This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience was awsome.Â
Business response:
Thank you for your wonderful feedback. We're grateful you had an awesome experience with us.Â
Great Experience!Â
Business response:
Marie, we are thrilled to hear about your great experience! Your feedback helps us improve for our members.Â
Excellent customer service. Even stayed after closing hours to help me out. đź‘ŤÂ
Business response:
Thank you for sharing your experience! We appreciate your recognition of our team's dedication to excellent service.Â
You guys are always very helpful quick and fast make everything easy glad to be with you guys 11+ yearsÂ
Business response:
We are grateful for choosing Firstmark for over 11 years. Your trust in our service quality keeps us motivated!Â
Got all tasks done promptlyÂ
Business response:
Emma, we greatly appreciate your feedback. Thank you for choosing Firstmark!Â
All went well , however the call back. When a message was left took longer than expected. However, overall was good. Thank you!!Â
Business response:
We are happy to hear your overall experience was positive. We acknowledge callback timing needs improvement, and we thank you for your patience.Â
Raul is always super friendly and helpful! It’s nice being on a first name basis with your bank. That isn’t easy to come by these days. - MikeÂ
Business response:
We sincerely value your kind words about Raul's friendly service and the personal banking relationship you both have built together.Â
Teller was very professional and courteous. Answered all my questions to my satisfaction. His friendliness convinced me to open a new C D account. Thank you. Hopefully he will be available in future transactions.Â
Business response:
Thank you for recognizing our tellers' professionalism and courtesy. We appreciate you choosing Firstmark for your CD account!Â
Opening the Flex CD was super easy, and the employees who helped me were great and provided excellent customer service.Â
Business response:
Thank you for your wonderful feedback about our Flex CD process and the team's excellent customer service. Thank you for choosing Firstmark!Â
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,687 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.Â