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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,183 reviews
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Theresa F.'s profile image
Theresa F. 
2 weeks ago

Firstmark has helped me with 3 financial emergencies in the last 3 months and have come through each time. I love this credit union and will stay with them. Mark and Dylan both were so kind with helping me and going over all the paperwork. I would recommend this bank to anyone and everyone. 

Business response:

Hi Theresa, Thank you for your thoughtful review! We're delighted that Mark and Dylan provided excellent service during these challenging months. It's incredibly meaningful to hear that we came through for you in your times of need. Your loyalty and willingness to recommend us are greatly appreciated. We're honored to have earned your trust and to be your chosen financial partner! Best, Firstmark Credit Union 

Darlene B.'s profile image
Darlene B. 
2 weeks ago

I'm glad I'm a member with y'all it did not take that long even though I did not get what I was asking for but what I got it sure has helped thank you all very much I appreciate it 😊 

Business response:

Hi Darlene, We are grateful for your membership and trust in us. Happy we could help you! Best, Firstmark Credit Union 

Kay M.'s profile image
Kay M. 
2 weeks ago

Great customer service. They processed my loan request over the phone. 

Business response:

Hi Kay, We're pleased that our applications team processed your loan efficiently! Thanks for sharing your experience and choosing us. Best, Firstmark Credit Union 

Daniel M Gonzales J.'s profile image
Daniel M Gonzales J. 
2 weeks ago

Sonia at the Culebra and Potranco location was very professional and helpfull. 

Business response:

Hello Daniel, We are grateful for your kind words about Sonia's level of service! Thank you for sharing. Best, Firstmark Credit Union 

Brigido H.'s profile image
Brigido H. 
3 weeks ago

very professional and polite and answer all my questions thank you I’m 

Business response:

Hello Brigido, It's great to hear how helpful our team was in your last call! We strive to provide a positive experience with our members. Thank you for your positive review! Best, Firstmark Credit Union 

Jeremy W.'s profile image
Jeremy W. 
3 weeks ago

Very helpful made our visit very pleasurable. 

Business response:

Hi Jeremy, Awesome. That's great to hear, and we appreciate the five-star review! We look forward to helping you again in the future. Best, Firstmark Credit Union 

Miguel V.'s profile image
Miguel V. 
4 weeks ago

Super easy, , Olga was really helpful and she did the best to help us,, 

Business response:

Hi Miguel, We are happy to hear about the helpful experience you received. Thank you for the review and for choosing us for your financial needs. Best, Firstmark Credit Union 

Cynthia B.'s profile image
Cynthia B. 
a month ago

Most helpful. Jonah was well informed on account information. He helped me pick the most beneficial accounts to meet my needs. 

Business response:

Hi Cynthia, Thank you for sharing and recognizing Jonah's expertise. We're pleased he helped you select the account that benefited you the most! Best, Firstmark Credit Union 

Rhonda H.'s profile image
Rhonda H. 
a month ago

Customer service is always great at FMCU New Braunfels, TX. Mr. Kyle assisted with my banking transactions today, and he was extremely helpful. 

Business response:

Hello Rhonda, Thanks for the thoughtful review and kind words. We appreciate your loyalty and are pleased to hear the team consistently delivers great member service. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,183 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.Â