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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed to create a new share account and could not do it on the FMCU app. Also, needed to add a member-to-member transfer account. Came in and a bank associate took care of it. It took him a bit but he got in done. The floor supervisor was also helpful and has been in the past.
Business response:
Hi Fernando, It's great to hear we were able to help you with a new share account and transfer. Your review and membership are very much appreciated! Let us know how we can assist you in the future. We are here to help. Best, Firstmark Credit Union
My experience was great I like the great attitude of Firstmark employees I have not had a bad experience with anyone I talk to there
Business response:
Hello Robert, Awesome! It's our goal to provide our members with consistent quality service. We are glad you have continued to experience that level of helpfulness. We look forward to continuing to assist you with great care. Thank you for sharing your positive feedback! Best, Firstmark Credit Union
From start to finish the application process was completed on a timely manner and everyone whom I spoke to played a key role on making this process easier for me. I appreciated Filo returning my calls in a timely manner and responding to my questions with patience and professionalism. Trisha at Mission Branch is an invaluable asset to FIRSTMARK! Thank-you!!!
Business response:
Hi Teresa, We appreciate your kind words about Filo and Trisha at our Mission Branch. It's great to hear that your experience from start to finish was made easy by our team's effort and approach. It's our goal to provide you with the same level of service throughout your membership. Let us know how we can help you in the future! Best, Firstmark Credit Union
Every. Good
Business response:
Hi Berta, Your review is appreciated. Thank you for your feedback! Best, Firstmark Credit Union
Courteous, promt and professional services!
Business response:
Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union
Brendan assisted me and was extremely helpful!! Love this branch!!!
Business response:
Hi Kylen, Thank you so much for your kind words! We’re thrilled to hear that Brendan provided you with such great assistance. If you need anything else or have any more feedback, don’t hesitate to let us know. We look forward to seeing you again soon! Best, Firstmark Credit Union
Nice people! Good service!
Business response:
Hi Jenny, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team and enjoyed the service. Your feedback motivates us to keep up the great work. We look forward to seeing you again soon! Best, Firstmark Credit Union
I met with Sonia she assisted me in opening up an account with your bank. She had excellent customer service and I was very satisfied with how much information she shared about your bank.
Business response:
Hi Marisol, Thank you for taking the time to share your experience! We're delighted to hear that Sonia provided excellent service and gave you a thorough overview of Firstmark. Your satisfaction is our top priority, and it’s wonderful to know that Sonia’s assistance made a positive impression. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us! Best, Firstmark Credit Union
Service was excellent, prompt, and helpful.
Business response:
Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service excellent, prompt, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,624 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.