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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,561 reviews
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Nancy R.'s profile image
Nancy R.Ā 
2 years ago

Becoming a new member was easy and convenient. Lexi did a great job explaining things. Was friendly and helpful!Ā 

Business response:

Hi Nancy, Thank you so much for taking the time to give us your feedback and congratulations on becoming a new member of Firstmark Credit Union! We're thrilled to hear that Lexi provided you with great service and made the process easy and convenient for you. We appreciate your support and hope to continue exceeding your expectations. Best regards, Firstmark Credit UnionĀ 

Ariel C.'s profile image
Ariel C.Ā 
2 years ago

Friendly and quick :)Ā 

Business response:

Hi Ariel, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit UnionĀ 

Ricardo F.'s profile image
Ricardo F.Ā 
2 years ago

Very pleased with the service I received today everything went smoothlyĀ 

Business response:

Hi Ricardo, Thank you for taking the time to share your positive experience with Firstmark Credit Union. We're delighted to hear that everything went smoothly for you. Your satisfaction is our top priority, and we're always here to provide you with the best service possible. Best regards, Firstmark Credit UnionĀ 

Elma C.'s profile image
Elma C.Ā 
2 years ago

Linda was very professional n made it very easy to understand n explain everything to me so well!Ā 

Business response:

Hi Elma, Thank you for taking the time to leave us a review. We're delighted to hear that Linda provided you with exceptional service during your visit with us. We appreciate your feedback and value your business. Thank you, Firstmark Credit UnionĀ 

Filiberto S.'s profile image
Filiberto S.Ā 
2 years ago

Very helpful very good atmosphere and great in explaining the process Mary J. Rodriguez was great and professionalĀ 

Business response:

Hi Filiberto, Thank you for taking the time to leave such a positive review for Firstmark Credit Union. We are thrilled to hear that Mary provided exceptional and professional service while explaining the process to you in a comfortable atmosphere. We appreciate your business and look forward to serving you again soon. Best regards, Firstmark Credit UnionĀ 

Joe G.'s profile image
Joe G.Ā 
2 years ago

First mark did just Ok The persons we should be thanking is Keilah Perez She was the winner of the day. She could be Firstmarks greatest employeeĀ 

Business response:

Hi, Joe. It’s great to hear that Keilah was able to provide the best service to you. Hopefully, we can learn more about your experience to improve our overall service on your next visit. You can email us at social@firstmarkcu.org to let us know if we can call to discuss your review further. Thank you for your review. Best, Firstmark Credit UnionĀ 

Maria C.'s profile image
Maria C.Ā 
2 years ago

Everyone I came in contact with was very helpful, kind, and professional. Each person took the time to listen to me and helped me.Ā 

Business response:

Hi Maria, Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience with our team and that they provided you with the help and support you needed. We appreciate your kind words and hope to continue serving you in the future. Best regards, Firstmark Credit UnionĀ 

Norma M.'s profile image
Norma M.Ā 
2 years ago

Very helpfulĀ 

Business response:

Hi Norma, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit UnionĀ 

Sigrid M.'s profile image
Sigrid M.Ā 
2 years ago

Monica was extremely nice and personable, with 100% professionalism. Monica over exceeded my expectations and she is a tremendous asset to have as an employee of Firstmark!! Please hire more individuals like MonicašŸ‘Ā 

Business response:

Hi Sigrid, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that your experience with Monica was nothing short of exceptional. We appreciate your kind words about our dedicated team member. We look forward to assisting you in the future. Sincerely, Firstmark Credit UnionĀ 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,561 reviews.Ā 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.Ā