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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,112 reviews
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Brenda R.'s profile image
Brenda R. 
a month ago

Did an awesome job as nd in a very timely manner. 

Gloria T.'s profile image
Gloria T. 
a month ago

Professional and friendly. Experienced personnel. 

Teresa R.'s profile image
Teresa R. 
2 months ago

Your agent was very thorough and explained each and answered each and one of my questions. He was not pushy and knew exactly what I was needing. 

Business response:

We are absolutely thrilled to hear our agent was thorough and answered all your questions without being pushy. 

James P.'s profile image
James P. 
2 months ago

Really Great!! 

Business response:

Hi James, We are excited to hear your positive experience! Thank you for choosing us. Best, Firstmark Credit Union 

Arnold H.'s profile image
Arnold H. 
2 months ago

Did a great job. 

Crystal G.'s profile image
Crystal G. 
2 months ago

Keilah P is AMAZING! She was quick to respond to questions I had. The application, paperwork and funding process was smooth and easy! Keilah gave me different options on how to drop off paperwork for the loan. She’s a great asset to Firstmark! Will definitely be working with Keilah in the future for any financial needs :) 

Business response:

Hi Crystal, We're absolutely delighted to hear about your great experience with Keilah! The service she provided showcases the dedication to our members. Thank you for choosing Firstmark for your financial needs. We look forward to continuing to serve you in the future! Best, Firstmark Credit Union 

Michael C.'s profile image
Michael C. 
2 months ago

Great simlpe and fast 

Business response:

Hello Michael, We are pleased to hear your service was effortless! We look forward to your continued membership. Thank you for the review! Best, Firstmark Credit Union 

Guia L.'s profile image
Guia L. 
2 months ago

Ms Christene Sanchez was very helpful in assisting me. She was patient in answering my questions and gave information that was easily understood. 

Business response:

Hello Guia, We are happy to hear about Christene's exceptional service and clear communication. She and the New Braunfels team are dedicated to delivering outstanding service to its members. Thank you for sharing your kind review! Best, Firstmark Credit Union 

June S.'s profile image
June S. 
2 months ago

EXCELLENT.Associate was Concerned abt the situation, knowledgable to slove and Provided additional info to proceed inorder to prevent other adverse financial issues. Most helpful. 

Business response:

Hi June, It's exciting to hear about your excellent experience! Thank you for sharing our associate's knowledge and helpfulness in preventing financial issues. We're glad our team member was able to show genuine concern for your situation and provide additional information to help you avoid potential adverse financial problems. Our goal is to provide knowledgeable and proactive assistance to our members. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,112 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.