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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Opening up a CD was super easy and didn't take that long to do. The staff was very helpful and courteous. I love banking with Firstmark!! Thank you!
Business response:
Hi Selena, Thank you so much for your wonderful review! We're thrilled to hear that opening a CD with us was a smooth and efficient process for you. Providing excellent service is a top priority for us, and we're glad our staff was helpful and courteous during your visit. It's always a pleasure to hear that our members are satisfied with their banking experience. We truly appreciate your trust and loyalty to Firstmark. If you have any further questions or need assistance in the future, please don't hesitate to reach out... read more
Customer service was excellent
Business response:
Hi Mary, We're very grateful for your positive feedback on our customer service. We are committed to providing our members with the best possible service, and we are glad to hear that we have met your expectations. Thank you for choosing Firstmark Credit Union!
Great, branch was ready to assist me for my appointment.
Business response:
Hi Krissey, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We strive to provide our members with the best possible experience, and we are glad to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Very helpful and friendly
Business response:
Hi Rosa, We're truly grateful for your kind words and are delighted to hear that you enjoyed your experience with our staff. We strive to provide our members with exceptional service and are always happy to help in any way we can. Thank you for choosing Firstmark Credit Union!
Helpful and nice
Business response:
Hi Francisco, We're thrilled to hear that you found our staff helpful and nice. It is our mission to provide our members with the best possible service, and we are grateful that you have taken the time to share your experience with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Great customer care
Business response:
Hi Salvador, We appreciate your feedback. We are committed to providing our members with the best possible service and value. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
The bank teller was very professional and friendly.
Business response:
Hi Bedia, Thank you for your positive feedback! We appreciate that you took the time to share your experience with our Jefferson Financial Center team. We're glad that you found them to be professional and friendly, as this is the type of service that we strive to provide to all of our members. We are grateful for your membership and we look forward to serving you for many years to come! Best, Firstmark Credit Union
Service was fast very polite customer service great overall
Business response:
Hi Lisa, We're delighted to hear about your positive experience with the Jefferson Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our customer service to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Great customer service very helpful and very informative. Was able to help us with the loan application and get us set up with our checking account
Business response:
Hi Ruben, Thank you for your feedback! We're delighted to learn that you have enjoyed your lending experience with our Jefferson Financial Center team. Your feedback is important to us, and we are grateful that you took the time to share it with us. We are committed to providing our members with the best possible service, and we appreciate your recognition of our efforts. Thank you for choosing Firstmark for your financial needs. We hope to continue serving you for many years to come. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 255 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.