Folsom Dog Resort & Training Center

Kathleen D. 

on Yelp

8 years ago

I picked up my dog after a weekend away. It was when we got in the car, that I noticed the awful smell. Taking a closer look at him, I found all his fur to be stiff and matted with urine. His white paws were stained yellow with it. When I got him home I gave him a long bath, and after that, noticed that he was licking his paw. He was bleeding between him toes, from gripping the metal cage. I will never use this facility again. I feel awful that I put my pet in a place that would take such poor care of him. 

M S. 

on Yelp

8 years ago

Bad experience, poor trainers, overpriced. Dog came bag even more aggressive with dogs which is why I dropped $$$$ to begin with. Lots of up selling. 

Alesha H. 

on Yelp

8 years ago

I am absolutely stunned right now that a dog training facility actually has breed restrictions. I have never heard of such a thing, any trainer worth their salt will not have any trouble training any breed! This is so ignorant and ridiculous, my sweet little 40 lbs pit bull mix is one of the most gentle, good natured puppies I've ever met and they won't train her even without meeting her?? I have a cat, a 15 year old Maltese, a chihuahua/dachshund mix and a 4 year old and she is absolutely amazing and gentle with all of them... read more

Ms S. 

on Yelp

8 years ago

They have always been nice to my pup. Well as far as I know. But the price is higher than most. It is also frustrating that the prices are not posted on their site and they only answer the phone about 25% of the time. The other 75% of the time I have to leave a message and wait for them to call me back. 

Ruth Z. 

on Yelp

8 years ago

Terrible! We brought our female dog to stay for 3 days. When I picked her up, one of the staff members went over a report about my dog and kept referring to my female dog as he/his and him. It almost appeared the report/form was completed at the time I arrived to pick up my dog. When we arrived home, my dog started vomitting and became very ill. Apparently she was under a lot of stress from staying at the Resort. I truly feel that my dog was neglected and was not taken care of. Just the thought of it makes me very angry. N... read more

Jean C. 

on Yelp

9 years ago

It seems they have more staff focused on flagging honest reviews on Facebook than they do caring for your dog! This is another reason why I love Yelp. I brought my dog to Folsom Dog Resort and quite simply, they did not take care of her. I was horrified when I picked her up smelling like she had been rolling around in poop even though she was still wet from a bath, what did she smell like before the bath? That's just not clean. Not to mention she broke out in a rash all over the body after staying here! I had a weird fee... read more

Tina D. 

on Yelp

9 years ago

Took my puppy to Folsom Dog and Pet resort for daycare. He was attacked and bitten by another dog. This was done supposedly under appropriate supervision. Bruno has been to puppy socialization classes and a different Doggy day care that was amazing. I was told by Folsom Pet Resort that they have a 1:25 staff ratio(after the fact) My regret that I didn't ask prior to leaving him. Additionally my husband was told that our puppy had a "scratch ", which it was obvious to us that it was significant bite as soon as we arrived. His... read more

Cypress B. 

on Yelp

9 years ago

I have boarded my dog here about four or five times in the past and was always very pleased with the care, but today was a huge exception. They said they would bathe my pup right before I came to pick him up, and when I arrived, they said they ran out of time and weren't able to give him one. Although a little irritated, I understood and planned to bathe him once I got home instead. But as I turned to leave out the door with him, I noticed that he had abnormal/runny feces all over his backside. He smelled horrific, had an od... read more

Moe N. 

on Yelp

9 years ago

First time taking my Australian Shepherd to this facility for boarding due to the overall positive reviews. I normally hire a dog caregiver to come to my home, but thought I'd try Folsom Dog Resort for 5 days to allow her some fun water play with other dogs. Booked by phone: It felt very "salesy" - meaning they offer as many add on's and extras that cost additional fees as they can during the phone call (I paid $40/day plus extra $20/day for 2 outside play times, but they offered many more). A 20 minute phone call to make a ... read more