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Firstmark Credit Union

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0124 reviews
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Mariadelaluz M.'s profile image
Mariadelaluz M. 
on Birdeye

a year ago

Advise me about my CD. Employee was friendly, patient and helpful. 

Business response:

Hello! It was great assisting you with your CD. Happy we could provide you with a five-star experience! Thank you for choosing Firstmark Credit Union!  

Maria B.'s profile image
Maria B. 
on Birdeye

a year ago

Firstmark Credit Union at Fredericksburg Road is were I went and while there I was provided with excellent service. Robert Gallegos helped me open a checking account and was extremely knowledgeable and professional. I highly recommend him as a person who is respectful, and is there to guide you and answer questions that you might have on your banking needs. Thank you Firstmark, I feel confident on the expertise showed by your personnel at Fredericksburg Road. 

Business response:

Hello, Maria! We are so thankful you took the time to share your experience when opening your account. Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Patricia R.'s profile image
Patricia R. 
on Birdeye

a year ago

I had an appointment and still had to wait about 10-15mins, other than that the service was great. 

Business response:

Hello, Patricia. We apologize for the delay in your appointment. Happy to hear you were provided with great service. Thank you for your review and for allowing Firstmark Credit Union to help!  

April S.'s profile image
April S. 
on Birdeye

a year ago

I had my first very good experience at Firstmark Credit Union when I opened an account there. The staff were very friendly and professional and the process was very easy and prompt. 

Business response:

Hello, April. We hope this is the first of many good experiences with Firstmark Credit Union! Thank your review!  

Deion B.'s profile image
Deion B. 
on Birdeye

a year ago

It was a fast and easy experience, the employees were very nice and helpful. 

Business response:

Hi, Deion. It's great to hear about your recent visit to our newest Jefferson location. Thank you for being a Firstmark Credit Union member!  

Erika M.'s profile image
Erika M. 
on Birdeye

a year ago

The representative was very calm and collective. She assisted me without hesitation. She was very understanding and willing to answer any and every question I had. 

Business response:

Hello, Erika. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union!  

Isaac T.'s profile image
Isaac T. 
on Birdeye

a year ago

Zaida is amazing!! Jefferson branch! Thank you!! 

Business response:

Hi, Issac. We are happy Zaida at our Jefferson location was able to help you! Thank you for being a Firstmark Credit Union member!  

Gianna H.'s profile image
Gianna H. 
on Birdeye

a year ago

While the process is always long, Laura did a great job of keeping my 7-yo engaged with the process of opening her own bank account, explaining how things worked, and answering her many questions. Thank you so much for making a usually tedious process fun and engaging. 

Business response:

Hello, Gianna. What a great review and experience! We are thrilled you chose Firstmark Credit Union for your child's account. Thank you for sharing!  

Ernest J.'s profile image
Ernest J. 
on Birdeye

a year ago

Best service bar none 😎 

Business response:

Hi, Ernest. That's great to hear! Thank you for the review and for being a Firstmark Credit Union member.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 124 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.  

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