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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,624 reviews
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William R.'s profile image
William R. 
on Birdeye

a month ago

Great service. Quick and easy 

Business response:

Hi William, We are pleased to hear about the great service experience you received on your visit. Let us know how we can help you again in the future! Thank you for your review! Best, Firstmark Credit Union 

Carol W.'s profile image
Carol W. 
on Birdeye

a month ago

Firstmark CU is always courteous and provide great customer service. 

Business response:

Hi Carol, Thank you for taking the time to share your positive experience with us! We appreciate your feedback and are pleased to hear about the excellent service you received. Best, Firstmark Credit Union 

Angelita W.'s profile image
Angelita W. 
on Birdeye

a month ago

Awesome customer service as always! 

Business response:

Hi Angelita, We're excited to hear about your awesome customer service experience when visiting our Mission location. It's fulfilling to hear about the excellent service our team provides to our members. Let us know how we can help you in the future! Best, Firstmark Credit Union 

Leticia S.'s profile image
Leticia S. 
on Birdeye

a month ago

I had the most helpful financial specialist. Mrs. Tanya Vermersch, was great. Explained everything step by step. 

Business response:

Hello Leticia, We are delighted to hear about your positive experience with Tanya! It's fantastic to hear that she provided such helpful service. We pride ourselves on having knowledgeable and helpful financial specialists to assist our members. Thank you for your review and for taking the time to share your experience with us! Best, Firstmark Credit Union 

Berta D.'s profile image
Berta D. 
on Birdeye

a month ago

Ms. Dulce Alvarez, was very understanding of my needs. Her knowledge helped me greatly. Thanks for having a smiling and professional employee. 

Business response:

Hi Berta, Thank you for your wonderful review and feedback! We appreciate your kind words about Dulce on your visit. Our goal is to serve our members to the best of our ability and it's gratifying that we met that standard with you! Best, Firstmark Credit Union 

Richard H.'s profile image
Richard H. 
on Birdeye

a month ago

The lady was excellent. Took time to explain everything 

Business response:

We are glad to hear that the lady was excellent and took time to explain everything. Thank you for sharing your experience with us. 

Shirley H.'s profile image
Shirley H. 
on Birdeye

a month ago

Very friendly and patient with me since it's my first time opening the bank account there with highly recommended great staff 

Business response:

Hi Shirley, We greatly appreciate your positive review! We're so glad to hear that you had a wonderful experience on your first visit and while opening your new account! Our team strives to provide excellent service to all our members, and we're glad we could meet your expectations. We look forward to continuing to serve you in the future! Thank you for choosing us for your banking needs. Best, Firstmark Credit Union 

Lana O.'s profile image
Lana O. 
on Birdeye

a month ago

Great thanks 

Business response:

Hello Lana, Thank you for your review! We are happy to hear you had a great experience on your visit. Let us know how we can help you again in the future. Best, Firstmark Credit Union 

Carolyn C.'s profile image
Carolyn C. 
on Birdeye

a month ago

Everyone especially Kyle was very patient and helpful . He was very well trained and gave several hints and examples to make things easier or simpler . 

Business response:

Hi Carolyn, Thank you for sharing your positive experience with Kyle! We are privileged to have been able to assist you. We are pleased to hear your service was thorough making your experience enjoyable. Our team strives to provide excellent service, and it's great to know we exemplified this during your interaction! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,624 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.