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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,081 reviews
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Eduardo C.'s profile image
Eduardo C. 
3 months ago

Great, Mr. Longoria helped me with what I needed. Thanks 

Business response:

Hello Eduardo, Happy to hear Mr. Longoria provided you with the service you needed! Thank you for choosing us, and look forward to helping you in the future. Best, Firstmark Credit Union 

Kirt B.'s profile image
Kirt B. 
3 months ago

The process was easy and took place timely with a high level of customer service. I was well informed and was provided flexible options for my loan. 

Business response:

Hello, Kirk. We're glad to hear that you found the loan process easy with exceptional member service. Thanks for your positive review! Best, Firstmark Credit Union 

Adriana S.'s profile image
Adriana S. 
3 months ago

I’m glad I was able to tri what I needed over the phone! 

Business response:

Hello, Adriana. We're glad we could assist you over the phone. We look forward to helping you in the future. Thank you for your review! Best, Firstmark Credit Union 

Jon B.'s profile image
Jon B. 
3 months ago

Representative was knowledgeable and helpful and made for a seamless experience. 

Business response:

Hello, Jon. We are glad to hear that our team member provided knowledgeable and helpful service to make your experience seamless. Your positive review is greatly appreciated. Thank you for sharing your experience! Best, Firstmark Credit Union 

Eliva F.'s profile image
Eliva F. 
3 months ago

The loan officer help us with the decision on what we could do with our situation. Everything went.very smoothly. 

Business response:

Hello, Elvia. We're thrilled to hear that everything went smoothly with your loan. Let us know how we can help in the future. Thank you for sharing your review with us! Best, Firstmark Credit Union 

Rafael Ramirez F.'s profile image
Rafael Ramirez F. 
3 months ago

Bank personnel and Manager were very helpful when opening my account. Everything was explained clearly. 

Business response:

Hello Rafael, We are excited to hear about your visit with our Mission team. It was our privilege to assist you and offer a helpful experience! Thank you for choosing us for your account needs. Best, Firstmark Credit Union  

Linda G.'s profile image
Linda G. 
3 months ago

I spoke with Kayla and she was just outstanding there. Are no words to describe the Courtesy She gave me. Wonderful service. 

Business response:

Hello Linda, Thanks for highlighting Keliah's outstanding service! We're grateful you experienced such exceptional care and shared your experience. We look forward to your continued membership! Best, Firstmark Credit Union 

Christine V.'s profile image
Christine V. 
3 months ago

I had a great experience! Tanya the teller encouraged me to apply for a Firstmark Loan. She said I might save money on finance charges. Then Trisha at the desk was very welcoming. She completed my application and thoroughly explained everything. I qualified and with the assistance of these two professional ladies, I saved $4500.00 on finance charges. Great job Firstmark! I was blessed to have met Tanya and Trisha! 

Business response:

Hello Christine, It's fantastic to hear about your wonderful visit with Tanya and Trisha! They displayed the level of service we aim to provide to all members. Congratulations on your $4,500 savings! That's wonderful news, and we're thrilled our team was able to assist you in achieving such significant savings. Thank you for sharing your thoughtful and positive review of your experience! Best, Firstmark Credit Union 

Ana M.'s profile image
Ana M. 
3 months ago

Great customer service, very helpful with details and answering all my questions! Trish was super helpful! 

Business response:

Hello Ana, We love to hear it! It sounds like you had a delightful and positive experience! The service Trish provided exemplifies the level of care and attention we work to show all members! Thank you for sharing your five-star review! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,081 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.