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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always friendly experience.
Business response:
Martha, we are delighted to hear about your consistently positive experiences with the Firstmark team. Thank you for your continuous trust in Firstmark!
Representative was very professional, had a good listening ear, was patient with my indecisiveness. He provided all the details I needed to know to help me choose which actions to take that would serve me best. Excellent recap of transactions that I chose.
Business response:
Thank you for sharing your positive experience with our representative. We always strive to provide professionalism and detailed guidance to our members.
Explaining everything
Business response:
Gilbert, we are pleased to hear you appreciated the thorough explanations by our Firstmark team members.
Opened a flex CD, it was quickand easy, the Representative was very friendly. Great Job!
Business response:
Thank you so much for choosing our flex CD! We're glad the process was quick and that our representative met your expectations.
My FirstMark Credit Union Representatives, there were more than one that assisted me, Expressed Excellent Customer Service Skills, Were Very Professional and Friendly, and made my Telephone Experience a Very Pleasant One. I always Experience The Best Service From Firstmark Credit Union each and every time that I am in need of any assistance. Please Keep Up The Great Work!
Business response:
Hey Fernando, thank you so much for recognizing our team's excellent customer service! We deeply value your continued trust in Firstmark.
Very painless. Very helpful in completing the changes i needed. I would recommend bringing back the customer sign that you had before. Standing in line is a waste of time. Taking the space of those getting to the window for money transactions.
Business response:
Thank you for the recommendation, Sylvia! We appreciate your positive experience and will pass along your feedback about the customer sign.
Service was very fast and Mrs. Hernandez explained in detail all that I did not understand.
Business response:
Hey Chris, we are glad to hear Mrs. Hernandez provided fast service and clear explanations for your questions.
First of all you all have a great team. Christina Mason was a wonderful person that help me get my account and help me put it on my phone she went way and above in helping me. She deserves 5 stars. Thank you for accepting me to be part of the Firstmark Credit Union family.
Business response:
Thanks for highlighting Christina Mason's exceptional service. We're thrilled to have you as a member of Firstmark!
Leo gave us information on accounts that would give us the best interest rates.
Business response:
Thank you for your wonderful feedback. We're thrilled that Leo provided excellent guidance on our best accounts.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,628 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.