Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,624 reviews
Select a rating
Suzette V.'s profile image
Suzette V. 
on Birdeye

2 months ago

The Firstmark representative was very helpful and answered my questions. 

Business response:

Hello Suzette, Thank you for sharing your experience with us! We genuinely admire your positive feedback. Our team strives to provide excellent service, and it's great to know we met your expectations. Best, Firstmark Credit Union 

Sergio R.'s profile image
Sergio R. 
on Birdeye

2 months ago

Excellent customer service 

Business response:

Hi Sergio, Thank you for taking the time to share your review! We're pleased to know you received excellent service. We aim to provide the best possible experience for all our members, and it's great to know that our team met your expectations. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Dolores P.'s profile image
Dolores P. 
on Birdeye

2 months ago

Loan was approved. Helped was very grateful. 

Business response:

Hello Dolores, We're privileged to hear that you chose us for your loan! We aim to provide a smooth and efficient loan approval process for our members, and we're pleased that we were able to assist you. Thank you for choosing us for your financial needs. Best, Firstmark Credit Union 

Juan S.'s profile image
Juan S. 
on Birdeye

2 months ago

Awesome. Thank. You 

Business response:

Hi James, We are grateful for your kind words and appreciate you taking the time to share your positive experience with us! We look forward to continuing to serve you with the same level of satisfaction in the future. Best, Firstmark Credit Union 

Laura G.'s profile image
Laura G. 
on Birdeye

3 months ago

I shared with your associate, Felipa, how I always feel at home when I visit the Jefferson branch. I have been a member for many years and have grown to know and appreciate all the FMCU ‘family’. 

Business response:

Hi Laura, We are thrilled to hear you feel at home when visiting our Jefferson branch! It's wonderful to know you've built a strong connection with our team over the years. Thank you for being a valued and long-standing member! We appreciate your loyalty and look forward to continuing to serve you at our Jefferson branch. Best, Firstmark Credit Union 

Alfonso L.'s profile image
Alfonso L. 
on Birdeye

3 months ago

Everyone at the branch was great, took a little while to see someone but that was not their fault. They kept me up to date on wait time and did what they could to assist before seeing a rep. The branch manager is awesome. 

Business response:

Hello Alonso, It was a pleasure assisting you and happy to hear of the service the team provided on your visit! We appreciate your sharing your experience. Let us know how we can continue to assist you along your financial path! Best, Firstmark Credit Union 

Inelda R.'s profile image
Inelda R. 
on Birdeye

3 months ago

Great very prompt 

Business response:

Hello Inelda, We appreciate the kind words of your visit! Thank you for sharing your feedback. We look forward to assisting you again along your financial journey! Best, Firstmark Credit Union 

Erika M.'s profile image
Erika M. 
on Birdeye

3 months ago

She was very good. I loved how she answered all my questions and my concerns. 

Business response:

Hello, Erika. We are grateful to hear about the experience provided to you and were able to address all your needs. Thanks for sharing your feedback! Let us know how we can assist you in the future. Best, Firstmark Credit Union 

Noah R.'s profile image
Noah R. 
on Birdeye

3 months ago

. Thank you Alamo ranch team for always being so helpful and supportive of all my needs 

Business response:

Hi Noah, We are thrilled to hear how helpful and supportive the Alamo Ranch team has been. Thank you for taking the time to share your positive experience with us. Let us know how we can help, or stop by for assistance! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,624 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.