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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,582 reviews
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Rosa G.'s profile image
Rosa G. 
2 weeks ago

Excellent customer service, fast response to request, quick notification of results and help with a loan. Thank you for excellent service 

Rosabel D.'s profile image
Rosabel D. 
2 weeks ago

My experience was awsome. 

Business response:

Thank you for your wonderful feedback. We're grateful you had an awesome experience with us. 

Marie D.'s profile image
Marie D. 
2 weeks ago

Great Experience! 

Business response:

Marie, we are thrilled to hear about your great experience! Your feedback helps us improve for our members. 

Sergio L.'s profile image
Sergio L. 
2 weeks ago

Excellent customer service. Even stayed after closing hours to help me out. 👍 

Business response:

Thank you for sharing your experience! We appreciate your recognition of our team's dedication to excellent service. 

John T.'s profile image
John T. 
2 weeks ago

You guys are always very helpful quick and fast make everything easy glad to be with you guys 11+ years 

Business response:

We are grateful for choosing Firstmark for over 11 years. Your trust in our service quality keeps us motivated! 

Emma M.'s profile image
Emma M. 
2 weeks ago

Got all tasks done promptly 

Business response:

Emma, we greatly appreciate your feedback. Thank you for choosing Firstmark! 

Diane C.'s profile image
Diane C. 
3 weeks ago

All went well , however the call back. When a message was left took longer than expected. However, overall was good. Thank you!! 

Business response:

We are happy to hear your overall experience was positive. We acknowledge callback timing needs improvement, and we thank you for your patience. 

Tanya T.'s profile image
Tanya T. 
3 weeks ago

Raul is always super friendly and helpful! It’s nice being on a first name basis with your bank. That isn’t easy to come by these days. - Mike 

Business response:

We sincerely value your kind words about Raul's friendly service and the personal banking relationship you both have built together. 

Francisco V.'s profile image
Francisco V. 
3 weeks ago

Teller was very professional and courteous. Answered all my questions to my satisfaction. His friendliness convinced me to open a new C D account. Thank you. Hopefully he will be available in future transactions. 

Business response:

Thank you for recognizing our tellers' professionalism and courtesy. We appreciate you choosing Firstmark for your CD account! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,582 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.Â