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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My experience was very good. Thank you for everything that was done to ease my mind with my situation.. Everything went smoothly in getting my new account. Once again thank you.
Outstanding
Business response:
Hello Anthony, Awesome! We are grateful to hear about your experience. Thank you for choosing us, and let us know how we can help in the future! Best, Firstmark Credit Union
Excellent service; learned about a new service.
Business response:
Hello Olive, We are thrilled to hear about your excellent experience and that you learned about a new service! Thanks for the kudos and five-star review! Best, Firstmark Credit Union
I needed to create a new share account and could not do it on the FMCU app. Also, needed to add a member-to-member transfer account. Came in and a bank associate took care of it. It took him a bit but he got in done. The floor supervisor was also helpful and has been in the past.
Business response:
Hi Fernando, It's great to hear we were able to help you with a new share account and transfer. Your review and membership are very much appreciated! Let us know how we can assist you in the future. We are here to help. Best, Firstmark Credit Union
Alex Hernandez was great helping me open a checking & savings account.
Business response:
Hi Timothy, Thank you for sharing your experience! We’re delighted to hear that Alex provided excellent service while helping you open your checking and savings accounts. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
We were assisted greatly in setting up an account for my daughter to start saving. The bank representative handle my precocious kids with ease.
Business response:
Hi Delphina, Thank you for your positive feedback! We're delighted to hear that our Legacy Financial Center team member made the process of setting up an account for your daughter smooth and enjoyable. We look forward to continuing to provide excellent service to you and your family. Sincerely, Firstmark Credit Union
Alice was just so great and explained everything so well and thoroughly. Made it very easy and felt very comfortable and welcomed in opening our account.
Business response:
Hi Rose, Thank you for your wonderful feedback! We're thrilled to hear that Alice provided you with such a positive experience while opening your account. Making our members feel comfortable and welcomed is always our goal, and we're glad Alice could make the process easy and thorough for you. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
There was no wait time. My service representative was courteous, knowledgeable, and listened to all my concerns and requests. As a former teacher. I gave him an “A+”
Business response:
Hi Betty, Thank you so much for your wonderful review! We're thrilled to hear that you had a prompt and positive experience with us. Providing courteous and knowledgeable service is a top priority, and we're glad that our team members met your expectations. We appreciate your feedback and look forward to continuing to provide you with excellent service. Best, Firstmark Credit Union
Mrs Perales was courteous, & helpful .
Business response:
Hi Elizabeth, Thank you for your kind words! We sincerely appreciate your feedback and are glad to hear that Mrs. Perales was able to assist you in a courteous and helpful manner. We take pride in providing our members with exceptional service and we're pleased to know that you had a positive experience with our team. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 174 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.