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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,883 reviews
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Elizabeth M.'s profile image
Elizabeth M. 
3 years ago

The loan dept. was very helpful in getting us the loan we needed. They were also patient with me and my lack of technology skills and really worked with us to get us what we needed and we appreciate it. 

Business response:

Hi Elizabeth, Thank you for your kind words and positive review. We're glad to hear that our loan department was able to assist you and provide the support you needed. Our team is always here to help, regardless of our members' level of technology skills. We look forward to assisting you again in the future. Best, Firstmark Credit Union 

Maria Hilda M.'s profile image
Maria Hilda M. 
3 years ago

Although I live in Corpus, but my born town is San Antonio I got to give it to this bank. It helps says in times of needs. Firstmark has the greatest customer service that we could ever ask for. Thank you for all you do.. 

Business response:

Hi Maria, Thank you for your kind words and positive review of Firstmark. We're delighted to hear that our customer service has met your expectations and that we have been able to assist you in times of need. We appreciate your support and are always here to help! Sincerely, Firstmark Credit Union 

Sima G.'s profile image
Sima G. 
3 years ago

Everyone in the bank was super kind and helpful. 

Business response:

Hi Sima, Thank you for your positive feedback! We're glad to hear that our Firstmark team at Firstmark provided you with excellent service. We look forward to serving you again in the future. Best, Firstmark Credit Union 

Paige's profile image
Paige 
3 years ago

I’ve been a Firstmark customer for many years, and have always been happy with their service(s). I opened a new checking account today, and Laura made the whole process super pleasant and very easy. I’d recommend Firstmark to anyone looking for a great place to bank. 

Business response:

Hi Paige, Thank you for your kind words. We're thrilled to hear that you've been a satisfied Firstmark member for many years. We're glad that Laura was able to provide you with a pleasant and easy experience while opening your new checking account. We look forward to continuing to serve you in the future. Best, Firstmark Credit Union 

James S.'s profile image
James S. 
3 years ago

Things happen as they were designed. No problems developed. 

Business response:

Hi James, Thank you for your positive feedback! We're glad to hear that everything went smoothly for you during your most recent visit to Firstmark. Thank you, Firstmark Credit Union 

Judith B.'s profile image
Judith B. 
3 years ago

Ashley was wonderful she was a great help 🥰 

Business response:

Hello Judith, Thank you for your positive feedback. We're glad to hear that Ashley provided you with excellent assistance. We appreciate you making time to leave us a review. We look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Gabriella R.'s profile image
Gabriella R. 
3 years ago

John was very helpful and explained all the information in an easy to understand way 

Business response:

Hi Gabriella, Thank you for your positive review! We're glad to hear that John was helpful and clear when assisting you during your recent visit to our Legacy Financial Center. Thank you for being a member of Firstmark! Best, Firstmark Credit Union 

Anna H.'s profile image
Anna H. 
3 years ago

I had a wonderful and sooooo friendly experience. Thank you. 

Business response:

Hi Anna, Thank you for taking the time to share your wonderful experience with us! We're happy to hear that you had a friendly encounter with our Firstmark team. We appreciate your kind words and look forward to serving you again. Best, Firstmark Credit Union 

Erisberto Gonzalez F.'s profile image
Erisberto Gonzalez F. 
3 years ago

Todo muy bien el personal excelente les agradecería si pueden mandarme las notificaciones en español por favor 

Business response:

Hola Erisberto, ¡Gracias por tomarse el tiempo para dejarnos una reseña positiva! Estamos encantados de saber que tuvo una gran experiencia con nuestro excelente personal. Apreciamos sus comentarios y ciertamente tomaremos en consideración su solicitud con respecto a las notificaciones en español. ¡Gracias por elegir Firstmark! Atentamente, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,883 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.