Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

5.0
Get directions

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.0452 reviews
Select a rating
Nelda N.'s profile image
Nelda N. 
on Birdeye

9 months ago

The transaction on line was handled very smoothly 

Business response:

Hi Nelda, Thank you for taking the time to leave us a wonderful review. We're delighted to hear that your online transaction went smoothly. At Firstmark, we strive to provide our customers with a seamless banking experience whether they visit us in person, call us on the phone, or use our Digital Banking platform. We appreciate your support and look forward to serving you again. Best regards, Firstmark Credit Union 

Jose P.'s profile image
Jose P. 
on Birdeye

9 months ago

Great customer service! 

Business response:

Hi Jose, We're thrilled to learn that you had a positive experience with us! We appreciate your membership. Best, Firstmark Credit Union 

Blanca G.'s profile image
Blanca G. 
on Birdeye

9 months ago

Very professional very courteous. Answered all questions. The process was very simple. Thank you so very much!! 

Business response:

Hi Blanca, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our team at Firstmark. Providing professional and courteous service is of utmost importance to us, and we're delighted that we were able to answer all your questions and make the process simple for you. We truly appreciate your kind words and the time you took to share your feedback. Thank you for choosing Firstmark Credit Union! Best regards, Firstmark Credit Union 

Olivia Z.'s profile image
Olivia Z. 
on Birdeye

10 months ago

The bank's representative was very attentive and courteous. 

Business response:

Hi Olivia, Thank you so much for taking the time to leave us a review. We appreciate your kind words and are delighted to hear that our representative provided you with attentive and courteous service. At Firstmark, we strive to ensure that each customer receives exceptional assistance. We look forward to assisting you again in the future. Best, Firstmark Credit Union 

Melanie W.'s profile image
Melanie W. 
on Birdeye

10 months ago

Monica was very personable and answered all questions! 

Business response:

Hi Melanie, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with Monica. We appreciate your feedback and look forward to serving you in the future. Best, Firstmark Credit Union 

Idalia F.'s profile image
Idalia F. 
on Birdeye

10 months ago

Representative was very professional even at the branch very nice and helpful 

Business response:

Hi Idalia, Thank you so much for taking the time to leave us a review! We're thrilled to hear that our representative provided you with professional and helpful service over the phone and in person. We pride ourselves on delivering exceptional customer experiences, so your kind words mean a lot to us. Thank you for your membership! Best regards, Firstmark Credit Union 

Beatrice H.'s profile image
Beatrice H. 
on Birdeye

11 months ago

Great! Saved me time and gas 

Business response:

Hi Beatrice! Thank you so much for taking the time to leave us a review. Your satisfaction is our top priority, and we appreciate your membership. Thank you, Firstmark Credit Union 

Rodolfo P.'s profile image
Rodolfo P. 
on Birdeye

11 months ago

Spoke with Susan and Alexandria, both were great, professional, help me get a CD. 

Business response:

Hello Mr. Pena, Thank you for sharing your positive experience with Firstmark Credit Union. We're glad to hear that Susan and Alexandria were able to provide you with great and professional service and help you get a CD. We appreciate your membership and look forward to assisting you again in the future. Best, Firstmark Credit Union 

Alma K.'s profile image
Alma K. 
on Birdeye

11 months ago

It was smooth and easy going in there to get my debit card and deposit my money to activate my account. 

Business response:

Hi Alma, Thank you for taking the time to share your positive experience at Firstmark Credit Union. We are thrilled to hear that opening your account and obtaining your debit card was smooth and easy. Best regards, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 452 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com