Firstmark Credit Union

4.6

★★

1412 reviews

|Finance|San Antonio, TX 78270

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4.6

★★

1,412 reviews

5★1,055

4★137

3★73

2★15

1★40

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Velda V. on Birdeye

★★

a month ago

Tiffany Hughes worked with me on submitting documents to telecheck for a forged check. She was most helpful and understanding. It is great that she helped with this as I was and am distraught about this.

Business Response:

Hello, Velda. We are sorry to hear about the check fraud you had to deal with but glad Tiffany was there to assist you through this process. We appreciate you taking the time to leave a review of your experience. Thank you for being a Firstmark Credit Union member!

Alfred Escobedo on GooglePlay

★★

a month ago

love this app. I no longer live in San Antonio and I still getting all my banking needs done

Business Response:

It's great to hear your feedback, Alfred! We hope you continue to enjoy the Firstmark App. Thank you for the five-star review and your continued membership!

Norma G. on Birdeye

★★

a month ago

Had appointment to meet with representative today while checking in at the teller line. I received excellent service from Teller David Rodriguez. He is very helpful and went the extra mile on servicing my accounts. He saved me time during my visit at the Mission Branch. David thank you very much for going the extra mile!

Business Response:

Thank you for the wonderful review, Norma! It's wonderful to hear of the service provided to you by David. We are grateful for your membership with Firstmark Credit Union.

Miguel Molina on GooglePlay

★★

2 months ago

Really easy to use.

Business Response:

Glad you are enjoying the new Firstmark App! Thank you for your review, Miguel.

Scott on Birdeye

★★

2 months ago

Robert Longoria went above and beyond to help us with our car loan. He was very professional and answered all our questions and made the process so easy.

Business Response:

Hello, Scott. Happy to hear of your loan experience with Robert. We hope you enjoy your new car! Thank you for choosing Firstmark Credit Union.

Adrian R. on Birdeye

★★

2 months ago

I had an issue with bank not properly stamping a check, when I took it to the Mission Branch teller #1517 was so helpful. She reached out to the bank and promptly resolved the issue. This is the only place I’ve ever done my banking and the service provided by this teller is one of the many reasons why I will never leave.

Business Response:

Hi, Adrian. We love hearing about our member's experiences with our great team members. Thank you for your continued membership with Firstmark Credit Union!

Janie Villarreal on Facebook

2 months ago

Firstmark has always been helpful and professional. I really received a great interest rate on my new vehicle purchase and I am very satisfied with Firstmark, Tiffany Hughes and employees and banking experiences with them. I had various choices however I chose Firstmark. Thank you Ms. Hughes for making my loan a smooth transition and always being available for questions

Business Response:

Hi, Janie! We are happy to hear of your experience as you worked with Tiffany to finance your new vehicle loan. Thank you for choosing Firstmark Credit Union!

Caroline H. on Birdeye

★★

2 months ago

We inquired about a personal loan on Friday morning by that evening we applied, qualified, and by the next morning the monies were in our account. We thought it would take days. Thanks to Wendy at the Loan department for her help throughout the process. She took her time to answer many questions we had and assisted us step by step through the application process.

Business Response:

Hi, Caroline. It is great to hear of your experience and how quickly we were able to meet your needs! We appreciate you taking the time to leave us a review. Thank you for choosing Firstmark Credit Union.

Diane B. on Birdeye

★★

2 months ago

Excellent service by Rick.

Business Response:

Hi, Diane. We appreciate your review. Thank you for choosing Firstmark Credit Union!