with you all since 1974 

Business response:

Andres, thank you for your loyalty since 1974! We appreciate your trust in our team's service. 

Mary B.'s profile image
Mary B. 
a month ago

Efficient, responsive and great service. Assisted by Member Service Rep - no name given 

Business response:

Thank you for your positive feedback about our efficient and responsive Member Service team. Thank you for choosing Firstmark! 

Rosie L.'s profile image
Rosie L. 
a month ago

I was treated with respect and professionalism. 

Business response:

Thank you for recognizing our respect and professionalism. We value members like you who appreciate our commitment to excellent service. 

Gilbert T.'s profile image
Gilbert T. 
a month ago

Employees are great. 

Business response:

Thank you for sharing your kind words about our team! We value your recognition. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,603 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.