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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,561 reviews
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Clifford J.'s profile image
Clifford J. 
2 years ago

Great customer service 

Business response:

Hi, Clifford. Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you, Firstmark Credit Union 

Cruz H.'s profile image
Cruz H. 
2 years ago

Good. It was fast and easy. Thanks, 

Business response:

Thank you so much for your kind words, Cruz. We really appreciate you taking the time to share your experience with us. Best, Firstmark Credit Union 

Shawne T.'s profile image
Shawne T. 
2 years ago

Customer service was outstanding! The decorations were inspiring since it's past teacher appreciation week. I love this company. 

Business response:

Hello, Shawne. Happy we could provide you with superior service! We appreciate teachers, and we wanted to celebrate them all month long. We are glad you found the decor inspiring. Thank you for being a Firstmark Credit Union member! 

Carlene B.'s profile image
Carlene B. 
2 years ago

Everyone was very helpful and friendly! 

Business response:

Hello, Carlene. We are happy we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union 

Carmen O.'s profile image
Carmen O. 
2 years ago

Cordial and helpful staff. 

Business response:

Hi Carmen, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union 

Edna A.'s profile image
Edna A. 
2 years ago

I received excellent service from branch manager at I-35 location! Thank you! 

Business response:

Hi Edna, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you received excellent service. Our team strives to provide exceptional service to our members, and it's great to know that we're meeting your expectations. Thank you for choosing Firstmark for your financial needs. We look forward to serving you in the future! Best regards, Firstmark Credit Union 

Melinda J.'s profile image
Melinda J. 
3 years ago

My experience was in 2 parts, I don’t remember the date of my 1st visit but I was blessed to be assisted by Patricia once again on my 2nd visit which was on 5/15/23. I shared with Patricia my personal life and what I was going thru with my daughter, she listened with a compassionate understanding heart, both days she gave me excellent customer service, I felt like I was someone that mattered and not just another member she was assisting. Patricia truly knows how to treat her customers, she’s a good listener , knows what to o... read more

Business response:

Thank you so much for your kind words, Melinda. We really appreciate you taking the time to share your experience with us. Thank you for your membership. Best, Firstmark Credit Union 

Dolly Jo J.'s profile image
Dolly Jo J. 
3 years ago

Great assistance!!! 

Business response:

Hi, Dolly. Your feedback is highly appreciated. Thank you for the review! -Firstmark Credit Union 

Christine B.'s profile image
Christine B. 
3 years ago

My representative was great!! Very nice and curtious!! 

Business response:

Hi, Christine. We're thrilled to learn that you had a positive experience with us! We appreciate your membership. Best, -Firstmark 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,561 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.